Last August, we first wrote about Olark, a Y Combinator-funded startup that gave e-commerce site owners a simple way to interact with their customers: an IM widget. Now, Olark is expanding the functionality of these IMs to include detailed information about that shopper in realtime, and partnering with Shopify to make it easy to install.
I’m here at Y Combinator’s Demo Day, where the latest batch of the incubator program’s startups are showing off the fruits of their labor to a room of press and VCs from around Silicon Valley. The turnout today is huge — VCs representing billions of dollars in managed funds are here, with investors from US Venture Partners, XG Ventures, Founder’s Fund, Greylock Ventures, First Round Capital… → Read More
The ability to chat live with visitors is an incredibly useful marketing tool for site owners. Whether a site owner operates an e-commerce or consumer or business service site, live chat is increasingly becoming the norm for engaging with visitors in real time. Olark, a Y Combinator-funded startup (re)launching today at Demo Day (it was previously branded hab.la), has made the ability to embed… → Read More