Last August, we first wrote about Olark, a Y Combinator-funded startup that gave e-commerce site owners a simple way to interact with their customers: an IM widget. Now, Olark is expanding the functionality of these IMs to include detailed information about that shopper in realtime, and partnering with Shopify to make it easy to install.
For example, with this new Olark tool, dubbed Shopping Cart… → Read More
The ability to chat live with visitors is an incredibly useful marketing tool for site owners. Whether a site owner operates an e-commerce or consumer or business service site, live chat is increasingly becoming the norm for engaging with visitors in real time. Olark, a Y Combinator-funded startup (re)launching today at Demo Day (it was previously branded hab.la), has made the ability to embed… → Read More
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