Nuance

  • The Future Of Customer Experience – 3 Examples Of Virtual Assistants, Biometrics And Siri-Style Services

    The Future Of Customer Experience – 3 Examples Of Virtual Assistants, Biometrics And Siri-Style Services

    The future of customer service is less about the people than it is the sound of a person or even the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through interfaces that provide them more automated capabilities. Salefsorce.com is on the edge of this trend. It continues to acquire companies that makes it easier for agents to become more… Read More

  • Nuance’s Dragon ID Lets You Unlock Your Smartphone Or Tablet By Talking To It

    Nuance’s Dragon ID Lets You Unlock Your Smartphone Or Tablet By Talking To It

    Speech recognition giant Nuance has made their share of plays in the mobile space before — they acquired Vlingo last year and pushed out their Dragon Go! voice command app to both iOS and Android. Their latest mobile endeavor, Dragon ID, is a little different — its main draw is that it’s capable of recognizing distinct voices and using them to authenticate users and… Read More

  • Nuance Buys Transcription And Speech Editing Company Transcend For $300M In Cash

    Nuance Buys Transcription And Speech Editing Company Transcend For $300M In Cash

    Nuance has just announced that it is acquiring Transcend, a company that provides medical transcription and speech editing services, for approximately $300 million in cash, or $29.50 per Transcend share. Nuance, which develops imaging and voice recognition technologies, says that Transcend will help expand its customer base to the healthcare and hospital market. For background, Transcend… Read More

  • Alltel Wireless Taps Nuance To Power Voice2Text Voicemail Transcription Service

    Alltel Wireless Taps Nuance To Power Voice2Text Voicemail Transcription Service

    Alltel Wireless, a Little Rock, Ark.-based carrier that serves six states, has today announced that it will use Nuance’s Dragon Voicemail to Text transcription to power its own Voice2Text service. The service will basically let users read their voicemails straight from their inbox, rather than waiting through voice prompts and having to sit through a message. The beauty is that once… Read More

  • Intel Adds Integrated Voice Control With Nuance Partnership

    Intel Adds Integrated Voice Control With Nuance Partnership

    Today at Intel’s CES 2012 Keynote, the firm announced a strategic partnership with Nuance. If you’ve forgotten, Nuance is a voice recognition company, so yelling at your new ultrabook may be a closer reality than you thought. You’ll have voice commands for checking in on notifications, and the processing never has to go through the cloud since ultrabooks will provide… Read More

  • Nuance Launches Dragon TV, Lets You Control Your TV With Your Voice

    Nuance Launches Dragon TV, Lets You Control Your TV With Your Voice

    Speech recognition company Nuance (which powers part of Apple’s Siri), is launching its new “Dragon TV” platform today, which will allow consumers to interact with their TV using their voice and natural language. With Dragon TV, you’ll be able to speak channel numbers, station names, plus TV show and movie titles, without having to use structured commands. You’ll… Read More

  • Textaholics Rejoice! Swype Beta Taps Dragon Dictation

    Textaholics Rejoice! Swype Beta Taps Dragon Dictation

    Textaholics, this one’s for you. Swype — the Android-flavored keyboard that lets you type (or swype, rather) faster than you ever thought possible — has a present for you this holiday season. With Siri on the iPhone 4S, voice control apps are sprouting up faster than you can ask Siri about the meaning of life. Voice is where we’re headed and there’s nothing… Read More

  • After Years Of Patent Litigation, Nuance Acquires Vlingo

    After Years Of Patent Litigation, Nuance Acquires Vlingo

    In what Vlingo CEO Dave Grannan calls a ‘good outcome’ on Twitter, the voice-to-text technology company has just been acquired by speech recognition king Nuance. Notably, Nuance has repeatedly sued Vlingo over patent infringement – and tried to acquire them – in the past, and Grannan once referred to competing with Nuance as “having a venereal disease that’s… Read More

  • Why So Siri-ous?

    Why So Siri-ous?

    Looking over the web and especially the blogosphere over the past couple of days, it seems there is only one thing everyone wants to talk about: Siri. With the iPhone 4S now in millions of peoples’ hands, as expected, it’s clearly the stand-out feature of the device. But wait. Voice technology has been around for a long time. Or, as one TechCrunch commenter succinctly put it… Read More

  • Swype, The Maker Of Speedy Virtual Keyboards, To Be Acquired By Nuance For $100 Million+

    Swype, The Maker Of Speedy Virtual Keyboards, To Be Acquired By Nuance For $100 Million+

    Swype has been blowing minds since it first launched at TechCrunch 50 back in September of 2008. For those unfamiliar, Swype is the maker of an awesome app that allows users of touchscreen mobile devices to type messages with one swipe of the finger or stylus motion across the screen keyboard. The alternative (and patented) input method has proven to be super speedy, allowing data entry at over… Read More

  • Siri, Do You Use Nuance Technology? Siri: I’m Sorry, I Can’t Answer That.

    Siri, Do You Use Nuance Technology? Siri: I’m Sorry, I Can’t Answer That.

    The most talked about element of yesterday’s Apple event had to be Siri. The new feature of the iPhone 4S, born out of Apple’s purchase of the company by the same name in 2010, looks amazing. But one thing never mentioned during the keynote was a key piece of technology behind Siri: Nuance. We first reported that Siri would be a key part of iOS 5 back in March. As we dug deeper… Read More