mobile crm

  • Startups Compete To Win The Mobile App CRM Battle

    Startups Compete To Win The Mobile App CRM Battle

    Editor’s note:¬†Ankur Jain is a venture investor at Nexus Venture Partners. Nexus invests in early and early growth stage companies across sectors in India and the U.S. The rapid growth of mobile device usage has created major gaps in CRM capability; as smartphone adoption has exploded, companies have scrambled to launch mobile apps, many of which are disconnected from an… Read More

  • Helpshift Gets $3.2M From Nexus, True Ventures To Build The Salesforce Of Mobile CRM

    Helpshift Gets $3.2M From Nexus, True Ventures To Build The Salesforce Of Mobile CRM

    Last year, Abinash Tripathy and Baishampayan Ghose founded Helpshift to address what they perceived to be a significantly underserved market in customer service: Mobile. After months of testing their mobile solution, the startup is getting ready to pull the curtains back on its business and, to do that, it is today announcing that it has closed a $3.2 million round of seed financing, led by… Read More

  • How The New Base CRM Mobile Apps Expose Market Leader Weaknesses

    How The New Base CRM Mobile Apps Expose Market Leader Weaknesses

    Ubiquity and intelligence are the two maxims of the post-PC world that Base places most importance on in its mobile CRM service. It makes sense. I have talked to several companies that see an opportunity in disrupting traditional CRM tools built for the desktop and the web. Salesforce.com for instance, came into the market more than ten years ago, long before mobile emerged. Read More