John Tschohl

(Keen On) … Customer Service Guru: Reed Hastings Deserves Everything That He Gets (TCTV)

Oct 28, 2011 Andrew Keen

Netflix is not only in the movie business, it is also turning into this year’s biggest corporate horror story. Having <a href="https://techcrunch.com/2011/07/22/ouch-the-netflix-price-change-hangove