horror stories

  • Tech Horror Stories: Trouble in Paradise

    The first of our Tech Horror Stories. If you have one you’d like to share send it to john at crunchgear.com ASAP. Spooky! So I was an IT contractor working in Honolulu. Except there’s a small part of the Hawaiian heritage they don’t promote along with the palm trees and beaches featured in the travel guides. One night I was working late. It was probably two in the morning and… Read More

  • Laptop Horror Stories Reminder

    Hello, kiddies… welcome to the Crypt of Laptop Horror Stories (TM). You have until next Monday, 12pm EST, to send me your worst laptop horror stories — how your laptop fell into a toilet, how your Gateway exploded on your granny’s lap — and you could win one of three beautiful prizes. Koss Cobalt Bluetooth Headphones One of two RhinoSkin 13″ MacBook Cases in Black… Read More

  • Give Us Your Apple Horror Stories


    I had no sooner thrown up a story referencing a fictional article on the “Top Ten Apple-Related Customer Service Horror Stories”, when I realized that such a story might be kind of fun. So give us your best and worst Apple-related horror stories — customer service or otherwise. Either throw them in “comments” or shoot me an email at seth (at) crunchgear.com . If… Read More

  • CrunchBack: Share Your Customer Service/Tech Support Horror Stories


    It’s no mystery that customer service exists more as a way to appease the Better Business Bureau than to actually serve any customers, but there’s a spectrum — some companies give it better than others. Throw in comments some of your worse experiences in dealing with inept, angry, rude, or mentally-deficient customer servie or tech support people. And, if you feel like it… Read More

  • You Know Best Buy Sucks: Here's Another Reason Why

    Oh Best Buy. We all know you and ESPECIALLY your damn Geek Squad division are both guilty of deceptive practices, but this is just too much. A dude by the name of Jorge goes and drops over $2000 on a brand new JVC TV. The aforementioned TV is supposed to come with a free stand, which of course Jorge doesn’t get. After dealing with a bunch of crap from Best Buy, he finally got his… Read More