The first of our Tech Horror Stories. If you have one you’d like to share send it to john at crunchgear.com ASAP. Spooky! So I was an IT contractor working in Honolulu. Except there’s a small
Hello, kiddies… welcome to the Crypt of Laptop Horror Stories (TM). You have until next Monday, 12pm EST, to send me your worst laptop horror stories — how your laptop fell into a toilet,
I had no sooner thrown up a story referencing a fictional article on the “Top Ten Apple-Related Customer Service Horror Stories”, when I realized that such a story might be kind of fun. So
It’s no mystery that customer service exists more as a way to appease the Better Business Bureau than to actually serve any customers, but there’s a spectrum — some companies give it
Oh Best Buy. We all know you and ESPECIALLY your damn Geek Squad division are both guilty of deceptive practices, but this is just too much. A dude by the name of Jorge goes and drops over $2000 on a