horror stories

  • Tech Horror Stories: Trouble in Paradise

    Tech Horror Stories: Trouble in Paradise

    The first of our Tech Horror Stories. If you have one you’d like to share send it to john at crunchgear.com ASAP. Spooky! So I was an IT contractor working in Honolulu. Except there’s a small part of the Hawaiian heritage they don’t promote along with the palm trees and beaches featured in the travel guides. One night I was working late. It was probably two in the morning and… Read More

  • Laptop Horror Stories Reminder

    Laptop Horror Stories Reminder

    Hello, kiddies… welcome to the Crypt of Laptop Horror Stories (TM). You have until next Monday, 12pm EST, to send me your worst laptop horror stories — how your laptop fell into a toilet, how your Gateway exploded on your granny’s lap — and you could win one of three beautiful prizes. Koss Cobalt Bluetooth Headphones One of two RhinoSkin 13″ MacBook Cases in Black… Read More

  • Give Us Your Apple Horror Stories

    Give Us Your Apple Horror Stories


    I had no sooner thrown up a story referencing a fictional article on the “Top Ten Apple-Related Customer Service Horror Stories”, when I realized that such a story might be kind of fun. So give us your best and worst Apple-related horror stories — customer service or otherwise. Either throw them in “comments” or shoot me an email at seth (at) crunchgear.com . If… Read More

  • CrunchBack: Share Your Customer Service/Tech Support Horror Stories

    CrunchBack: Share Your Customer Service/Tech Support Horror Stories


    It’s no mystery that customer service exists more as a way to appease the Better Business Bureau than to actually serve any customers, but there’s a spectrum — some companies give it better than others. Throw in comments some of your worse experiences in dealing with inept, angry, rude, or mentally-deficient customer servie or tech support people. And, if you feel like it… Read More

  • You Know Best Buy Sucks: Here's Another Reason Why

    You Know Best Buy Sucks: Here's Another Reason Why

    Oh Best Buy. We all know you and ESPECIALLY your damn Geek Squad division are both guilty of deceptive practices, but this is just too much. A dude by the name of Jorge goes and drops over $2000 on a brand new JVC TV. The aforementioned TV is supposed to come with a free stand, which of course Jorge doesn’t get. After dealing with a bunch of crap from Best Buy, he finally got his… Read More