facebook messenger

  • Jifiti’s new Messenger chatbot API will find you a gift even when you’re out of ideas

    Jifiti’s new Messenger chatbot API will find you a gift even when you’re out of ideas

    Jifiti, the startup attempting to reinvent digital gift-giving, announced this morning that their new chatbot API was approved by Facebook Messenger. It’s a big deal for the Columbus, OH startup, who already has relationships with many companies ranging from IKEA to Evite and who can now integrate their gift-giving process directly with Facebook Messenger. Read More

  • Facebook says 10K+ developers are building chatbots, analytics are coming

    Facebook says 10K+ developers are building chatbots, analytics are coming

    Despite gripes about the usefulness of Facebook chatbots, “tens of thousands” of developers are building them, Messenger’s head of product Stan Chudnovsky revealed onstage at TechCrunch Disrupt NY. And, 5,000 Shopify merchants are now distributing order confirmations and shipping alerts via Messenger, showing e-commerce companies are eager to reach the app’s nearly… Read More

  • Welcome to the post-app world? Crunch Network

    Welcome to the post-app world?

    As instant messaging and voice control takes off, it increasingly seems that apps are not the solution for everything. Read More

  • Users average 50 minutes per day on Facebook, Messenger and Instagram

    Users average 50 minutes per day on Facebook, Messenger and Instagram

    Facebook’s “family of apps” strategy is a wild success. While some might have expected it to roll Instagram into Facebook and leave chat in its main app, keeping Instagram independent and splitting off Messenger into a companion app has helped it solidify itself as more than just a ubiquitous utility, but as a downright addiction. Today on the Q1 2016 earnings call, Mark… Read More

  • Facebook Messenger launches Group Calling to become your phone

    Facebook Messenger launches Group Calling to become your phone

    Jump on the party line or hear the voices of your whole family with Facebook Messenger’s latest feature. Rolling out globally over the next 24 hours on Android and iOS for free, users can start a group VoIP audio call from any group chat. Just tap the Phone icon, select which of the group chat members you want included and they’ll all receive a Messenger call simultaneously. If… Read More

  • What Google’s DeepMind victory really means Crunch Network

    What Google’s DeepMind victory really means

    It’s 1997. An IBM computer named Deep Blue defeats reigning world chess champion Garry Kasparov. It was viewed as a milestone for AI, the true arrival of computer intelligence. The world celebrated the achievement of technology — or offered doomsday predictions of a robot revolution. The future was now. It should sound familiar. Google’s DeepMind AI recently won a… Read More

  • Fb Messenger’s head of product Stan Chudnovsky will chat about chatbots at Disrupt NY

    Fb Messenger’s head of product Stan Chudnovsky will chat about chatbots at Disrupt NY

    What does Facebook’s new chatbot platform mean for your business and the future of mobile? Find out at TechCrunch Disrupt NY, where Facebook Messenger’s head of product Stan Chudnovsky will offer insights on the next wave of messaging. Stan’s been in social since before Facebook even started. An SVP at Tickle, went on to co-found gaming company WonderHill that sold to Kabam. Read More

  • Facebook starts allowing “Sponsored Messages” ads

    Facebook starts allowing “Sponsored Messages” ads

    Facebook launched its Messenger chatbot platform today, but how will it make money on it? By charging businesses to send re-engagement messages to people who’ve already voluntarily started a conversation with them. These “Sponsored Messages” are currently in testing, with a small test of advertisers, and are being heavily monitored by Facebook to prevent them getting… Read More

  • Facebook launches Messenger platform with chatbots

    Facebook launches Messenger platform with chatbots

    Facebook will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots. By providing utility through its huge developer and business ecosystem, Facebook could boost loyalty with Messenger, one-up SMS and keep up with chat competitors like Kik, Line and Telegram that have their own bot platforms. This confirms… Read More

  • Telegram beefs up its bot platform

    Telegram beefs up its bot platform

    Later today at its f8 developer conference Facebook is expected to unveil a big push into bots on its Messenger platform. So little surprise that rival messaging platform Telegram has taken the opportunity to remind people it launched its own bot platform back in June 2015 — by announcing a 2.0 update to said platform today, the biggest update since launch it says. Read More

  • Facebook will announce chatbot and live chat APIs at F8

    Facebook will announce chatbot and live chat APIs at F8

    Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is currently providing developers with API tools to build chatbots and Live Chat web plug-ins for business clients, according to multiple sources and a leaked deck Facebook shared with devs. Read More

  • No matter how you slice it, Apple and WebRTC need each other Crunch Network

    No matter how you slice it, Apple and WebRTC need each other

    The open source VoIP engine and standards initiative, known as WebRTC, is finally starting to get some traction. Earlier this month, Slack followed Facebook Messenger’s lead and launched its voice calling feature based on WebRTC. Though exciting, this launch is limited — it only works within Slack’s desktop apps and Chrome. We can presume it’s just in MVP mode and… Read More

  • Line builds out its chat app for businesses as Facebook Messenger threat looms large

    Line builds out its chat app for businesses as Facebook Messenger threat looms large

    Weeks before Facebook is expected to open Messenger to third-party bots at its F8 event, Line, the messaging app based in Japan, has beaten its rival to the punch. Well, in announcing its bot intention, at least. Read More

  • The suddenly exciting future of enterprise communications Crunch Network

    The suddenly exciting future of enterprise communications

    Enterprise communications is not a sector that typically generates palpable excitement. In the enterprise, the plumbing is never as exciting as the fixtures, and people spend more time noticing what communications enables than how it’s delivered. It doesn’t help that enterprise communications is often dismissed as slow to innovate, given its high capital costs to deploy new… Read More

  • Artificial intelligence and language Crunch Network

    Artificial intelligence and language

    The concept of artificial intelligence has been around for a long time. We’re all familiar with HAL 9000 from 2001: A Space Odyssey, C-3PO from Star Wars and, more recently, Samantha from Her. In written fiction, AI characters show up in stories from writers like Philip K. Dick, William Gibson and Isaac Asimov. Sometimes it seems like it’s touched on by every writer who has… Read More

  • Lyft follows Uber in opening up its API to third-party developers, starting with Facebook Messenger

    Lyft follows Uber in opening up its API to third-party developers, starting with Facebook Messenger

    Lyft is now allowing third-party developers to build on its platform, starting with Facebook Messenger today. Uber opened its API to third-party developers more than 18 months ago, announcing a partner integration with Facebook Messenger in December, which allowed Messenger users to order or schedule an Uber and let their friends know they are on their way via the integration since that… Read More

  • Facebook Messenger adds music, starting with Spotify song sharing

    Facebook Messenger adds music, starting with Spotify song sharing

    First came the Transportation hub with Uber, and now Facebook Messenger is launching “its very first music integration” with Spotify. Inside the Messenger “More” section in chat threads, all iOS and Android users will now find a Spotify option. Tap it and they’ll be shuttled into Spotify’s app where they can “Search for something to share.” Once… Read More

  • Reports of the death of apps have been greatly exaggerated Crunch Network

    Reports of the death of apps have been greatly exaggerated

    One of the problems with technology maturation frameworks like the Gartner hype cycle is that you never know where you stand. That is certainly the case with mobile apps today. Depending on whom you ask, the app economy is either poised for significant growth or about to take a serious nosedive. Read More

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