Editor’s Note: Nir Eyal blogs about the intersection of psychology, technology, and business at NirAndFar.com.
We are caught in an endless cycle of messaging hell and the pattern is always the same. First, a new communication system is born — take email or Facebook, for example. Ease-of-use helps the product gain wide adoption and reach a critical mass of users. That’s when things turn… → Read More
Click ‘Messages’ on Facebook and then “Other” in the right sidebar and you might find emails missing from your Gmail or other personal and work accounts. Without giving you any warning or notification, Facebook last week changed your profile to hide any email addresses you’ve previously listed and instead show only your little-known “@facebook.com” address. Any messages sent to you or your… → Read More
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