It was a fun experiment, but it’s time to shut it down. M users received messages today that Facebook is sunsetting the service on January 19th. The company confirmed the news in a statement to The
Facebook M, the company's AI-powered assistant that lives inside Messenger, was launched widely back in April, giving suggestions to users based on the context of their conversations. Today, M is gett
Any technology that only works in English neglects 75% of the world. That problem is especially severe for Facebook with its global userbase. Yet most languages are being left out by the advances in a
Write "You owe me $20" and Messenger will suggest you use its payments feature. If someone says "goodbye," Messenger will recommend a "bye-bye" GIF. That's how Facebook's new M Suggestions work. Faceb
Humans have forever personified their technologies. We engage emotionally, have expectations and establish a trust-based association with our technology. Technologies that are truly important to our w
It may slip our notice, but technological innovation is often reducible to an innovation in the marketing and conceptualization of technology. While there are undoubtedly many technological breakthrou
How can Facebook Messenger's AI/human hybrid assistant M lend you a hand? Early data from Facebook's testing shows people want help booking reservations, finding local businesses that could solve thei
One of the very cool things about hackathons is that you learn what type of technology that people are really using. We’re all wondering what the hot “trends” are going to be at one
All messaging apps are the same no more. A few years ago, there were few differences between SMS and a slew of chat apps like WhatsApp, WeChat, Kik, Line, KakaoTalk and Facebook Messenger. But each ha
We’d been hearing rumblings that Facebook was working on an “assistant” within Messenger (along with others), but today we’ve gotten the details that pull it all together. This