customers

  • The Story Behind Qualtrics, The Next Great Enterprise Company

    The Story Behind Qualtrics, The Next Great Enterprise Company

    Editor’s note: Derek Andersen is the founder of Startup Grind, a 35-city event series hosted in 15-countries that educates, inspires, and connects entrepreneurs. He also founded Commonred and is ex-Electronic Arts. I met Ryan Smith about nine years ago in a college apartment in Provo Utah. We were both attending school, and after asking him what he was working on he replied… Read More

  • AT&T apologizes for censorship nonsense

    AT&T apologizes for censorship nonsense

    Perhaps you remember how recently, AT&T updated its Terms and Conditions to basically state that if you talked shit on AT&T, your service would be cancelled. Facing harsh criticism and backlash from the media and customers, the company has released the following statement. Hit the jump for the full e-mail and read over it a few times. What do you think? Lesson learned or PR switch? Read More

  • iPhone Will Be Available For Pre-Paid Users


    A leaked internal screen-shot from AT&T Rejoice! If you’ve been kicking yourself non-stop over the iPhone because you either have another carrier or you use Cingular as a pre-paid service, you need not worry anymore. Proof has risen from an internal AT&T computer screen-shot, which shows available tracking for the iPhone. Three options are listed: iPhone Hybrid Tracking… Read More

  • Amp'd Mobile Being Fined $100k

    Amp'd Mobile Being Fined $100k

    Amp’d has been a naughty, naughty MVNO! The FCC is about to lay the smackdown on Amp’d for not protecting customer data securely enough. Turns out HP hired a bunch of private detectives to call up Amp’d impersonating customers and fished data out of the mobile provider. Amp’d hasn’t been cooperating greatly with the FCC on the investigation and has 30 days to… Read More

  • AT&T Has 1 Million People Asking Them About The iPhone

    AT&T Has 1 Million People Asking Them About The iPhone

    Poor AT&T! With the soaring popularity of the iPhone and the launch date getting closer, over 1 million people have been bitching to AT&T/Cingular, asking when they can get their hands on an iPhone. Since AT&T isn’t taking advance orders for the phone (a smart move), the company has since started directing customers’ attention to a web page where they can sign up… Read More