customer acquisition

Unveiling the winning formula: How B2C fintechs conquer customer acquisition

Our in-depth analysis revealed that allocating marketing spend to just one to two dominant channels can be a game-changer.

The 3 stages of building world-class growth funnels

Thousands of startups have experimented with infinite variations and tweaks to their growth funnel. Why try to reinvent the same foundation?

TechCrunch+ roundup: AI ethics investor survey, B2B SaaS KPIs, don’t frown on down rounds

Because AI requires human input, it is inherently susceptible to bias. What are investors doing to hold founders accountable?

Acquisition, retention, expansion: Why SaaS founders must understand GDR and NDR

It’s become increasingly difficult to sign new SaaS customers unless they can demonstrate high and measurable ROI with rapid time to value.

Time to trust: Questions cybersecurity customers ask and how to answer them

The No. 1 question people ask as they learn about a new tool is: “What problem is this company trying to solve?”

TechCrunch+ roundup: Optimizing acquisition, parental leave tips, riding the downturn express

I was dismayed to realize that I'd used the word "downturn" in two different headlines this morning.

Growth hacking is really just growth testing

There’s no such thing as hacking growth. Instead, you should be thinking about how you can run 100 tests to move the needle forward.

Voyantis emerges from stealth to predict customer lifetime value

Voyantis, a startup developing tools to estimate a customer’s lifetime value, today emerged from stealth with $19 million in seed funding from Target Global, Square Peg, Schusterman Family Inves

The first win: Getting early customers to take a chance with you

The purpose of your company is to sell your solution and generate revenue, but to do that you require customers. So how do you convince someone to bet on you?

Cracking the code on podcast advertising for customer acquisition

Of the various channels available to growth marketers, podcast is among the most misunderstood. Brands like Dollar Shave Club, Squarespace, and ZipRecruiter have deployed podcast advertising for...

The secret of content marketing: avoid high bounce rates

Advice on content marketing always talks about getting people to your blog. But, what about once they’re there — how do you get them to then buy from you?

6 steps to reduce churn for high-volume subscription companies

Your customers don’t really want to cancel. At least, not all of them. Between 15 and 30 percent of customers leave for reasons that are within your control. Tapping into these customers...

When to ditch that nightmare customer (before they kill your startup)

Three million dollars. That’s the largest amount of money I’ve ever walked away from in terms of a customer contract that I decided we shouldn’t take. 

The pitfalls of venture funding

As the venture funding landscape continues to flourish, entrepreneurs who want to build a sustainable business should proceed with caution before heading down the VC path. As a veteran in the startup

Upshift Launches To Bring Scalable Sales Engines To Startups, And Help Engineer Growth

If today isn’t your first day in the tech industry (or reading TechCrunch), then you’re likely familiar with the rise of the accelerator program, a phenomenon that has swept through Startu

Belly Expands Beyond Loyalty With Debut Of Customer Acquisition Platform, Belly Bites; Support For Transactions Is Next

<a target="_blank" href="http://www.bellycard.com/">Belly</a>, the Chicago-based loyalty platform which has now grown to over 4,000 merchants across the U.S., is today announcing its first product out