chat

  • YC-Backed Hipmob Wants To Become The Premier In-App Customer Service Tool

    YC-Backed Hipmob Wants To Become The Premier In-App Customer Service Tool

    Using text chat to provide customer service is a pretty standard tool on the web, but when it comes to mobile apps, these chats are still very rare, despite the fact that a lot of online commerce has already moved to mobile. The Y Combinator-backed Hipmob, which offers these chat features and integration with standard IM clients and CRM tools as a service, hopes to become the… Read More

  • Salesforce.com To Announce Cross-Company Instant Messaging For Chatter

    Salesforce.com To Announce Cross-Company Instant Messaging For Chatter

    Salesforce.com will announce new features for its “Facebook for enterprise” service Chatter this week at its annual Dreamforce conference. CEO Marc Benioff already revealed during his TechCrunch Disrupt fireside chat that the company is adding a Box/Dropbox-style file-sharing system called ChatterBox. Now I’m hearing from multiple sources that Chatter will also be getting… Read More

  • QuicklyChat Brings “Push-To-Talk” Video To Small, Remote Teams

    QuicklyChat Brings “Push-To-Talk” Video To Small, Remote Teams

    QuicklyChat, a Y Combinator-backed startup participating in the Summer 2012 program, has an interesting take on video conferencing. With its newly launched solution designed for small teams working remotely, QuicklyChat is trying to bring back ad hoc conversations, which are still the most valuable aspect to the in-office work environment. With its “push-to-talk” video chat… Read More

  • Yammer Is Launching A Chat Feature Called Online Now ‘In A Couple Of Weeks’

    Yammer Is Launching A Chat Feature Called Online Now ‘In A Couple Of Weeks’

    Yammer, the enterprise social networking company that was recently bought by Microsoft for $1.2 billion, is getting ready to add a new instant messaging feature called Online Now to its main service, enabling users to chat to each other in real time. Online Now will sit alongside existing services that let users post status updates and media as well as send private messages. The feature… Read More

  • Airtime Aims To Win The Mainstream With Over-The-Top, Star-Studded Promo Video

    Airtime Aims To Win The Mainstream With Over-The-Top, Star-Studded Promo Video

    Are you ready for your close-up? In early June, the dynamic, disrupting duo of Sean Parker and Shawn Fanning launched their new video chat and sharing network, called Airtime. As a matter of course, the founders built Airtime on top of Facebook, with a cool $33.5 million in funding to get the operation off the ground — and more. Today, the startup released a polished new video that aims… Read More

  • Social Video Chat App Rounds Expands From Facebook To Mac & PC

    Social Video Chat App Rounds Expands From Facebook To Mac & PC

    Rounds, the social video chat app for Facebook and the web, backed by $5.5 million in funding from Verizon Investments, Rhodium, DFJ’s Tim Draper and other angels, is now expanding to the desktop. This week, the company will debut its Windows and Mac applications which will allow users to send and receive video chat calls to and from their friends without using their web browser or… Read More

  • Hey, Remember FriendCaller? It Just Launched 7-Way Mobile Video Chat

    Hey, Remember FriendCaller? It Just Launched 7-Way Mobile Video Chat

    FriendCaller, a Skype alternative which, let’s face it, we haven’t heard much from in years, is today launching new web and mobile apps that support up to 7-way group video chats at once. The addition comes on the heels of FriendCaller’s earlier expansion this year into multi-point video and voice conferencing, the company says. In addition to the seven video participants… Read More

  • ChatON, Samsung’s iMessage Competitor, Arrives In App Store

    ChatON, Samsung’s iMessage Competitor, Arrives In App Store

    Remember ChatON? The Samsung-built, cross-platform, mobile messaging app which arrived in Google’s Android Market this fall? The app, somewhat similar to BlackBerry’s BBM or Apple’s iMessage, provides users with an alternative to SMS or MMS. At the time, Samsung was promising support for iOS would be coming “soon.” Well, “soon” has arrived. ChatON is… Read More

  • FunChat Combines Text, Chat, Pranks, Virtual Goods, And Social Gaming All In One Free App

    FunChat Combines Text, Chat, Pranks, Virtual Goods, And Social Gaming All In One Free App

    FunMobility, the makers of FunMail, a picture-messaging app that organically pairs your texts with appropriate (and fun) images, FunTones, a large collection of funny ringtones, and FunMe, a suite of tools for consumers to create, share, and post their own user-generated content, is clearly striving for a particular brand message. I think it has something to do with… Read More

  • Panasonic and LG plasma TVs to offer 720p HD video chats via Skype

    Panasonic and LG plasma TVs to offer 720p HD video chats via Skype

    TVs with Internet connectivity are nothing new, but this is pretty cool: As the world’s first TV makers, Panasonic and LG are cooperating with Skype to incorporate the software, which will make it possible to video chat in 720p HD quality, into TVs. According to a Japanese media report [registration required, paid subscription], Americans will be able to buy the Pansasonic TVs first… Read More