October 28th, 2006

My CarsDirect Experience

A couple of months ago I decided I was going to buy a new car, but there is almost nothing I like less than negotiating with car salespeople. The first thing they do is try to get your name and phone number. They will then begin calling you a day or two after you leave to ask how your search is going, and try to get you back to the dealership. If you do go back to the dealership, the second trip is when the hard selling starts. The guy you already know is the “nice guy,” who’s going to “work with his boss to get you a really good deal.” The boss is a guy who tries to belittle you and make you feel cheap for negotiating and passing on the upgrades. It’s basic psychological warfare, and they do it multiple times per day, so nothing throws them off. But for the buyer it just adds to the overall cost of buying a car. So for the third time I’ve skipped the dealer hassle and bought a new car through CarsDirect. I’ve researched other services, including autobytel and a very good program offered by Costco, but CarsDirect was better than anyone else on pricing. I’ve put my notes on the entire experience below, including research and test driving vehicles. My car buying experience was a three day process and involved almost no stress and a minimum amount of dealer direct contact. → Read More

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