assistly

  • Salesforce Buys Customer Service SaaS Assistly For $50M To Reach Small Businesses

    Salesforce Buys Customer Service SaaS Assistly For $50M To Reach Small Businesses

    Salesforce has just bought social customer service SaaS startup Assistly. The purchase price is $50 million, and the deal is all-cash. Assistly helps companies collect and organize all of their customer conversations into a prioritized actionable list and equips support staff with the tools to respond to customers. The application allows businesses to filter conversations, access customer… Read More

  • Assistly For Salesforce Launches On AppExchange

    Assistly For Salesforce Launches On AppExchange

    Assistly, the cloud-based customer support platform that’s backed by Bullpen Capital, Index Ventures, Salesforce, as well as several other angels and VCs, launched version 2.0 of its platform back in July, along with rolling out a new pricing model that includes a full-featured version of its service for free. Today, the summer features keep on rolling out for Assistly, which today… Read More

  • With v2.0, Assistly Brings A Simple Pricing Model, Rewards, And A Bit Of Free To Customer Service Software

    With v2.0, Assistly Brings A Simple Pricing Model, Rewards, And A Bit Of Free To Customer Service Software

    Assistly, a cloud-based customer support platform, raised $3 million in funding in January of this year from Bullpen Capital, Index Ventures, Salesforce, as well as several other angels and VCs. Since launching in September of last year and taking on new capital, Assistly has brought on companies like Yelp, Etsy, 37signals, Pandora, Vimeo, and Spotify as paying customers, attracting them with… Read More

  • Assistly Scores $3 Million More For Fast Growing SaaS Customer Service Product

    Assistly, a software as a service startup that helps companies deal with customer service, formally launched just a little over three months ago. They got to that point on a $1.7 million venture round raised in early 2010. Now they’ve raised another $3 million. Investors in this round include Bullpen Capital, Index Ventures and Kenny Van Zant, as well as existing investors True Ventures… Read More

  • Assistly Launches Customer Service Application To The Public

    After over a year in development and private beta, Assistly is now making its SaaS customer support platform available to the public. Assistly provides companies with a easy-to-use platform to engage customers on everything from email to Facebook and Twitter. Assistly helps companies collect and organize all of their customer conversations into a prioritized actionable list and equips… Read More

  • Assistly Grabs $2.2 Million From True Ventures And Howard Lindzon's Social Leverage

    Assistly, a startup that’s looking to provide businesses with a robust platform for engaging customers on everything from email to Facebook and Twitter, has just raised $2.2 million in series A funding from True Ventures and Howard Lindzon’s new investment fund Social Leverage. We first caught wind of Assistly back in October when its founding members left AOL in tandem, and… Read More

  • Assistly Comes Out Of Stealth, Adds Mark Cuban And David Liu As Advisors

    We’ve just gotten our first look at Assistly, a new startup that’s looking to provide businesses with a robust platform for engaging customers on everything from Email to Facebook and Twitter. We first caught wind of Assistly back in October when its founding members left AOL in tandem, but until now the company remained firmly in stealth. Today it’s launching a new… Read More

  • Goowy Team Bails Out Of AOL To Start Assistly

    It’s the way of many acquisitions – a startup gets bought, and a couple of years later, after the earnout expires, the founders get an itch to start something new. AOL acquired Goowy, a creator of Flash widgets, in early 2008. Now, we’ve confirmed, the core team – Alex Bard, Gary Benitt and Jeremy Suriel, have left AOL to start their next company, Assistly. Brad… Read More