Zillow CEO Spencer Rascoff: We Can Actually Make More Money On Mobile Than On Desktop [TCTV]

Colleen Taylor

Colleen Taylor is based in San Francisco where she is a reporter for TechCrunch and TechCrunch TV. Previously she worked as a reporter for GigaOM, the Financial Times’ Mergermarket newswire, and the semiconductor industry newsletter Electronic News. Disclosure: Colleen holds a small amount of shares in AOL, which were awarded as part of her employment contract with TechCrunch. She personally... → Learn More

Monday, August 6th, 2012


It’s an interesting time for the real estate industry in the United States. Some places are super hot, while other areas remain down in the dumps. Meanwhile, the traditional property sale and rental market has been dealing with disruption in itself from the web, with information that was previously available to only real estate agents now accessible to the masses.

So it was good to sit down with Spencer Rascoff, the CEO of leading real estate search website Zillow, while he was visiting San Francisco this past week. Zillow is now a publicly traded company — its next earnings report is slated for tomorrow — so Rascoff couldn’t get too in detail on the specifics of Zillow’s financials. But there was still a lot more for us to discuss.

One very interesting thing we discussed was how the larger move toward mobile is affecting Zillow. Last quarter was the first time that more homes were viewed on Zillow through a mobile device or a tablet than on a desktop. Now, Zillow is not at all a unique company in experiencing this shift, but what is unique is that it actually has the immediate ability to make more money because of it — web firms such as Facebook and Pandora are notoriously having trouble monetizing their growing mobile user bases. Rascoff explained:

“We’ve tipped toward mobile in usage and that’s really quite startling and new for us, since just last quarter… We have welcomed it with open arms because this is a great boon to the business, and a catalyst that frankly has dramatically propelled our financial results. A user of Zillow on a smartphone for example, or a mobile device, is three times more likely to contact a subscribing premier agent, [which is] one of our advertisers, than a user of Zillow on a dekstop. So, we actually monetize in terms of contacts per visitor quite a bit better on smartphones or on mobile devices than on desktop.

So, this is a great trend for us and we welcome it… most other companies aren’t so lucky.”

Watch the video embedded above to see Rascoff dig in a bit deeper on mobile, talk about Zillow’s increasing focus on the rental real estate market, dish on what the next industries ripe for disruption could be, and more.


Company: Zillow
Website: zillow.com
Launch Date: January 2005
IPO: NASDAQ:Z

Zillow, Inc. founded and operates Zillow.com – a leading online real estate marketplace dedicated to helping homeowners, buyers, sellers, renters, real estate agents, mortgage professionals, landlords, and property managers find and share vital information about homes, real estate, and mortgages. Zilow, Inc. also operates Zillow Mortgage Marketplace and Zillow Mobile. Rich Barton and Lloyd Frink started Zillow in early 2005, and Zillow.com launched in early 2006 with data and information on millions of U.S. homes. Zillow’s goal is to help...

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