Edocr Integrates With Zendesk To Allow Embedded Documents

Mike Butcher

Mike Butcher is the European Editor for TechCrunch. A former grunge rock drummer, he became a long time journalist, and has since written for UK national newspapers and magazines including The Financial Times, The Guardian, The Times, The Daily Telegraph and The New Statesman. Mike is also a co-founder and shareholder of TechHub, a co-working space/service/community with several locations... → Learn More

Monday, March 26th, 2012
Screen Shot 2012-03-26 at 12.39.30

It’s been a few years since edocr appeared on the scene to allow people to share, edit and organise documents, not unlike Slideshare. To be honest I thought they’d disappeared but it turns out they are out of the startup ‘trough of despondency’ and getting somewhere. Founder CEO Manoj Ranaweera tells me they now have over 26,000 users and are growing at 33% monthly. They’ve also now integrated with customer service giant Zendesk.

Using edocr with Zendesk means you can now embed documents into your Zendesk forums or in tickets with a drag and drop interface without having to update links to a document or having outdated information presented customers.

Todd Revolt, Director, Business Development of Zendesk says, the integration with edocr.com makes adding customer service documents to forums much easier. Seems like there’s life in edocr yet.


Company: edocr
Website: edocr.com
Launch Date: April 2007

edocr allows users to upload a .doc or .pdf document and then to download, share or embed it via a Flash interface on any website. No other forms of document are allowed.

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