Today at the oh-so-aptly named Twilio Conference, Twilio announced a convenient new feature: Twilio Connect. (Go ahead, just try to squeeze the word “Twilio” into that sentence one more time.)
Twilio, as you may know, is a pay-as-you-go cloud communications service which allows developers to integrate phone calling/text messaging support into their mobile/web apps by dropping in just a few lines of code. The problem thus far, though: How does a developer properly charge the app buyer for usage? What if one user needs 100 minutes of call time through your app each month, and another needs 100,000? Things can get complicated.
Twilio Connect simplifies things. Allowing users to connect Twilio-powered applications to their own Twilio accounts, Twilio Connect lets developers charge an up-front cost for their app and never worry about who’s using what.
To be clear, the intention of Twilio Connect is generally to charge the one implementing the app, not the end-user. For example: if you sell a Twilio-powered call center package for small businesses, this allows you to have the small business handle their own usage fees — not have each user who calls in pay for their own talk time on their own Twilio account. That would be silly.
Twilio gave a few examples of where Twilio Connect already works:
Twilio Connect should go live for developers to play with starting today.
Twilio, the cloud communications company, is reinventing telecom by merging the worlds of cloud computing, web services and telecommunications. Twilio provides a telephony infrastructure web service in the cloud, allowing web developers to integrate phone calls, text messages and IP voice communications into their web, mobile and traditional phone applications. The company is privately held and is headquartered in San Francisco, California.