Video: Motorola Triumph Screens Flicker Black And White, Owners Seeing Red

Jordan Crook

Jordan Crook studied English Literature at New York University before entering the tech space. Prior to joining TechCrunch, Crook dabbled in mobile marketing and mobile apps as well as doing device reviews for MobileMarketer and MobileBurn. Crook is fascinated with alternative energy production and greentech. She is now a writer for CrunchGear. Hello → Learn More

Tuesday, July 26th, 2011
Triumph

The Motorola Triumph — a pretty snazzy-lookin’ little beast (especially for a pre-paid device!) if I may say so — seems to have just hit a bit of a hurdle in its first week on the market: a number of new owners are hitting the forums with complaints of a flickering screen.

Not-so-proud new owners have reported that the screen starts to flicker after a couple successive taps at the lock button, whereas others have said the screen goes completely white at random. Some of these flicker-victims are calling it a hardware issue, although a number of them have said that even multiple hardware exchanges haven’t solved the problem.

One Triumph owner in particular had a more extreme issue than mere screen flickering: their screen actually went completely black, while the four buttons on the bottom locked up and stayed lit. The only fix that worked was the classic “battery-out-and-reboot” move.

Hopefully, this isn’t a widespread hardware issue, which is much more difficult to amend. If it’s software-related, it can be fixed as soon as an update is ready to be released. As I said, the Triumph has only been with us for just a week, and barely anything ships without bugs these days. Still, if the issue escalates the same way it did for our black-screened friend up there, both Virgin and Motorola are going to have some angry customers on their hands. Especially after shelling out $300.

[Thanks, juxxx]