• TechCrunch Interview: Marissa Mayer Reveals The Two Pillars Of Google's Local Strategy

    Jason Kincaid

    Jason Kincaid worked as a writer for TechCrunch from April 2008 through 2012. He grew up in Danville, California and later relocated to UCLA in Los Angeles, California, where he studied biology with a minor in ‘Society and Genetics’. You can reach him at jkincaid@gmail.com → Learn More

    Thursday, May 5th, 2011


    Today during her keynote talk at Social Loco, Google VP of Location and Local Services Marissa Mayer outlined some of the core goals driving Google’s local and location strategies, and how social will tie into that. The gist: Google wants to create serendipitous experiences, and to present you with contextually relevant information before you even search for it. But there are still plenty of questions — and we got a chance to ask her about some of them.

    Soon after her talk, we sat down with Mayer for a ten-minute interview, where we discussed a range of topics including the scalability of Google Business Photos, the problems facing Google Latitude, and how Google Places is going to differentiate itself from Yelp in the future.

    Some interesting points from the video:

    • Google Business Photos, which were just announced today, are essentially ‘Street View’ for business interiors. At this point Google is only using professional photographs, but Mayer hinted (though wouldn’t confirm) that users would eventually be able to submit photos themselves.
    • Mayer says that Google Hotpot, with its personalized recommendations, was one of the first features used to differentiate Places from Yelp. There will be much more along these lines.
    • When I asked how Google would incentivize users to rate venues, Mayer said that it’s easy to distribute the reviews you leave (you can Tweet them, etc.). And your reviews show up in friends’ search results on Google. “We’re also working to make the check-in and ratings experiences even more seamless on the phone”, Mayer says. Off-camera Mayer also pointed out that the majority of content submitted on other services are left by a small percentage of users, so it’s okay if not everyone is leaving reviews.
    • Latitude has over 10 million users, but Mayer concedes that its engagement isn’t very high. Google is working on ways to fix this (deals and offers, linked to check-ins).

    Mayer also explained how Google’s location strategy is supported by two pillars: Places and Maps. Instead of launching numerous new location-focused products, it sounds like Google will keep integrating them into these two apps.

    We also get to the bottom of the infamous Hotpot name. Tune in for all of the details.

    Person: Marissa Mayer
    Companies: Yahoo!, Walmart, Google

    Marissa Mayer is CEO of Yahoo. Previously as a VP at Google, Marissa Mayer led the product management and engineering efforts of Google’s local, mobile, and contextual discovery products including Google Maps, Google Maps for Mobile, Local Search, Google Earth, Street View, Latitude and more. At 36 years old, she was also the youngest member of Google’s executive operating committee. During her 12 years at Google, Marissa led product management and design efforts for Google web search, images, news,...

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    Company: Google
    Website: google.com
    Launch Date: September 7, 1998
    IPO: NASDAQ:GOOG

    Google provides search and advertising services, which together aim to organize and monetize the world’s information. In addition to its dominant search engine, it offers a plethora of online tools and platforms including: Gmail, Maps, YouTube, and Google+, the company’s extension into the social space. Most of its Web-based products are free, funded by Google’s highly integrated online advertising platforms AdWords and AdSense. Google promotes the idea that advertising should be highly targeted and relevant to users thus providing...

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