• eBay Bets On Online To Offline Shopping, Adds Milo's Local Product Availability To Search

    Thursday, March 31st, 2011

    Leena Rao currently works as a writer for TechCrunch. She recently finished graduate school at the Medill School of Journalism at Northwestern University, where she studied business journalism and videography. From 2004 to 2007, she helped lead Congresswoman Carloyn Maloney’s community outreach and relations efforts in New York City. She graduated from Columbia University in 2003, where she was... → Learn More

    eBay has been quick to start integrating Milo’s local product inventory technology into its products after picking up the startup for $75 million in December. eBay added Milo’s local results in its barcode scanning apps, RedLaser for iPhone and Android, and GiftsNearby, as a shopping tool for consumers to find gift options available for pick up at local retailers in their neighborhood. Today, eBay is launching its deepest integration with Milo—on it’s search platform.

    Milo’s local availability results will show eBay shoppers which local stores in their neighborhood currently have a desired item in-stock and how much it costs at each location. Milo currently provides access to millions of products from approximately 50,000 stores across all 50 states.

    eBay shoppers will now have the choice to opt-in to a feature that will include local shopping tab in search results to check a product’s local, or in-store, availability directly from the eBay search results page. In addition, product pages for MP3 players and GPS devices now also include a local shopping tab, which will displays in-stock results from nearby stores.

    For now, the local search feature has been integrated with eBay Garden, but we’re expecting it to be extended to other search portals in the near future.

    In addition, eBay is providing retailers who use QuickBooks a way to easily upload their inventory onto Milo and eBay through a new inventory management plug-in. Essentially, this makes it a whole lot more easier for retailers to integrate their offline merchandise onto Milo and eBay.

    For eBay, local appears to be one of the key strategies that will drive the e-commerce company in the future. Forrester estimates that online research to offline buying is a $917 billion market that will eventually reach $1.3 trillion and account for nearly 50% of total retail sales by 2013. This is a way for eBay to get in on this revenue source.

    This deepest integration also means that eBay will go head to head with Google on product search, as the search giant’s newest version of its Product search portal was updated with local inventory listings from 70 popular retail brands, many of whom also list with Milo.

    Between eBay’s local strategy, and its ambitions in fulfillment with its recent $2.4 billion acquisition of GSI Commerce, the company has definitely upped its game in the battle against Amazon and others.

    Company: eBay
    Website: ebay.com
    Launch Date: September 1, 1995
    IPO: February 10, 1998, NASDAQ:EBAY

    Founded in 1995 in San Jose, CA, eBay connects millions of buyers and sellers globally in the world’s largest online marketplace, utilizing PayPal to ensure secure transactions. The company also operates specialized marketplaces such as StubHub, the world’s largest ticket marketplace, and eBay Classifieds sites, which together have a presence in more than 1,000 cities around the world. eBay items can be sold either via a silent auction, in which users input the maximum price they are willing to...

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