Lab42's Surveys Offer Market Research Via Social Networks

Monday, February 21st, 2011

Leena Rao currently works as a writer for TechCrunch. She recently finished graduate school at the Medill School of Journalism at Northwestern University, where she studied business journalism and videography. From 2004 to 2007, she helped lead Congresswoman Carloyn Maloney’s community outreach and relations efforts in New York City. She graduated from Columbia University in 2003, where she was... → Learn More

Using surveys for market research on Facebook and other social networks has become a popular way to gain consumer insight quickly and efficiently. Chicago-based Lab42 is an online market research startup that uses social networks, such as Facebook and MySpace, to obtain samples for online surveys.

Similar to market research companies like Peanut Labs, Lab42 targets users on games and other applications within Facebook, and allows users to take market research surveys in exchange for earning virtual currency. While there are a number of companies who conduct these surveys, Lab42 is hoping to differentiate itself by offering a cost-effective way for market research firms and ad agencies to survey consumers.

Lab42 surveys start at $300, with results guaranteed in 5 business days. Also, Lab42 doesn’t use any sort of preset survey panel or email list, which the startup claims to help provide fresh responses for every survey. The startup also promises to be able to target specific demographics using social networks. So far, Lab42 has been able to gain a number of clients, including a national electronics retailer (the company declined to name the retailer).

Lab42, which launched in August 2010, faces competition from a number of companies, including Peanut Labs and AskYourTargetMarket. But as Facebook continues to become the go-to social destination for consumers around the world, the more advertisers and marketers are looking to the network for consumer insight, which creates a larger arena for social market research.

Company: Lab42
Website: lab42.com
Launch Date: August 2010

Lab42 is a full service market research firm that delivers consumer insights quickly and effectively. Lab42 uses a unique market research method that helps clients step-by-step along the way, from creating a survey, selecting the appropriate target market, fielding the survey, and analyzing the results. Lab42 differentiates itself from the many online market research companies by leveraging social networks and using virtual currency to obtain fresh responses instead of using survey panels. This allows Lab42 to get answers from very...

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