New GroundLink App Lets Travelers Book A Green Limo, Shuttle or Car Service

Lora Kolodny

Lora Kolodny is a technology journalist. As of 2012 she works as a reporter for Dow Jones covering startups and venture capital. Her writing is also syndicated to the Dow Jones owned Wall Street Journal. Lora began reporting on business, technology and entertainment in 2002. She has worked as greentech writer and editor at TechCrunch, and as a staff reporter... → Learn More

Friday, February 4th, 2011

GroundLink — a New York City transportation technology and travel services business — released a new mobile app this week. The second iPhone app from the company, GroundLink allows users to book a hybrid, electric or otherwise clean-vehicle car, shuttle or limo to get around cities around the world.

Users can also opt to book a ride by lowest price, highest service rating or soonest and nearest available driver with the app. The company’s chief executive Alex Mashinsky noted:

“Over 5,000 of our [transportation] providers offer green vehicles – all forms, including hydrogen fleets in Los Angeles, even. It’s not all hybrids and electrics. Some countries have promoted natural gas vehicles.

That said, we let the customer choose by their own preferences. If they want an SUV, a stretch limo or whatever, they can book that service, too.”

Mashinsky expects to see the user-base for his company’s phone apps grow in travel hubs in the U.S. and Europe, rapidly. GroundLink’s goal is to have 10% of its overall bookings being taken on smartphones by the end of the year, increasing to over 25% by 2013. It plans to release an Android app in March.

In late January, GroundLink struck a partnership with the travel search engine, KAYAK hoping to reach new audiences online and on mobile networks.

KAYAK now uses a GroundLink API to offer a ground transportation marketplace within its own applications. Overall, GroundLink’s service covers some 5,000 airports, 15,000 cities and 45,000 providers of ground transportation related services, today.

If it takes off in the Bay Area market, the GroundLink app could prove a competitive threat to Uber, the sometimes controversial California startup that also offers driver-booking services via iPhone.

As with Uber GroundLink users can view a map that shows a vehicle’s whereabouts in real-time, once it is booked and en route to a pick-up. Users can also share a map showing their whereabouts and progress towards a destination (Loopt-style) with authorized friends, family, colleagues, or employees.

Avoiding some problems that Uber encountered with the incumbent taxi industry and its regulators around San Francisco, GroundLink books rides through a central dispatch system that company representatives say is controlled by a local base, and authorized by relevant regional and national transportation authorities.

GroundLink deals with taxis but does not focus on or make revenue from sending business to taxi dispatchers at this time, nor does it advertise itself as a cab-hailing service. If users want an immediate taxi service, they can access a list of dispatchers in the area through GroundLink, which refers users to book through the dispatchers, directly.

Instead, GroundLink bills itself as the OpenTable of ground transportation, a reservations system and marketplace that lets travelers book a limo, car or shuttle ride within 30 minutes’ notice in the U.S., or in the world on 1 hour notice, seeing a price for the ride before they book it.

Company: GroundLink
Website: groundlink.com
Launch Date: July 10, 2004
Funding: $20M

GroundLink is the next generation car service. We are your local car service everywhere, rolling in every U.S. city and 110 countries. We arrive on time, guaranteed or the next ride is free. The whole process is easy. Order the closest car or schedule a future ride online, on one of our apps, or even via phone. Track their drivers turn by turn on their mobile app. Paper vouchers? No way. Get your receipt in your inbox before leaving...

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Company: KAYAK
Website: kayak.com
Launch Date: January 14, 2004
IPO: NASDAQ:KYAK

KAYAK is a travel search engine. It indexes hundreds of global travel sites to help you find the right flight, hotel, rental car or cruise line. Once you’ve found the way you want to travel, KAYAK allows you to choose from which site you want to make your purchases. The company was formed in January 2004 by co-founders of leading online travel agencies, Orbitz, Travelocity and Expedia. The company co-founders include Steve Hafner (CEO) a co-founder of Orbitz,...

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Company: OpenTable
Website: opentable.com
Launch Date: July 2, 1998
IPO: NASDAQ:OPEN

OpenTable provides a restaurant management system for restaurateurs called the ERB (Electronic Reservation Book). In addition, the company operates OpenTable.com, a website for making restaurant reservations online. The website initially launched in the San Francisco area in March of 1999. Since then OpenTable has grown to have a customer base of over 25,000 restaurants in the U.S., Canada, Germany, Japan, Mexico and the UK. More than 325 million diners have been seated via OpenTable.

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