Samsung just can’t get ahead. First there was the little miscommunication concerning Galaxy Tab sales numbers which related to distributors and not consumers. Then a report hit stating that the Galaxy Tab was suffering high return rates. Samsung PR is back again, telling everyone to hold their roll. That report isn’t true.
TG Investment Research reported earlier this week that consumers returned the Galaxy Tab at a rate of 14% in December and January was on pace to hit 17%. In fact, it was sort of believable after the previous PR disaster. But Samsung is refuting the report today, stating that the return rate is 2%, which by other accounts puts it in line with the iPad. Nice.