iYogi, an independent remote consumer tech support company based in India and New York, this morning announced that is has secured $30 million in a fresh round of financing, led by Sequoia Capital India, with existing investors Canaan, SVB Capital Partners, SAP Ventures and Draper Fisher Jurvetson participating.
iYogi says it plans to use the proceeds to expand its on-demand remote tech support services outside the existing consumer market and the Windows OS platform, and to address the growing need for supporting mobile consumer devices.
iYogi’s planned roll-out to new geographies include launching its tech support services in Europe, the Middle East and India, in addition to its existing services in North America, Canada, the UK and Australia.
The company says it has solved more than 2 million tech problems for consumers since its inception – it claims 300 percent growth for its premium annual subscription service in the past 12 months alone. To support its growth, iYogi this year increased its force of “Global Tech Experts” from 1,200 to more than 5,000, across eight new centers in multiple geographies.
Next up, an IPO in the United States?
iYogi is a leading provider of online subscription-based technical support services offered directly to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary iMantra software technology platform, iYogi delivers on-demand support services to over two million customers globally. The company also provides thousands of single incident sessions every day and its services are available on a 24/7 basis 365 days a year. iYogi’s services are currently available in...