iYogi, an independent remote consumer tech support company based in India and New York, this morning announced that is has secured $30 million in a fresh round of financing, led by Sequoia Capital India, with existing investors Canaan, SVB Capital Partners, SAP Ventures and Draper Fisher Jurvetson participating.
The round comes less than a year after investors injected $15 million into the company – iYogo has raised a total of $57.6 million to date.
iYogi says it plans to use the proceeds to expand its on-demand remote tech support services outside the existing consumer market and the Windows OS platform, and to address the growing need for supporting mobile consumer devices.
iYogi’s planned roll-out to new geographies include launching its tech support services in Europe, the Middle East and India, in addition to its existing services in North America, Canada, the UK and Australia.
The company says it has solved more than 2 million tech problems for consumers since its inception – it claims 300 percent growth for its premium annual subscription service in the past 12 months alone. To support its growth, iYogi this year increased its force of “Global Tech Experts” from 1,200 to more than 5,000, across eight new centers in multiple geographies.
Next up, an IPO in the United States?
iYogi provides remote technical support services for home and small business users globally. The company provides a powerful knowledge base that offers pertinent solutions for all the technical needs of customers. The company has handpicked thousands of tech experts, who have maintained a 95% resolution rate. iYogi with its effective tools and efficient technicians, offer customers facile solutions to overcome all technical limitations. With a 24x7 response service and highly qualified staff, the service is intended to minimize cost...
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