Comcast Reports Drop in Cable Subscribers; Blames Economy

Jon Orlin

Jon Orlin is the Executive Producer and Production Director for TechCrunchTV at TechCrunch. Jon founded the video production studios at Yahoo! and also co-founded the live daily streaming webcast, Yahoo! FinanceVision. Before that, he was an Executive Producer at CNN for many years, overseeing daily news programs. His work at CNN won a Peabody and Emmy Awards. Jon also... → Learn More

Wednesday, October 27th, 2010

In a post this weekend, I wrote about how the cable tv industry was finally stepping towards the cliff. And we’d learn more today when Comcast, the largest U.S. cable operator, reported earnings. Well, the numbers are out, and it’s not a surprise.

275,000 Comcast subscribers cut the cord last quarter. Its subscriber count is down 3.5% from the same quarter last year. To be fair, some of that loss was offset by a gain in 219,000 digital cable subs. Revenue was up as customers bought higher priced bundles of tv, internet and phone service.

During the earnings call, Comcast blamed the drop on the lousy economy. Always a handy excuse. Sure, many people are struggling right now, and it makes sense that the high cost of cable is an expense they can no longer afford. Comcast said, based on exit interviews, only a ‘small number‘ seemed to cut the cord for over-the-air signals, and they are not planning to switch to internet tv alternatives.

Comcast’s exit interviews run counter to other reports. MediaMall Technologies, maker of PlayOn, digital media server software that let’s you watch over-the-top video on TV, says 30% of it’s customers have canceled cable after using its software. Perhaps they weren’t Comcast customers? MediaMall Technologies estimates its customer base saves $24 million a year in cable fees.

Boxee’s CEO made the point on CNBC yesterday that his box won’t necessarily lead to cord cutting. “Instead, it will usher in a generation of people that never get cable.” He predicts with Boxee, they won’t see the point in cable, just like young people don’t see the point in a landline phone.

The CEO of Verizon, Ivan Seidenberg made the same point last month, saying young people are “not going to pay for something they don’t need to.” He also says “over the top is going to be a pretty big issue for cable.”

Another company to keep an eye on is Clicker. It launched a year ago at TechCrunch50. Clicker bills itself as “the simple way to find, share and watch TV online.” Many viewers agree, based on feedback to my earlier post.

And one more thing. No, not Apple. Actually Yahoo. You don’t hear much about new products at Yahoo. It took the tech community 20 hours to notice Yahoo Mail’s first redesign in five years. But, 600 million user strong Yahoo has a product called Yahoo Connected TV, which gets you access to movies, tv shows, and other web services. It’s already built into TV’s from Samsung, Sony, LG, Vizio, and Toshiba. Crunchgear reviewed it last year.

I haven’t even touched on mobile and DVRs vs Live. Maybe a future post.
But, you can’t tell me cable tv is not an industry being disrupted. Not overnight, but now live on tv.

Company: Comcast
Website: comcast.com
Launch Date: 1963
IPO: NASDAQ:CMCSA

Comcast is one of the leading providers of cable, entertainment and communications products and services in the United States.

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Company: Boxee
Website: boxee.tv
Launch Date: 2004
Funding: $26.5M

Boxee is a partially open-source freeware media player software platform that integrates personal locally stored media with Internet streaming media along with social networking features. Boxee’s social networking component allows users to share information about what they are watching or listening to with other boxee users or friends on social networks like Twitter, Facebook, etc. Since it is partially open source, users can create their own apps, plug-ins, and skins for it. The framework for Boxee is based on source...

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Product: PlayOn

PlayOn enables you to watch Internet video on your TV, including Hulu, CBS.com, CNN.com, ESPN.com, Netflix, YouTube, and Amazon VOD. The PlayOn Browser leverages DLNA-compliant devices (Wii, XBOX 360, Playstation 3) to stream the video from your PC to your TV with no incremental hardware. You can find the latest at http://www.PlayOn.tv.

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Company: Clicker
Website: clicker.com
Launch Date: January 2009
Funding: $19M

Clicker is the ultimate guide to Internet television. As massive amounts of programming move online, consumers are entering a world of infinite choices, all on-demand. Great! Finding the show you want to watch? Painful. Thousands of episodes from thousands of shows are housed on thousands of different sites, mixed amongst billions of random videos. Clicker culls all broadcast programming, and TV-quality Web originals, from these silos and delivers them in one seamless, organized experience so...

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Company: Yahoo!
Website: yahoo.com
Launch Date: January 1, 1994
IPO: December 4, 1996, Nasdaq:YHOO

Yahoo was founded in 1994 by Stanford Ph.D. students David Filo and Jerry Yang. It has since evolved into a major internet brand with search, content verticals, and other web services. Yahoo! Inc. (Yahoo!), incorporated in 1995, is a global Internet brand. To users, the Company provides owned and operated online properties and services (Yahoo! Properties, Offerings, or Owned and Operated sites). Yahoo! also extends its marketing platform and access to Internet users beyond Yahoo! Properties through its distribution network...

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