Digg's Big 30 Percent Drop

Erick Schonfeld

Erick Schonfeld is a technology journalist and the executive producer of DEMO. He is also a partner at bMuse, a product incubator in New York City. Schonfeld is the former Editor in Chief of TechCrunch. At TechCrunch, he oversaw the editorial content of the site, helped to program the Disrupt conferences and CrunchUps, produced TCTV shows, and wrote daily... → Learn More

Tuesday, October 26th, 2010

It’s been a difficult couple of months for Digg. The crowdsourced news site pushed out a major new design at the end of August which met with a lot of criticism and broken axles. There was literally a user revolt and things deteriorated so rapidly that earlier this week the company had to let go more than a third of its employees.

How bad did it get? Here’s one data point from comScore: Digg lost 30 percent of its audience in the month of September alone. Digg’s estimated unique visitors worldwide went from 18.4 million in August to 12.8 million in September. That is a drop of 5.6 million people in a single month. Remember, the new site went live for everyone on August 25, so September was the first full month of the new design. Compared to a year before, Digg’s worldwide audience shrank by 16 million visitors.

Other metrics show the same story or worse. Pageviews sank 70 percent from August to September (from 155 million pageviews to 46 million). Average visits and time spent per visitor were also down.

The numbers for October are not yet out, but I’d be surprised to see any immediate rebound. Can Digg stanch its losses and start to rebuild once again?

Company: Digg
Website: digg.com
Launch Date: October 11, 2004
Funding: $45M

Digg is a user driven social content website. Everything on Digg is user-submitted. After you submit content, other people read your submission and “Digg” what they like best. If your story receives enough Diggs, it’s promoted to the front page for other visitors to see. Kevin Rose came up with the idea for Digg in the fall of 2004. He found programmer Owen Byrne through eLance and paid him $10/hour to develop the idea. In addition, Rose paid $99...

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