PayPal Will Soon Ramp Up Protection Of Buyers Worldwide (But Not For Me)

Robin Wauters

Robin Wauters is the European Editor of tech blog The Next Web and lead editor of Virtualization.com. He was a senior staff writer at TechCrunch until his departure in February 2012. Aside from his professional blogging activities, he’s an entrepreneur, event organizer, occasional board adviser and angel investor but most importantly an all-round startup champion. Wauters lives and works in... → Learn More

Wednesday, September 29th, 2010

PayPal has offered buyer protection on its parent company eBay‘s properties since October 2003. Last year, the electronic payments juggernaut began offering purchase protection on merchant sites for select purchases, if the buyer didn’t receive the item.

Beginning November 1, shoppers around the world will have expanded buyer protection when they make purchases at the millions of retailers that accept PayPal, just in time for the busy holiday season.

The expanded protections will cover shoppers on merchant websites if they don’t receive an item they’ve purchased, or if they receive an item that is significantly different than described by the merchant (“That’s not an iPad, that’s an iPod Touch photographed from closeby”).

Important: PayPal says it will extend the additional benefits to shoppers in nearly all of the 190 countries it serves, but it’s leaving out a bunch of big (mostly European) ones – Brazil, France, Italy, the Netherlands, Spain, Poland and even my home country Belgium will not benefit from the extended policy (sad clown face).

Company: PayPal
Website: paypal.com
Launch Date: December 1, 1998
Funding: $197M

PayPal is an online payments and money transfer service that allows you to send money via email, phone, text message or Skype. They offer products to both individuals and businesses alike, including online vendors, auction sites and corporate users. PayPal connects effortlessly to bank accounts and credit cards. PayPal Mobile is one of PayPal’s newest products. It allows you to send payments by text message or by using PayPal’s mobile browser. PayPal created the Gausebeck-Levchin test, which is an implementation...

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