Apparently you can get satisfaction, if you’re the owner of an iPad that is. A report recently released by the American Customer Satisfaction Index shows that consumer satisfaction with personal computers is at an all time high, having grown 4% this year and now registering a 78 on the ASCI 100-point scale.
Leading the pack for the seventh year in row, beloved fanboy brand Apple gains 2% to hit 86 points, its highest score ever and a full 9 points ahead of its competitors Dell, Acer and HP which all scored 77s.
The secret of Apple’s success? CNBC delves deeper and reports that all this fuss is about the iPad.
“The iPad, even at this early stage, pulled up Apple’s overall numbers – which makes it the highest-scoring product Apple has, and therefore the highest-scoring product ACSI has ever tracked.”
Hmm … Fair enough. After all, I’ve never seen anyone get excited about a HP Color LaserJet printer in quite the same way (See: image above).
Photo: Josh Liba