The iTunes Ping Social Question: Follow, Friend, Or Lurk?

Wednesday, September 1st, 2010

MG Siegler is a general partner at CrunchFund and a columnist for TechCrunch, where he has been writing since 2009. His focus is on Apple. Prior to TechCrunch, MG covered various technology beats for VentureBeat. Originally from Ohio, MG attended the University of Michigan in Ann Arbor, MI. He’s previously lived in Los Angeles where he worked in Hollywood and in... → Learn More

Right now, many of you are likely downloading iTunes 10, the latest version of Apple’s media software. The most notable feature in this new version is Ping, Apple’s first stab at building a music social network (or really any kind of social network). It’s interesting on a number of levels, but even the most basic level is pretty interesting: Ping’s social graph.

First of all, to use Ping at all you have to opt-in to it. While Apple CEO Steve Jobs touted the 160 million built-in users (it’s currently available in iTunes in 23 countries), that’s a bit misleading because many people won’t opt-in to using it — many of them for no other reason than they’re lazy or just don’t care. But assuming you do opt-in to it, the next social layer is interesting as well. Immediately, you’re taken to a Privacy Settings page where Apple asks you how you’d like to use the service. This is where you decide if you want to use the friend model, the follow model, or the lurk model.

To be more clear, Apple asks you to decide between two things: do you want to allow people to follow you, or do you want no one to be able to follow you? The latter is a nice option because you can still use Ping, you simply use it as a lurker. You can see what other people with public profiles are doing, but they can’t see what you are doing. The other option is to let people follow you — but there’s a sub option to this. You can either let anyone follow you (think: Twitter) or you can get notifications to approve everyone who wants to follow you (think: Facebook).

Leave it to Apple to come up with a social graph dynamic that is fairly complicated but made to seem simple. I mean, this is almost the opposite of many of Facebook’s convoluted social rules. My argument recently has been that Facebook should have a simplified option to allow you to have both friends and followers — you know, like what Apple is doing here. Instead, everyone on Facebook is a friend or they’re some sub-list quasi-friend that you really hate but are connected with anyway. Or something. Or you can make a Page — which creates double the work for you and those people who also happen to be friends and followers. It’s just so ugh.

I didn’t even consider this lurker option for Facebook because quite frankly, it would freak out a lot of people. But Apple does this smartly as well. While you’re free to roam and and see other public updates, if you do want to post something like a comment, your identity is shown. So no, there will be no anonymous trolling.

I haven’t used Ping enough to tell if it will actually be useful. Given that this is Apple’s first real foray into social, it wouldn’t be a huge surprise. But they’ve won the first battle: simple privacy settings. Facebook could learn a thing or two from this.

Company: Apple
Website: apple.com
Launch Date: January 4, 1976
IPO: February 12, 1980, NASDAQ:AAPL

Started by Steve Jobs, Steve Wozniak, and Ronald Wayne, Apple has expanded from computers to consumer electronics over the last 30 years, officially changing their name from Apple Computer, Inc. to Apple, Inc. in January 2007. Among the key offerings from Apple’s product line are: Pro line laptops (MacBook Pro) and desktops (Mac Pro), consumer line laptops (MacBook) and desktops (iMac), servers (Xserve), Apple TV, the Mac OS X and Mac OS X Server operating systems, the iPod (offered with...

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Product: iTunes
Company Apple

iTunes, Apple’s digital media player application, was introduced in January 2001. The application allows you to organize and play your digital music and podcast files. iTunes is available as a free download for Mac OS X, Windows Vista and Windows XP. iTunes is able to interface on the iPod digital media player and on Apple’s mobile device, the iPhone

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Company: Facebook
Website: facebook.com
Launch Date: January 2, 2004
Funding: $2.34B

Facebook is the world’s largest social network, with over 500 million users. Facebook was founded by Mark Zuckerberg in February 2004, initially as an exclusive network for Harvard students. It was a huge hit: in 2 weeks, half of the schools in the Boston area began demanding a Facebook network. Zuckerberg immediately recruited his friends Dustin Moskovitz and Chris Hughes to help build Facebook, and within four months, Facebook added 30 more college networks. The original idea for the term...

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