Rival Smartphone Attenuation Videos Vanish From Apple’s Website
MG Siegler
Jul 31, 2010

Well this is interesting. One of the key points at Apple’s recent press conference to discuss the iPhone 4′s antenna, was that the problem (called “attenuation”) is not unique to the iPhone 4. To highlight this, Apple showed videos of the problem on smartphones by rival companies. Those videos were then posted to a special antenna page on Apple’s website. Those videos are now gone.

As you can see on this page, the videos are nowhere to be found. Instead, the page now only shows the overview of the antenna design and test labs. A search of Apple’s website brings up a few of the landing pages where the videos used to be — here’s the Droid X one, for example — but now those just redirect to the antenna design page as well. Odd.

Here’s what else is interesting: the original page with these videos still does reside on the Canadian version of Apple’s website. Here’s you’ll find the videos for the BlackBerry Bold 9700, the HTC Droid Eris, the Motorola Droid X, the Nokia N97 Mini, the Samsung Omnia II, the iPhone 3GS, and the iPhone 4. However, the Asian version of Apple’s site has the videos removed as well.

The videos are still up on Apple’s official YouTube channel, but they are no longer featured, and are a little bit trickier to find.

We’ve reached out to Apple for an official response as to why they removed them from the website. Obviously, they caused quite a bit of controversy – with some rivals, like RIM (makers of the BlackBerry), even responding. Has the threat of lawsuits from rivals forced Apple to take them down? Or did they take them down due to some of the negative backlash they were receiving? Or perhaps Apple is simply trying to move on from the situation — but again, the antenna design and test lab page is still there (though it doesn’t call out rivals specifically).

At the top of this post, find what the /antenna site currently looks like in the U.S. Below, find what it used to look like — and still does for the Canadian version of the site.

[thanks Noah]

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  • BarryP

    Because they, as do so many of us, realize it’s time to let the story fade away…

  • gbhil

    They’re down while engineers fix the antenna on Steves new RDF generator.

  • MarcOsx
  • Tom

    I am dumbfounded why none of the rivals had sued Apple for libel.

  • Tom

    Anothe one of Steve’s nut-Job.

    Yawn.

  • Greg M

    +1

  • Marc

    It’s not libel because it is technically true.

  • gianpo

    @Tom
    Because you can’t sue some one for telling the truth.

  • ted

    fade away like the iPhone 4′s signal?

  • Jeff

    Apple got caught with their pants down, the made claims and people tried to replicated but they couldn’t.

    My favorite is the Droid X one, http://www.pcmag.com/article2/0,2817,2366979,00.asp

    The other thing is you need to grip these phones hard, while the iPhone only requires a touch. This “death grip” is nothing but a smokescreen, and it seems the blogs and news outlets are lost in it.

  • Jeff

    they* made claims and people tried to replicated it* but they couldn’t.

  • Sam

    Mouhahahahaha those Droid X ads really killed crApple’s pathetic strategy

  • WhoCares

    Apple! Please stop finger pointing. Work on fixing iPhone 4. Free bumper is not a fix, it is a workaround.

  • Nik

    +1

    Yes. Exactly. No one cares about this anymore – as it turns out its not a real problem.

  • Garion

    Who says these videos were meant to stay on Apple’s homepage forever?
    They were part of a campaign to bring home the point “all smartphones have weak spots”. And so they did.

    They were uploaded to Apple’s campaign site, they served their purpose, and now it’s time to pack up and move on. No mystery, no big deal.

  • kwyjibo

    You can’t replicate it, because all these phones were filmed with a very specific setup in Apple’s anechoic chambers.

    It’s likely to have been set up so only the bottom receiver gets any signal, just enough for it to be on full bars, and then you death grip it.

    To replicate it on the iPhone 4 though, you just need to use your left hand.

  • Greg M

    *glug, glug* damn fine Kool Aid Mr. Jobs!

  • Reaperducer

    “We’ve reached out to Apple for an official response as to why they removed them from the website. Obviously, they caused quite a bit of controversy – with some rivals, like RIM (makers of the BlackBerry), even responding. Has the threat of lawsuits from rivals forced Apple to take them down? Or did they take them down due to some of the negative backlash they were receiving? Or perhaps Apple is simply trying to move on from the situation — but again, the antenna design and test lab page is still there (though it doesn’t call out rivals specifically).”

    Thank goodness you “reached out” to Apple on a Saturday night with this massively important breaking news story! I’m sure someone from Apple will be on TechCrunch’s doorstep with a statement and a box of chocolates in a matter of minutes.

    Fortunately, we don’t have to wait for an explanation from Apple for this non-story. Instead, we can suckle at TechCrunch’s speculation teat and try to come up with conspiracy theories even more imaginative than those of TC’s editors!

    Thank you, once again, TechCrunch for clearly demonstrating the difference between journalism and blogging.

  • deecee

    mmm, i note the strong smell of a cease and desist letter…perhaps several.

  • deecee

    @ marc:

    technically true? that’s something for the courts to decide, and i sincerely doubt apple wants to go there.

  • Robert Zion

    How do you speak for everyone? I care, so f**k off.

  • http://Eluxury4viet.com Applefantastic4

    I dont care, my friend dont care. And you can always return it, and get a crapdroid

  • http://Eluxury4viet.com Applefantastic4

    It will go away like pb

  • Todd

    “…but now those just redirect to the antenna design page as well. Odd”

    Not “odd” just means what we all thought: Jobs lied during the press conference, violated his obligation to the stock holders by knowingly selling defective product and MG is full of shit.

  • Chanson de Roland

    You’ll also note that Apple has taken down the video of Jobs’ 7/16/10 press conference, where he addressed the controversy over the phony iPhone 4 antenna issue. The website showing the same problem on over phones was part of Jobs’ press conference, so I suspect that Apple took the videos showing the problem on other smartphones at the same time that it too down the video of Jobs’ press conference.

    The thought at Apple is that it is probably time to move on. Apple has enjoyed an immensely successful launch of the iPhone 4 in several other countries, including Scandinavia, Australia, and elsewhere. There have been several leading papers in those countries that investigated the alleged iPhone 4 reception issue and found that there is no issue. So by keeping the videos and explanation up, you would only remind customers of a non-existent, U.S. tech-press created controversy, which is dying away and which actual customers don’t seem to give a hoot about, because it has no support in any deficiency in the iPhone 4 reception, is being rebutted by the press in other countries, and because most actual customers, except for perhaps 0.55%, aren’t experiencing any problem with the iPhone 4 reception, with or without a case.

    Since industry standards and inferential statistics suggest that such a small number of complaints, 0.55%, does not indicate and actual problem; sales are so robust that they greatly exceed Apple’s ability to produce iPhone 4s; the press in other countries are rebutting the incompetence, corrupt, and/or vindictive of press reporting here in the U.S.; and the incontrovertible sales numbers show that customers are going crazy for the iPhone 4 all over the world, it is time to move on.

  • Tom

    I think you and your “friend” need to jump back into the sack and fondle each other’s iPhones.

  • Chanson de Roland

    As for lawsuits, no succesful action for commercial defamation will lie, where, as in the case of the videos that Apple, posted, they represent true facts. The core of libel on a product is that the statement are factually false or misleading. Apple videos were neither.

  • http://www.stinque.com nojo

    My iPhone 4 works just fine, but I’d like to thank y’all for scoring me the free bumper.

  • donald

    I Like Cheese.

  • nexus one owner

    Curious that they didn’t call out the Google phone (the nexus one) which has the worst reception of all current smartphones (and the first to feature a deathgrip)

  • Tom

    I’d say let’s the courts decide that, not Chanson de Roland.

  • http://www.farrfeed.com TaosJohn

    Um…it’s just a website. You can put anything up and take anything down. Everything is fluid.

  • Tom

    There is no issue, all phones do it, but if it happens to you, we’ll give you a free case…

  • Atilla

    This is the best the Techcrunch green eyed monsters can do? An old story about a minor problem in the past? Lord you are less innovative than Adobe!

    What ever happened to “Crunchpad?”. Is it hidden on your website somewhere? I heard that the new model is almost ready.

  • Tom

    Steve Jobs is on his way to spank you Hun ass.

  • Chanson de Roland

    Well, I quite agree. But it unlikely that there will be any such lawsuits. The suits would almost certainly result in Apple being found not liable on the grounds that its videos were substantially true, with the result that there would be a court record and judgment showing that the smartphones of those who sued do in fact experience the similar problem of attenuated reception, when their respective antennas are within close proximity to human skin.

    No general counsel worth his pay would walk into that legal and PR disaster.

  • Johnny

    Agreed, so over this crap. Can we get some positive and fresh news. This is just dragging ass

  • Dee

    Good. Showing how other smartphones can lose signal just to make their problem look insignificant was a dick move from them anyways.

  • DaveMTL

    Actually, Apple did not need to do videos for a few of these smartphones since the “defect” or “feature” was clearly stated in the user manual. The exact place NOT to touch was shown and indicated that the signal was affected. I tested an HTC Hero and BB Storm and both gave the same result. Interestingly both users did then admit that they had dropped calls but always assumed it was due to where they were at the time. This problem is very US centric and appears to be a problem in certain key cities. This does not mean that I feel Apple did not screw up on the overall design. I still feel that it may not have been the best design decision. Apple does indeed have a habit of placing a little too much attention to esthetics.

  • Aero

    Look at the positive side of it. Any time you don’t like a conversation, just end the call and switch off the phone. The other party would automatically assume you have no signal. So, this is actually a good problem. Don’t get a bumper. Don’t return the phone. Just let Apple cover for you.

  • Aero

    That’s correct. This is the last one of the immensely successful launches. Let them enjoy.

  • Chanson de Roland

    I’ve talked to couple of experts in this field, and they speculated that, while the design of the iPhone 4′s antenna does not result in any reception problem that is any worse than its predecessor or its peer–and as result of their testing of the iPhone 4, they stand behind that statement–because the nature of the iPhone 4′s attenuated reception has a slightly different cause, a Bumper or a case with similar properties actually enhances its reception so that its reception is superior to both its predecessors and peers. However, a case will probably do nothing to similarly enhances the reception of the iPhone 4′s peers and predecessors. This is, however, a conjecture, because these experts did not test for that hypothesis.

    However, one of Australia’s national carriers, Telstra, did test for that hypothesis, when it tested the iPhone 4 prior to its launch in Australia. See http://www.itwire.com/your-it-news/mobility/40789-cool-telstra-gives-iphone-4-the-blue-tick-with-case. Telstra’s testing showed that the iPhone 4 performed comparably to other smartphones without a case in metro areas with normal signal strength. However, when used with a Bumper, the iPhone 4 is the only iPhone to achieve Telstra’s Blue Tick certification, which means that unlike most other smartphones and all prior iPhones, the iPhone 4 is certified for functioning as a mobile phone in rural and regional areas of Australia with such low signal strength that most other smartphones and prior iPhones with conventional antenna designs won’t function.

    So the Bumper appears to enhance the iPhone 4′s reception, rather than compensate for a defect in the design of the iPhone 4′s antenna, and the iPhone 4 may be the only smartphone, because of its advanced antenna design, that can be so enhanced by the use of a case, like the Bumper, that has the appropriate properties.

  • http://nikolay.com Nikolay Kolev

    If nobody can replicate, then it’s obvious that Apple is liable.

  • Chanson de Roland

    The Nexus One is dead, so there is little to be gained from showing that it has a problem of any kind.

  • donotlie

    it is a business world
    they would Sue apple if they were able to prove that apple lies or exaggerates
    but they were unable to do it
    that’s why they did not Sue Apple

  • http://n/a Scott Conrad

    I think maybe Steve had this go across his desk and he wondered why it made any sense for one of Apple’s products to pass the blame on to other providers and show that Apple’s products have the same shortcomings as everyone else’s. It seems like a lazy cop out, and it is.

    They at least from my marketing mangled and massaged mind ascribe to and attain a higher level of product quality, and the fact that these videos even existed conflicts with what i do/have think of apple.

  • Marc

    Really, it’s for physics to decide. And according to the laws of physics if you block any antenna, that can result in a loss of signal. Just so happens that it’s apparently easier to block the antenna on an iphone 4 than other phones, but stating “this can happen to other phones too” isn’t a lie.

  • Chanson de Roland

    Well, they can replicate the problem as easy pie. Which brings up another reason why you won’t see any of the other makers of a modern, conventional smartphone suing. To prevail, any of them would have to allege in their pleading that Apple’s statement, that these other phones in the videos suffer the problem of attenuated reception when their respective antennas are in close proximity to human skin, is false. However, if they did that, the plaintiffs’ bar would be forming class actions to sue the crap out of them faster than you can blink your eye, because they do suffer the problem of attenuated reception, which is easy enough to demonstrate in testing.

    But for most the manufacturers, such testing would not be unnecessary, because most of them state in their instruction manuals that they do have the problem; that the problem can result in shorter battery life, poor reception, and dropped calls, and that there is a wrong way to hold their respective phones that causes the problem.

    With evidence like that and with the ability to easily replicate the problem in properly done testing, the phone makers in the videos wouldn’t have any chance in court against either Apple or the class action plaintiffs who would sue them for making phones that suffer the problem of attenuated reception, which they said in their suits against Apple don’t suffer the problem of attenuated reception, contradicting both the results of the testing and their own instruction manuals.

  • Tom

    Wow, so it’s not a defect after all, it’s actually an intended feature.

    I think you need to replace Steve Jobs doing keynotes and press conferences, as he sounds like a bumbling idiot compared to you.

  • Tom

    So why bring up a dead phone?

  • Chanson de Roland

    Why indeed? That is probably why Apple didn’t doesn’t make much of the Nexus One. And now that Google has quit producing the Nexus One, Google doesn’t invest anytime in defending it.

  • Robert Zion

    Not like physics changed after they approved the design. Dint they know it before?

  • Chris

    Even if you accepted those somewhat dubious videos and the claim that attenuation caused by a totally unique antenna design is somehow endemic to all phones with completely different antenna designs, the message being sent was basically, “see, other phones suck at holding signal too.”

  • Tom

    Who is Sue Apple? Is she your girlfriend?

  • AppleFantastic4

    i can tell you that the iphone 4 get better reception than the 3gs. at the 87 freeway, there is a spot that i drop call everytime i passed it. now i got the 4 and it doesn’t happen to me anymore. So the one who complained about the antenna issue are the ones with the crapdroid that has nothing better to do, so they came here to put down the iphone to make them feel better about their crap phone.

    with all the antenna issue and the iphone just started selling in Hongkong and look at this iphone 4 line
    http://vimeo.com/13757867

    HTC, Moto or whatever crapdroid they can think of can never ever pull something like the iphone 4 did.

  • Cricket

    Hahaha, I was wondering about the same thing. Good one.

  • Amazon

    oh look backpeddaling from the iFags

    lmao

  • Hamranhansenhansen

    > How do you speak for everyone? I care,
    > so f**k off.

    You sum up this whole thing perfectly. Never mind that iPhone 4 is working perfectly for the vast majority of users, you still want to bitch and moan about it.

    If you have an iPhone 4 and it doesn’t work for you, take it back. If you don’t have one, then STFU.

  • Amazon

    its not a real problem, you only need a case for the defective phone to actually make phone calls

    lmao at mg siegler, buys the phone and doesnt know how to defend a defective product.

    APPLE CAN DO NO WRONG OMG

  • Hamranhansenhansen

    You understand that very few people can replicate the issue even with iPhone 4, right? So it goes both ways. Every phone maker Apple called out also called out Apple. The idea that Droid X somehow doesn’t have this problem that all other phones have had in perpetuity is plain stupid. The idea that Apple is rigging these tests is also stupid.

  • Amazon

    most people DO have a problem, the ones that dont use a case and believe a defective phone that requires a case is ok. its not. sorry idiot.

    so unless you can post a video of you using the death grip with the strength app showing the signal strength, then you are just justifying the purchase to yourself like an ifag

  • Hamranhansenhansen

    iPhone 4 works perfectly for me and the vast majority of users. If it doesn’t work for you, work on taking it back.

  • Amazon

    his girlfriend is steve jobs

  • Hamranhansenhansen

    All that happened is Apple created a YouTube channel and moved these videos there. They appeared on YouTube a few days ago, and they were removed from the Apple website at the end of the week.

    YouTube is a better venue for these videos which are not about Apple products but rather blog-like responses to the press and other phone makers.

    You’ll also notice the press conference is on YouTube but not in Apple’s Keynotes podcast.

    The idea that there is anything that Motorola could do to make Apple afraid in any way is just ridiculous. Even if Motorola sued Apple, Motorola will not survive long enough to make the court date. We are going to lose 2-3 phone makers in the next 18 months and Motorola is very likely one of them.

  • pret

    Actually, the most controversial was poking Droid X just last week. http://2su.de/NQc

    Oh Apple…

  • Hamranhansenhansen

    Every phone has a totally unique antenna design. What is unique about Apple is: highest tech stock, takes 50% of the profits in the entire phone market, makes only 1 phone a year. An iPhone that was getting returned by 25% of users (not uncommon in the phone market) would have been a major financial event, changing not only Apple’s stock but many competitors. Most of the energy around this came from people who are not even Apple customers, who did not return or complain about the phone at all. The customer complaint is why are they still out of stock?

    When this antenna issue came up, non-Apple antenna engineers were surprised at the furor, and they said “every phone does this.” Apple is not at all the only one saying all phones do this. There are videos on YouTube of non-Apple phones being death-gripped that *predate* iPhone 4. The stick up antenna is better, but users won’t pull them up and want the phone to fit in a pocket, so engineers have to workaround that. The hand gets in the way, and even the user’s head gets in the way when you are in a bad cell when you are about to fall off the network. However, you are not usually in a bad cell and about to fall off the network. So hardly anyone ever sees a problem.

    And yes, all phones suck at holding signal! If they didn’t, we wouldn’t have bars and coverage maps, we wouldn’t have people stepping outside to make cell calls. Since when were cell phones ever perfect? Ridiculous!

  • Hamranhansenhansen

    Other phone makers pretending their phones don’t do this was the dick move. They did it because Apple takes 52% of mobile phone profits and none of them have a hope of making a competitive phone any time soon, so they clutched at a straw.

    There are death grip videos of Nokia and other phones that are a year old. Did Apple fake those videos one year ago in order to prepare an excuse, or are you saying they have a time machine?

  • Hamranhansenhansen

    Nexus One was not the first death grip. I believe that honor belongs to a Nokia phone that is featured in a video that is over a year old and so predates all 2010 phones including Nexus One.

    Nexus One does have terrible reception, though. And Google never did a damn thing about it.

  • Hamranhansenhansen

    I can’t replicate the death grip on my iPhone 4, same as many other people, so can Apple sue Motorola and Samsung and Microsoft and Nokia and all the other unprofitable phone makers who said iPhone 4 antenna doesn’t work?

    It’s great to see you guys showing off both your lack of technical knowledge and legal knowledge all at once.

  • Daniel

    The UK version of Apples site still has the videos to.

    http://www.apple.com/uk/antenna/

  • giuvilas

    Hi guys i need your help for my thesis. I did in collaboration with SDA Bocconi this survey..it takes no more than 1 minute..it speaks about smartphone scenario..this is the link:

    http://learninglab.sdabocconi.it/surveybuilder/fill-in/b2athv6e?c=techcrunch

    thx to everyone in advance

  • drphysx

    Now that several independent, scientific studies have shown that the issue is in fact unique to the iPhone 4 and not at all an industry problem, it’s certainly better for them that the videos are gone.

    PA Consulting: http://paconsulting.com/our-th…phone-antenna-test-results/

    Stiftung Warentest (German): http://www.test.de/themen/comp…esst-Apple-4116516-4116521/

    I wonder whether they can be sued for faking those videos and spreading the FUD. Probably not, but they’d deserve it for all their lies.

    By the way, this is hilarious: http://www.youtube.com/watch?v=2fup7fb1qIM

  • drphysx

    Sorry to destroy your theory, but in fact the iPhone 4′s antenna performance is average at best.
    Even when you don’t touch it, it doesn’t perform as good as most other smartphones.

    Test: http://paconsulting.com/our-th…phone-antenna-test-results/

    When ‘death-touched’, it becomes significantly worse than other smartphones.

  • drphysx

    You, sir, got it right.

    Btw. it has been proven by several independent, scientific studies, that Steve Jobs lied and the issues are in fact unique to the iPhone 4.

    http://paconsulting.com/our-thinking/pa-consulting-group-iphone-antenna-test-results/

    http://www.test.de/themen/computer-telefon/schnelltest/Antennenpanne-beim-iPhone-4-Test-entbloesst-Apple-4116516-4116521/

    I think it doesn’t have to be proven that MG Siegler is full of shit. Everyone knows that.

  • drphysx
  • drphysx

    Sorry, but it has been proven that the iPhone 4 loses significantly more signal than any other phone when touched.

    This is not at all an industry issue. The iPhone 4 is the ONLY phone that you can death-touch.

    Even when you grip other phones tightly (and nobody does that in normal use), they don’t lose more than 10dBm.

    The iPhone 4 loses 20dBm just by touching it.

    Don’t tell people other phones have similar issues, because that’s an outright lie!

  • kwyjibo

    “The idea that Apple is rigging these tests is also stupid.”

    Sure, yeah, I’m sure these have all these been filmed in real world locations and not inside their $100m anechoic chambers. I’m sure they didn’t do multiple takes of it to show the worst theoretical case. Wait, no I’m not, what I am sure of though, is that you’re the one who’s being stupid.

    Very few can replicate it on the iPhone 4? Bullshit, bridge the gap, and the signal falls. The gap that can be bridged through a natural hold in the left hand. This bridging does not happen with internal antennas, hence the free bumpers. As opposed to Droid X’s dual antenna at the top and bottom, when one has to cup both ends.

    But hey, with an anechoic chamber, you can point signals at very specific positions. That’s kind of the point to anechoic chambers.

  • drphysx

    Other phones don’t have any similar issues at all. Steve Jobs lied about the nature of the issue (which is attenuation caused by grounding the antenna, NOT by shielding it) and he lied about the scope of the issue (which is, the iPhone 4 loses significantly more signal than any other phone).

    Lots of tests have shown that the issues are unique to the iPhone 4.

    The iPhone 4 loses as much as 20dBm when you touch it. Other phones need to be gripped tightly to lose only 10dBm.

    In normal use, that means other phones don’t have any issues at all.

    http://paconsulting.com/our-thinking/pa-consulting-group-iphone-antenna-test-results/

    http://www.test.de/themen/computer-telefon/schnelltest/Antennenpanne-beim-iPhone-4-Test-entbloesst-Apple-4116516-4116521/

    http://www.anandtech.com/show/3794/the-iphone-4-review/2

  • drphysx

    Apple’s videos clearly are fake.

    Too bad they probably can’t be sued for faking those videos.

  • drphysx

    ALL THE FACTS IN ONE LENGTHY POST

    Short version for the lazies:
    Apple failed.
    They’re lying about the nature of the problem.
    No other phone suffers from the same issues.

    Now the explanation and all the facts:

    Anandtech has shown that the Nexus One’s signal drops by only 10dBm when holding it normally, while the iPhone 4?s signal drops by 20dBm.

    Even when gripped tightly, the Nexus One’s signal drops by only 17dBm, compared to 24dBm on the iPhone. And of course, nobody holds his phone like that in normal use.

    Source: http://www.anandtech.com/show/3821/iphone-4-redux-analyzing-apples-ios-41-signal-fix/3

    CNET have done a video that has shown that, even when the iPhone 4 has 5 bars, by just touching the weak spot, the person on the other end can?t hear you anymore.

    Source: http://cnettv.cnet.com/iphone-4-antenna-tests/9742-1_53-50090044.html

    German Stiftung Warentest have done scientific testing and seen the iPhone 4′s reception drop by 90% when the weak spot gets touched.
    They could not make other phones drop more than 25%, even when gripping them tightly.

    Source: http://www.test.de/themen/computer-telefon/schnelltest/4116516-4116521/

    UK based PA Consulting have shown that the issue is unique to the iPhone 4 and that, even when not touched, the iPhone 4′s antenna performance is average at best:

    http://paconsulting.com/our-thinking/pa-consulting-group-iphone-antenna-test-results/

    Steve Jobs himself has confirmed that the iPhone 4 drops up to one more call per 100 than the 3GS (it must be very close to one, otherwise he would have used other numbers). AT&T’s average dropped call rate is 1.44%, they claim.
    If the iPhone 3GS is an ‘average’ AT&T phone, that means the iPhone 4 drops about 67% more calls than the 3GS. A HUGE increase!

    Source: http://boygeniusreport.com/2010/07/21/att-we-have-a-1-44-dropped-call-rate/

    The real issue is not that you can make the signal drop, but HOW and by HOW MUCH.

    HOW: Hold the iPhone 4 naturally in your left hand, like everyone does while surfing or making left-handed calls.
    That?s very different from ?death-gripping?.

    HOW MUCH: 20dBm vs. 10dBm or 90% vs. 25% or 99% vs. 90%, depending on your system of measurement. Or, in other words: Much more than with other phones.

    And I can even explain to you WHY the iPhone has those problems and other phones don?t.

    The iPhone 4 is the only phone that lets yoou ground the antenna by bridging it with other metal parts.

    Other phones let you shield the antenna, which of course causes attenuation. A drop of 10dBm means power drops by a factor of 10, or 90%.

    But that’s very different to grounding the antenna, which causes it to become completely ineffective. A drop of 20dBm means power drops by a factor of 100, or 99%.

    That means, if you hold both phones naturally, the Nexus One still recieves ten times the radiation power of the iPhone 4.

    At -91dBm (the minimum for full 5 bars in iOS4.0), the Nexus One only shows 3 bars, but it can still easily make crystal clear calls when held naturally, even though it loses 10dBm, whereas the iPhone 4 gets very close to dropping the call, which happens at -113dBm.

    Bars don’t mean anything. If one phone shows 4 bars at -90dBm and another shows 4 bars at -80dBm, the radiation power recieved by the first phone is still 90% less than that recieved by the latter.

    By showing us bars, instead of doing real reception and audio quality measurements, Apple essentially admits that other phones don’t have any real issues and that their videos are most likely faked.

  • Josh

    This is a bit off-topic and I’m going to sound like a language snob, but why do Techcrunch articles frequently write “we reached out to [company name]…”

    When you “reach out” to someone it’s usually in the context of earnestly seeking to make contact or offer support of some kind. In the context of simply contacting a company for an official response, it just sounds clumsy and incorrect.

    Why not just write: “we asked [company name] for an official response…” Simple, clear (and more concise) English. I’m sure that’s what you’re aiming for. (Sorry, rant over! :-)

  • http://ARMdevices.net Charbax

    Technically true, though there was no point in comparing how many bars each or the other loose. The point is iPhone 4 drops more calls, looses more download/upload bandwidth than any other phone when held by normal people in the normal way that people hold phones with their left hand.

    The fact is Apple wants the media to talk about something else. Competitors just need to remind the media the fact that iPhone 4 antenna is the crappiest in the industry.

  • http://ARMdevices.net Charbax

    Android is selling 3 times more phones combined every day today than iPhone and Motorola is the top selling Android phone maker. By this time next year, Motorola will be selling more Android phones than iphone and that will just be one part of all Android phone sales.

  • http://ARMdevices.net Charbax

    The fact is Apple is trying to change the media conversation around this, they are trying to control it.

    The issue is not if an Android grip can be replicated in very controlled situation to loose bars when the phone is held in a weird way, bars don’t matter.

    What matters, is that the iPhone 4 has the worlds worst antenna design when the test consists of making phone calls and using 3G upload/download bandwidth, when the phone is held by any normal user using the left hand. Without any previous knowledge in how is the “right” way to hold a phone or not. Simply ask people to hold the phone with their left hand.

    You will find iPhone 4 drops more calls than all other major phones combined. You will find iPhone 4 looses more upload/download bandwidth than any other major phone.

    You will also find that Apple mislead the public with the Youtube videos, as the question is not if there are ways to block out antennas on other phones, all antennas can be blocked, the question is will other phones drop calls and drop 3G data signals when the phone is held by normal people in normal situations.

    Misleading public is libel and Apple can loose this case. But I think Apple’s competitors can gain more by simply focusing the media’s attention on the real fact, iPhone 4′s antenna design is the crappiest design in the industry.

  • xenobia

    WHY?

    THE ANSWER IS SIMPLE!!!!!!!!!

    HEY, THE WORLD IS NOW SAYING,

    ” Apple, YOU HAVE BEEN SO RIGHT!!!!!!!!!!!! ”

    ” HEY, ALL THE AMERICAN PRESSES AND BOGUSS CONSUMER REPORTS, Ya HAVE BEEN ABSOLUTELY LIAR!!!!!!!!!!!!!!!!!!!!!!!!!”

    FROM NORWAY:

    >Norway’s largest paper: iPhone 4 Antennagate is a US ” Proper ” problem!!!!!!!!!!!!!!!!!!!!!

    After testing Apple’s iPhone 4 against competing HTC and Nokia models in a remote area on the edge of Norwegian carrier Telenor’s mobile coverage, the county’s largest paper has concluded that its antenna design is “just as good and bad as competitors,” rather than suffering any defect.

    http://www.appleinsider.com/articles/10/07/29/norways_largest_paper_iphone_4_antennagate_is_a_us_problem.html

    FROM AUSTRALIA:

    >”I HAVEN’T dropped ANY call AT ALL nor noticed any impact on the device’s performance.

    I even managed to watch a YouTube video over 3G while in the ” death grip.”

    Stephen French said that call quality was EVEN improved over the iPhone 3GS, and he found that holding the handset in the “death grip” manner was unnatural.

    http://www.appleinsider.com/articles/10/07/30/aussie_paper_says_iphone_4_antenna_is_no_problem_kiwi_launch_hits_snag.html

    FROM CANADA:

    >DON’T believe the American Presses’ negative hype: iPhone 4 rocks!!!!!!!!!!!

    I experienced no “Antennagate” reception issues over the past week—on both the Bell and Telus networks, by holding the iPhone 4 in a number of ways, and with and without the complimentary wraparound “bumper” being given away to appease concerned customers.

    http://www.thestar.com/business/companies/apple/article/841986

    FROM HONG KONG:

    Antennagate won’t dampen iPhone 4 Seeker
    > So we did our own test.

    A case-free iPhone 4 from CSL yielded a five-bar signal during a phone call from Telecom Asia group editor Joseph Waring to your reporter.

    So either Mr Waring was holding it right or not, the signal problems never experienced at all .

    So, ” Antennagate ” issue in The US might have been blown out of proportion. (Other tech journos in Singapore and Hong Kong did a similar test yesterday with no signal problems.)

    In any case, Antennagate isn’t likely to hurt the iPhone 4’s prospects in Asia or elsewhere, said Ovum principal analyst Tony Cripps in a research note Wednesday.

    http://www.telecomseurope.net/content/antennagate-wont-dampen-iphone-4-mania

    FROM SINGAPORE:

    SingTel ( SINGAPORE’s i-Phone CARRIER ) claims NO PROBLEM AT ALL WITH ANY ” TIGHT GRIP ” to have found strong signal reception in their trials with the m1 iPhone 4 in the tests

    http://www.dailylatestnews.com/2010/07/30/m1-iphone-4-earnest-m1-iphone-4-singapore-complaints-026925

    SAME VOICES HEARD ” EVERYWHERE IN THE WORLD “, 30th JULY!!!!!!!!!!!!!!!!!

    AND OF COURSE, FROM THE BEGINNING OF JUNE 24th, FROM JAPAN, FRANCE, GERMANY AND GB, NOTWITHSTANDING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    P.S.
    >4.TFA says:
    July 31, 2010 at 7:53 pm
    Eventhough I’ve tried every grip possible, including “DEATH GRIP “, with iPhone 4, the reception in Saudi Arabia is always good.

    >7.Mike says:
    July 31, 2010 at 8:24 pm
    I live in rural New Zealand, and just upgraded from 3G to iPhone 4, I have no problems, generally reception is not great where I live but have found the iPhone 4 reception to be far better than my old iPhone 3G. I normaly never got 3G connection at home other than only in town, but now with my iPhone 4 I get 3G connection at home, I am really happy with the upgrade.

    >20.Pauli says:
    August 1, 2010 at 1:32 am
    Picked up my iPhone 4 in Switzerland on Friday and have had absolutely no problems with reception and without bumper or case. Fabulous!

  • richard

    Given the wealth of third party tests that clearly
    established that Apple’s videos could not be
    duplicated by OBJECTIVE testing, perhaps they
    realize they cannot win this war, and are only
    making fools of themselves.

  • Rob

    Heather Harde — CEO
    CrunchBase Profile
    Prior to Fox Interactive Media,…

    Now it’s all clear to me. Same audience.

  • Sam

    It’s LOSE, you idiot. Not “loose,” like your grip on the English language.

  • Chanson de Roland

    I saw the PA Consulting (PA) report and took a closer look at it. PA is a general consulting firm with no expertise in antenna design or electromagnetism. The experts that I refer to, supra, and within, have advanced degrees in physics and or electrical engineering and specialize in antenna design. One in particular has 11 patents, numerous publications in the field, has done work in this area for the U.S. government, and was trained at MIT. His results refute PA’ results.

    Unlike the authorities that I cite, who did carefully controlled field studies and/or laboratory testing by experts in the field, PA testing is little better than what you find on YouTube videos. But what is really revealing is–and I can’t believe that Apple’s rivals missed this before they released PA’s work–is that PA’s numbers don’t agree with its conclusions. Now, I don’t what the confidence level was using for its testing results, or even whether it did any statistical analysis on its observation. It is more likely that it didn’t. But the numbers that PA shows for the iPhone 4 are very close to the measurements for the other phones tested. There are worse for the iPhone 4 but by such a small difference as to raise the question of whether they are statistically significant, and that from an utterly invalid and, thus, worthless study. Well, we can’t know whether PA screwed up its stats or any other aspect of its testing, because like the bunch of amateurs they are, the folks at PA failed to publish the detailed protocols of their testing.

    In short, PA simply produced a hit piece that was most likely paid for by Apple’s enemies and which has absolutely no validity a scientific investigation of the whether the iPone 4 has reception problems.

    For work that has scientific rigor, in addition to Telstra’s study that I cited, supra, see http://www.antennasys.com/antennasys-blog/2010/7/14/iphone-4-meets-the-gripofdeathinator.html. And for a non-professional investigation that was done without bias see http://www.appleinsider.com/articles/10/07/29/norways_largest_paper_iphone_4_antennagate_is_a_us_problem.html.

    All of the studies that I cite, except for the one from Norway, were all done by experts, as opposed to paid consultant, who have no more of an idea how to do valid testing than you or I, and they all refute PA conclusions that the iPhone 4 has worse reception.

  • Chanson de Roland

    Well, if it is an outright lie, why haven’t the companies, whose phones are Apple’s videos, which are still up on YouTube, sued for false advertising, commercial defamation, unfair competition, etc. Nor have any of them gone to the U.K. advertising authority, which has the power and a fierce reputation for banning a company’s false advertising about its rivals. The bottom line is that videos represent true facts and, thus, the companies, who phones are shown experiencing attenuation, when gripped normally, have no meritorious counter argument and no claim in a court on which they can prevail.

  • Chanson de Roland

    Well, the testing that you’d need in court ain’t a bunch of YouTube videos. That requires the work of experts in the field, doing rigorous field and lab testing. But as for the YouTube videos, you seem to think that they cut just one way, in favor of the phones depicted in Apple’s videos, as having the same common problem of attenuated reception. But they don’t, for there is even a greater wealth of videos confirming what Apple displayed in its videos, and many of those videos, unlike the ones you refer to, which seemingly can’t replicate the problem, predate the iPhone 4′s antenna controversy.

  • Dee

    I’m not saying other phones have this issue but that’s not for Apple to specifically point out. Whether or not other phones can compete with Apple is completely irrelevant to the issue. Also I never said Apple faked anything.

  • http://marketmpb.blogspot.com Matt Blum

    Are they making any attempt to fix the antenna? Or they just owned up to it….

    for a marketing blog that needs to be censored, check out

    http://marketmpb.blogspot.com

    matt

  • lrd

    Hey just happy see to that the people aren’t listening to all the anti-Apple stuff all the competitors are paying the media them to dish out. The iPhone 4 is no different than any other smartphone when it comes down to signal strength & reception or drop calls.

  • drphysx

    It’s simple, testers around the world have proven that no other phone suffers from similar issues and Apple pulled the videos, because people would realize they were faked and Apple was lying.

    Look up the tests from PA Consulting, German Stiftung Warentest or Anandtech.

    It’s a fact that the iPhone 4 drops several times more reception than other phones when held naturally, whereas other phones need to be gripped tightly to drop amy reception at all.

    Apple lied and they either got contacted from competitors or they realized after those scientific tests, more and more people would know they lied and thus they pulled the videos.

    Better for them, cause if there is a law anywhere that allows suing them for faking those videos, they’re in trouble.

  • http://nikolay.com Nikolay Kolev

    @Hamranhansenhansen: It obvious how you can replicate it on iPhone 4, but I guess living in denial is what Apple fanboys assume as their lifestyle.

  • Chanson de Roland

    I saw the PA Consulting (PA) study yesterday and decided to look a little further into it. PA is a general consulting service for hire with no expertise in either antenna design, electrical engineering, or the science of electromagnetism. What it offered yesterday isn’t any more scientific or definitive than what is seen on YouTube. PA does not provide us with its detailed testing protocols, including, inter alia, its experimental design and its raw data.

    Nor does it provide the CVs for the persons who designed, conducted, and initially published the results and conclusions of its testing, which is a big no-no in science and which means no one can replicate its results or judge the competence of its testers. It also means that PA hasn’t put forward the customary kind of information that can be used to hold it to account both in court, among scientists, and in the court of public opinion. So PA’s results are worthless as a test of whether the iPhone 4 has a problem with its reception.

    The authorities that I cited, Telstra, and the authorities that I cite within all have technical expertise in antenna design and in the field of testing antenna performance, except for the work by foreign newspapers, which were lay investigations. One of the experts that I cite, infra, Spencer Webb, is an MIT trained electrical engineer, has eleven patents, has published extensively in the field, and has been a contractor for the U.S. government agencies. I’ doubt that PA can produce either the experimental protocol or the CVs to match the citations, infra.

    So let’s begin by providing expertly done testing by experts. Spencer Webb found that the iPhone 4 has at least on average better reception than the iPhone 3G, a phone that has a conventional antenna design and which we agree has no reception problems, under all conditions of grip, including the so called death grip. See http://www.antennasys.com/antennasys-blog/2010/7/14/iphone-4-meets-the-gripofdeathinator.html. I cited Telstra, supra, which after extensive testing by its engineers at its testing facility and in the field concluded not only that the iPhone 4 had no problem with reception without a case but that when paired with a case, it is one of the few phones that qualifies for its Blue Tick certification, which means that it can function in rural and regional of such low signal strength where other smartphones, including prior iPhones, can’t function. See http://www.itwire.com/your-it-news/mobility/40789-cool-telstra-gives-iphone-4-the-blue-tick-with-case. And Anandtech, which was among the first to report that the iPhone 4, like all other smartphones suffer from attenuation of reception, had this to say about its field testing of the iPhone 4:

    “The Antenna is Improved

    From my day of testing, I’ve determined that the iPhone 4 performs much better than the 3GS in situations where signal is very low, at -113 dBm (1 bar). Previously, dropping this low all but guaranteed that calls would drop, fail to be placed, and data would no longer be transacted at all. I can honestly say that I’ve never held onto so many calls and data simultaneously on 1 bar at -113 dBm as I have with the iPhone 4, so it’s readily apparent that the new baseband hardware is much more sensitive compared to what was in the 3GS. The difference is that reception is massively better on the iPhone 4 in actual use.
    With my bumper case on, I made it further into dead zones than ever before, and into marginal areas that would always drop calls without any problems at all. It’s amazing really to experience the difference in sensitivity the iPhone 4 brings compared to the 3GS, and issues from holding the phone aside, reception is absolutely definitely improved. I felt like I was going places no iPhone had ever gone before. There’s no doubt in my mind this iPhone gets the best cellular reception yet, even though measured signal is lower than the 3GS.” http://www.anandtech.com/show/3794/the-iphone-4-review/2.

    And finally two lay investigations by foreign papers that are leading news papers in their home countries. AppleInsider translates a report from Norway’s largest newspaper, Verdens Gang, which simultaneously tested the iPhone 4, Nokia’s E71, and the HTC Wildfire in an area of Norway with very low signal strength. It found that the iPhone 4 performed no better or worse than the competing smartphones for completing voice calls, without a case and regardless of grip. However, when it came to data, the iPhone 4 was able to get and hold a data lock and download a webpage, when the competing phones couldn’t. See http://www.appleinsider.com/articles/10/07/29/norways_largest_paper_iphone_4_antennagate_is_a_us_problem.html. And prior to the launch of the iPhone 4, Australia’s Daily Telegraph tested the iPhone 4 for reception issues and found none. “I’ve been using the iPhone 4 for nearly a week to make calls, send and receive emails and surf the web from various places around the city and suburbs. Is the antenna an issue? No it’s not. Have I dropped calls? No, I have not. Have I noticed an impact on the device’s performance? No . . . I have tested the Australian version of the iPhone 4, without a case, with micro-sims supplied by Telstra, Optus, Vodafone and 3 in various parts of Sydney in varying signal strengths. I tried the “death grip” on the bottom left while making test calls in areas I knew to have weaker reception and the times I did manage to reduce the signal bars but my calls were still not affected.” http://www.dailytelegraph.com.au/news/iphone-4-the-verdict/story-e6freuy9-1225898632579.

    All of these studies refute PA’s utterly worthless conclusion that the iPhone 4 has any problem with reception, much less one that is worse than other smartphones when their respective sensitive spots are touched.

  • fjpoblam

    As a reasoned defense of an inferior product, “take it back” is an epic fail, used far too often. If you can’t handle product criticism and rebuff it with logic, then shut your ears. If all you can say is “take it back” or STFU, then STFU yourself.

  • Alec

    iPhone is hey and no longer selling like it was because of apples shitty cust serv phuc you apple and your minion mg “I dream of bjing Steve jobs” seigler

  • Chris

    Look, the 3GS drops about 1 call out of 100. The iPhone 4 drops an additional call per 100. Yes, that’s only 2 calls per 100, but it’s 100% increase in dropped calls!! — That’s AT&T & Apple’s data, not mine or some biased tech blog’s.

    For what it’s worth, I use an iPhone 3G and enjoy it. I don’t care if people buy the iPhone 4. In fact, I hope it works well for them if they do.

    My comment spoke to the fact that it has *never* been Apple’s M.O. to defend a products against competitors based on inherent shortcomings (perceived or otherwise) of all of them. NEVER.

  • Chanson de Roland

    I would have liked to reply, but apparently TechCrunch won’t permit me to post my reply. TechCrunch hasn’t provided me with any reason for refusing to let me reply. My reply, as far as I can determine, does not violate any rules, but, as I said, supra, TechCrunch hasn’t said why it won’t let me post my reply.

  • Chanson de Roland

    Excuse my impatience, for it seems that my reply is now posted.

  • Canizorro

    GEES. What does it take to get this writer to admit that the problem with the iphone 4 is NOT attenuation. The problem is the detuning of the antenna. A problem that none of the other smartphones have. They are just using this actual attenuation phenomenon that can’t be fixed as a cover. DETUNING! not attenuation.

  • Canizorro

    Hmm sorry, didn’t mean to have it go in as a reply to someone.

  • Chanson de Roland

    Now, my reply seems to be gone again.

  • ken1w

    Hilarious comments by the “fandroids.” Apple obviously removed the videos because no one is talking about “antennagate” anymore. As it was previously, most of the “whining noises” were coming from the media, lawyers, one politician, and Apple’s iPhone 4 competition (and their fanboys), who all had their own motivations to be Apple detractors. They all had a mighty “antenna fetish” for three weeks.

    Most actual iPhone 4 customers were NOT complaining, as evidenced by the trivial percentage of related calls to Apple’s tech support and the more than three times better (lower) return rate at ATT, compared to the previous iPhone model. Further evidence is the lack of “whining noises” from the Canadian and Australian releases (the tech media is apparently less melodramatic and more factual in the rest of the world).

    And Apple continues to sell every iPhone 4 as soon as it is produced, with a waiting list to get one everywhere. Can’t sell something faster than the production capacity, so this “controversy has done zero damage to Apple. In fact, it probably helped in the long run, because iPhone 4′s launch got more publicity. And once the perception is that there really is no reception issue, the NEW perception is that iPhone 4 is the best smart phone ever.

    Those videos were there to make the media sensationalists shut up. It worked, or maybe they just got bored, or they realized they looked pretty stupid as more and more iPhone 4s popped up around them, including in their own ranks (and no actual iPhone 4 owners were complaining about reception). Now that the media has mostly shut up, the videos have served their purpose, and they can go away. Pretty simple.

    Oh, but not until the media can wring one last bit of juice from “antennagate” by speculating why Apple removed the videos… How pathetic is that…?

  • mvolta

    They should really tighten up then.
    ps: it’s lose.

  • Emile

    Interesting, factual stuff here. Especially the bit about the better SNR: http://www.anandtech.com/show/3794/the-iphone-4-review/2

  • siegfried & roy

    Hypes come and go

  • http://geomark.wordpress.com/ geomark

    Making bank on bumpers. A boat load of cutsy bumper knockoffs are showing up now. Keep the bugs coming Steve, this big fat affiliate marketer is lovin’ it.

  • Marc

    I would GUESS (and I put guess in all caps because I have no evidence to back up what I’m about to say) that they knew full well that under certain circumstances a user could cause significant loss of signal by holding the phone a certain way.

    I would continue to GUESS they did a cost benefit analysis and decided that they could get away with putting the product out in the state in which it existed.

  • http://www.freewebsitevalue.com/d/www.apple.com Alen Marty

    They probably were hit with a law suit or something?

    Or may be they just realized they can’t push it to AT&T with antenna issue reported on other carriers as well?

  • Chanson de Roland

    How are Cnet, TechCrunch, Computerworld, and Consumer Reports ever going to be able to climb down from their hyped and incompetent reporting on the mythical problem with the iPhone 4′s reception?

  • Mark

    And if you close your eyes the monsters won’t get you, Hammy!

    Steve loves people like you with your stupid, unquestioning obedience.

  • Mark

    Thanks. Unlike Chanson de Roland’s long strands of vacuous bullshit this actually explains what the problem is.

    In other words, all phone suffer from attenuation, hardly any of them have it to same degree the iPhone 4 has and none of them have a fundamental design flaw that allows you to change the aerial length, thus killing the signal completely.

    Which is not to say that it isn’t a good phone and this issue has been blown out of proportion because it has (fundamentally a case or a small but of tape makes the issue go away) but if you’re going to promote a product as perfect and magical and it turns out not be there will always be a backlash.

    Fortunately for Apple there will always be apologists too.

  • Mark

    I don’t know what the world is saying – actually I do (it’s a lemon but some us are a bit thick and are going to buy it anyway) – but I know you’re flat out fucking insane, xenobia.

  • Bob

    who cares about iOS, android is the future. A billion phones will run with android in 2012. Apple can keep collecting profits and you fanbois can keep reporting it in the hopes the high-priest Steve jobs will give a few million of all those megabucks to you, whereas Google will collect profits and give users a lot of fantastic free services and help democratize and reduce smartphone prices

  • Mark

    Hammy,

    What’s amazing is that as soon as someone points out a fact (like the aerial on the iPhone 4 being a weakness) some idiot will start going on about profits, etc.

    They sell well and people will forgive the flaw. We get it, but don’t confuse that forgiveness with nothing being wrong in the first place. Next quarter’s results will be interesting although I do expect them to be up.

    Next week’s irrelevant comparison: Boeing 747′s aren’t good because lime jelly takes longer to set than strawberry.

  • Moe

    That press conference/antenna demonstration where apple throw other cell phone makers into the mess was a bad idea. It was rushed and it backfire, just made the PR problem bigger. Apple didn’t have to do that… They were doing the right thing: offering free bumpers (until they stop it only to start doing it again after the antenna conference)

  • Jo Dean

    Hmmm, I am guessing the threat of a lawsuit had somethign to do with that LOL

    Lou
    http://www.real-privacy.at.tc

  • David B.

    Shit, the number ass hats on this site is legion. It’s no wonder I don’t hang out here.

  • anon

    tl;dr

  • trrll

    I’ve tried on several iPhones to replicate the signal loss I’ve seen in videos, but I have been unable to do get it to happen holding the phone in any normal way, including in my left hand with the pad of my thumb directly against the “antenna gap.” I do get some signal loss with that grip, but no more than I see with my iPhone 3gs. The only way I’ve been able to get a severe signal loss on the iPhone4 is to clutch it or jam my thumb against the gap so hard that it hurts. I’m looking forward to buying one as soon as my contract lets me.

    I imagine that Apple looked at their sales and return statistics and decided that the videos were unnecessary.

  • Rob

    This is the typical apple and steve job’s M.O.. They allow an idea to be put out there (some times that nut job’s says it himself sometimes he disseminates it through his rabid network of fanboys. Then apple subtlety (read not telling anyone) takes it back or never bothers to correct the fanboys but the idea is out there. If apple gets taken to task on it they can always say (we never officially said that or well we retracted that or we took that down. The idea however is out in the wild and the fanboys shout it with more and more fervor if you try to correct them.
    Good examples of this include apple invented multi touch, macs dont crash, macs work right out of the box, all of apples competitors suffer from the same signal attenuation as the iphone 4.

    In the case of the iphone 4 I am willing to bet that independent testing would prove apples video as either exaggeration (read yes they may drop signal but not as much listed and certainly dont drop calls) or out and out lies.

    Let me draw attention to the fact that these videos also show bars dropping but not calls dropping where as multiple videos from different sources shoe the iphone 4 dropping calls in the death grip.

    Wake up apple fanatics, your devices are not better just more expensive, and you arent smarter (t best you’ve been hoodwinked at worst you are elitest snobs)

  • Eric Sorensen

    I can’t even come close to duplicating Apple’s Droid X test on my X. If I use both hands and cover the top and bottom, I sometimes go from 3 bars to 2, but most of the time I don’t lose any bars. I think their test is bunk, and THAT is why they pulled the video. Do people believe everything Jobs says? Blu-ray is a bag of hurt. Flash is buggy and slow. Ipad is magical. The list goes on.

  • http://www.promana.net Zach

    I think this whole debacle has help me understand WHY I DON’T LIKE Apple – their ego. They make fantastic products (usually), but they are ridiculously expensive and offer little over the competition (and in many cases far less). The fact that they can charge such a premium price for those products whoever, reveals only that they are amazing marketers.

    As I watched the press conference on the subject I was floored. First, it took a VERY longtime to acknowledge the problem and then they completely target the competition as having similar problems? Even if it was true, it is COMPLETELY BESIDES THE POINT and childish. As a small business owner, if a customer had a problem with our service I would never point across the street at a competitor and say – “that guy does the same thing, hurting our customers is just an industry practice.” I exaggerate a bit, and it may be a bit more technical, but the principal remains the same. Now, dropping any specific mention of a competitor that from the conference or from their response and everything would be good to go.

  • Burns

    I can tell you as far as the Toronto Star article was written by a HUGE apple supporting author. The whole thing read like a hand job for Steve. The articles are all cute but when you hold the product in your hand and the failure happens as promised its hard to read the bullshit in these articles.

  • Chanson de Roland

    And yet the returns of the iPhone 4 for any reason are no more than 1.7%, which is less than a third of the returns for the iPhone 3GS, and the complaints about the iPhone 4′s reception are less than a fraction of 1% at 0.55%.

    If the iPhone 4 had a defect that made it unusable as phone, the complaints and returns could not possible be so low, much lower in fact than is true for smartphones that we acknowledge have no problem with reception. And of course, we’ve the evidence of the iPhone 4 flying off the shelves, which wouldn’t be true, if customers were saying to their friends and neighbors that the iPhone 4 is a piece of crap.

    Face it: The attempt to smear the iPhone 4 has been and is being exposed.

  • Chanson de Roland

    After thinking about it, I suppose that their argument will be that their incompetent reporting on the phantom issue of the iPhone 4′s defective reception was a common, industry-wide problem that afflicted most tech news organization and that arose from common problems of ignorance, bias, and bad reporting, which none of them have been able to solve.

  • Mike

    Why do you defend Apple so much? Over 18 posts defending Apple? Why? Do you work for them? Why would you car so much?

  • Chanson de Roland

    I don’t work for Apple, though I do have some stock in Apple. What motivates me is that I can’t stand malicious attempts to attack anyone’s good work and particularly Apple’s products, because I think that it is one the best run companies in world, that produces some the finest products and services, and does it for the most part without corrupting the political system with undue influence from corporate money, and, thus, Apple serves as an example for the rest of corporate America and corporations worldwide.

    I also hate bad reporting. And the reporting from the tech press on the iPhone 4′s alleged antenna defect has been among the worst, a episode that will live in infamy for so many in the U.S. press.

    And even more than bad reporting, I hate defaming anyone. While I am largely in sympathy with the greater protection from defamation suits that the U.S. Supreme Court has granted to the press, that higher standard for proving liability permits too many in the press to defame with impunity. That special privilege is one that confers a special responsibility on the press to be accurate, unbiased, and fair in its reporting. Without that greater responsibility, the press descends into nothing more than a bunch of sandal sheets, rather than sources of good information, protectors of our democracy, and on the press’ best day, a source of wisdom.

    The iPhone 4 mythical reception episode has been an abrogation of the press’ special responsibility, so I am vehement in my response. My hope, however, is that the press generally and the tech press in particular will learn the right lessons and in the future do competent, honest, and fair reporting, especially on scientifically complex issues, such as antenna reception.

  • Chanson de Roland

    Bullshit must be in fashion, because the international press is refuting everything that drphysx has said here as utterly false, and ordinary consumers are voting on the controversy with the wallets as the iPhone 4 flies off the shelves, and as its rates of complaint about reception and returns of the iPhone 4 are at historically low levels for Apple and the industry as whole.

    So let me, along with the other millions of iPhone 4 users, go enjoy my iPhone 4.

  • J

    I’ll post a video for ya… a video of all the iPhone (3 or 4) guys in the office dropping calls around ten times a day. Of course, you don’t see many around anymore ever since the CEO stated last month that the company still pays for employee cell phone plans, as long as they don’t use AT&T. They got tired of paying for employee plans and they couldn’t receive or send calls while out in the field (or in the office!).

  • Mike

    So why does the bumper solve the “problem”?

  • Mike

    “It’s very hard to escape the conclusion that there is a problem,” Jobs said

    Why does the bumper solve the problem on the IPhone 4? Why doesn’t a bumper solve the problem on the other phones Apple supposedly showed that had the same problem? What is the difference?

  • http://www.travestibestmodel.com travesti

    Video is awful. Ooyala? Can’t you just use Youtube

  • Chanson de Roland

    The Bumper does not solve any problem with reception, because there is no problem to solve, but, as I explained in my posts, supra, and as Telstra and other have shown in their respective tests (see my prior posts and the authorities cited therein), the Bumper simply has the effect of enhancing the iPhone 4′s reception so that its reception is better than its predecessor and better than most other smartphones. Also see http://www.pcmag.com/article2/0,2817,2367211,00.asp.

  • peter

    Do you mean you should not write or critisize a very very expensive and defect product just because you are an iPhone fan? Or what?
    At least I am not brainwshed by the brand, but by my own expeprience, testing and use of smartphones…
    I did use Nokia Communicators and Smartphones for over 10 years, but their quality went down and N-series broke easily down…they were too pricy for the quality, and unreliable…I switched to Amoled Samsung i8910 and now Android S Galaxy 9000, but I do have Apple 3 G S32. However, the Samsing Android Galaxy beats Apple anytime…I know it, I use them on a daily basis.!
    So tell the whole world that Stve Jobs makes an expensive and defect 4G because that is the truth!

  • peter

    It is clear. Do not beat around the bush. Apple 4G has an antennaproblem and is a extremly pricy and industrially a defect phone…but iPhone 3G is OK, although it is in comparison with my Samsung Galaxy S 9000 just a pale, slow and batterypoor thing – for the same price. I have both iPhone 3 GS32 and Samsung Galaxy S 9000, and Samsung is in every aspect clearly better and even the price is less – it is the economy, stupid, and the Android and Amoled technique which iPhone is so far away from…so why praise a Apple brand for nothing, when you have something better in your hand!

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