Jeff Bezos Discusses The Future Of The Kindle With Charlie Rose (Videos)
Jason Kincaid
Jul 29, 2010

Last night, Amazon unveiled the latest edition of the Kindle, which sports a better screen, slimmer profile, and — most important — a relatively affordable $139 pricetag for a Wifi only version (the 3G version still goes for $189). To mark the occasion, Amazon CEO Jeff Bezos made an appearance on the Charlie Rose show, where he discussed the future of the E-book, and why there’s plenty of room for the Kindle in a world where tablet PCs like the iPad are on the rise. You can watch the full episode right here, and the show has graciously provided us with the clips and transcripts below.

The overarching theme of the conversation is that Bezos wants the Kindle to remain a device that’s dedicated to reading, especially long-form reading. Bezos explains that with the Kindle, Amazon isn’t looking to “create an experience” —  they want the author to create the experience. This, he believes, makes the Kindle a differentiated device from the iPad and slew of tablets that will be hitting the market by the end of the year. Because unlike other devices, he says, the Kindle’s lack of glare and other design choices help it disappear from the reader’s mind as they get wrapped up in a new book:

“I would say something though like we’re trying to get out of the way.  We’re not trying to create an experience.  We want the author to create the experience.  You know, if you’re going to read Nabokov or Hemmingway or we want us creating the experience for.  That’s not our job.  Our job is to provide the convenience.  That you can get books in 60 seconds, that you can carry your whole library with you so that you don’t get hand strain, so the device doesn’t get hot in your hands, so that it doesn’t cause eye strain, so that the battery life lasts a month, so you never get battery anxiety..

Now people say why don’t you add a touch screen?  Well, the reason we don’t want a touch screen is if we’re going down that decision path, we say, okay, a touch screen and the current technology for touch screens — it’s called capacitive touch — it’s a layer that goes on top of that display.
 It adds glare.  The first thing that you do when you add a touch display is that you add a little extra layer of glass or plastic and a little bit of glare.  So it’s very easy from an engineering point of view to add a touch screen but it’s not the right thing if you’re making no compromises and that’s our point of view on this.  We want a device that’s for uncompromised reading and guess what?  Our approach is working.”

Bezos claims that Amazon is excited about the iPad and other tablet computers, because they have robust web browsers and lead people to shop on Amazon.com more (Google’s Eric Schmidt has given similar responses when asked about Apple’s products).  Bezos also gives some insight as to why Amazon is so secretive about how many Kindle devices it’s sold, explaining that it would help competitors:

I’ll tell you why we are.  We are secretive about the number because we think it’s competitively useful.  There are other people who, if they’re going to start planning their manufacturing lines and their supply chains, it’s a helpful data point for them to know how many of these we’re selling.  When we just say millions, that’s not a good data point for them.

At one point in the interview, shown in the clip below, Rose asks Bezos to describe his reaction to the iPhone 4′s so-called Antennagate. Bezos initially attempts to swerve around the question, but Rose finally gets him to admit that he “found it a little surprising…. I think it could have been found in testing.” Bezos goes on to say that he doesn’t  believe it will harm Apple in the long term.

So is Bezos just spouting spin, or is the Kindle really going to be able to hold its own against the iPad and other tablets?  My hunch — and I know this will rub some technophiles the wrong way — is that Bezos is spot on. In my experience, reading on the Kindle beats the iPad hands down. This isn’t to say that reading on the iPad is unenjoyable (I do it on the bus all the time) but I find it harder to really get lost in a book for a few hours at a time when I’m using my iPad. I’ve previously written about the new types of interactive, hybrid media the iPad and its ilk are poised to deliver.  But there’s still plenty of room for good, old-fashioned novels, which the Kindle excels at (though I still prefer the real thing).

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  • jon

    Jeff Bezos is awesome – I can’t stand reading physical books anymore after having been introduced to Kindle books and being able to read on the iPhone app anywhere. I think he’s the only business leader today who has been challenged by Steve Jobs and survived.

    btw why is the TechCrunchTV logo on these vids? Is Charlie Rose working for TechCrunch now?

  • RobertF

    Jeff is right. I’m an fervent Mac “fanboi” and the day the iPod was announced, I emailed my wife and said, “Honey, you hear that clunking sound? That’s thousands of Kindles being thrown in the trash.” I had already seen a Kindle and it had struck me as very clunky and inelegant, the polar opposite of an Apple device. But after holding an iPod, I changed my mind. It was too heavy to hold for reading, it was too hot, and the screen glare was disconcerting. I now own a Kindle and I like it a lot. It’s very light, cool to the touch, and there’s no glare which means I can read it indoors at out. And I love the convenience. It was great to fly to the east coast last month and have a half dozen books and magazines on my Kindle to keep me occupied. I hope books stick around forever but convenience is a big selling point for the Kindle.

    I do, however, think the Kindle interface needs some work. In particular, the table of contents for newspapers needs a third level with the titles of the articles in each section. It’s annoying to have to cycle through each article to find the ones I want to read.

  • http://leafmedium.com Will Tran

    doomed. its like watching the black and white tv all over again.

  • http://www.bandb.blogspot.com/ Richard Taylor

    Interesting post. The Kindle does not really challenge tablets. It is a niche device for reading books and not even every book. It is only good for the kind of page-turner book where you start of on page 1 and read sequentially through to the last page. There are many books that are not like this.

    OTOH, at the $139 price point is is a cheap enough to be bought by everybody who reads several paperback novels a year. I agree that it will continue to be successful with its audience.

  • Dee

    agreed. I want a convergence device, not more fragmentation.

  • Patrick

    Ok so I believe Bezos is right on the money. I don’t even read books and now I want a freaking Kindle. And I’m serious I’d love to have one because it’s now an affordable gadget.

    I think there are more than enough hardcore reader people out there to keep Kindle alive and growing for many years as long as Bezos continues to create the best e-reader available.

  • Tony Breckner

    I just received a Kindle DX as a gift yesterday. While it does have a web browser on it, it’s really substandard and I do wish I had a single device that could do everything I wanted. On the other hand, perhaps it’s a good thing that it doesn’t allow you to do everything on it, because it does allow you to focus on what you are reading (I imagine if I had an iPad, the mail box would ping me every 5 minutes and I wouldn’t be able to get any reading done).

    The screen really does look printed and the purported 2 week battery life is a big plus.

    I really would love to have a single device that can do everything though. Maybe have a mode which switches from ePaper to backlit LCD.

    On the minus side, it DOES look and feel a little clunky and the store on the device could do a little more on the recommendation side (i.e. it should make recommendations on books I just looked at as opposed to just books I have purchased). There still isn’t that book store browsing experience where you find something interesting to read by accident.

  • Michael Arrington

    Great interview.

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    Just have a look

  • http://www.helpalocalbusiness.com/ HelpALocalBusiness

    Great interview here! If people would be like me, Kindle would be a total fiasco. I ALWAYS prefer to read books, real paper book! This feeling can’t be beaten by any device…

  • Alejandro Bonilla

    Can you ask him, Why did he release a new DX without WiFi and the cheaper versions with WiFi?
    HUH!?

  • John Bankston

    Convergence at the cost of a compromised reading experience? No thank you.

  • http://www.readwritehack.com Evan Jacobs

    Is there a more well-spoken CEO that Bezos? Seriously. Not just in tech but in any field.

  • Lea Bowie

    I adore my Kindle 2 (had it since it was released in early March last year) and can’t wait for the new, lighter, sharper one in August! I am a bibliophile and as a woman of a certain age, I have justified having bought enough books in my life up to now, to reward myself the pleasure of now carrying any book I want to read (and at the same time) comfortably in my handbag without getting tendinitis in my shoulder. I’ve already pre-ordered the latest Kindle and can’t wait for August 27th!!

  • http://www.krishnasunuwar.com.np Krish

    Hate that this TechCrunch TV video streams content from the server while replaying.. why it can’t be like one in YouTube

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