Reddit Asks Users For Money To Hire People Because “Revenue Isn’t Great”
Robin Wauters
Jul 10, 2010

In a slightly odd blog post published Friday night, Condé Nast-owned news recommendation service reddit calls for help.

The company would love to hire engineers to complement the current technical team, which has been struggling with site sluggishness and outages lately and would also like to add some new features to reddit at some point.

However, they write, although the company is owned by a mega media corp with billions of dollars in revenue, there’s isn’t any budget to hire people and add more resources.

Its own revenues are too weak, they add, in a – refreshingly – brutally honest way.

But here’s the thing: corporations aren’t run like charities. They keep separate budgets for each business line, and usually allocate resources proportionate to revenue. And reddit’s revenue isn’t great.

According to the company, reddit traffic has now grown to roughly 280 million pageviews per month, and a team of merely four engineers to sustain the site and add new features is simply not cutting it any longer.

So the team turns to what is arguably its most powerful asset: its very own user base.

Reddit is hoping that its users and fans will donate the money needed to hire more people and buy more servers, so they don’t have to revert to other tactics like intrusive and obnoxious advertising. But rather than call it what it is – donations – the company is asking people to subscribe to reddit gold and pay as much as they want for it.

What does one get for subscribing to reddit? Nothing yet, apart from the team’s “undying gratitude and an optional trophy on your userpage”, but should the program become successful enough, reddit hopes to give subscribers better incentives in the coming months.

Evidently, there’s a lot of debate on reddit about the program, the blog post, and a ton of other topics. To join the conversation or learn how the community is responding to the pledge drive, go here and check out the comments (2837 at the time of publication).

Or tell us what you think of all this hereunder, of course.

Advertisement
Advertisement
  • http://intensedebate.com/profiles/citricsquid citricsquid

    > Reddit is hoping that its users and fans will donate the money needed to hire more people and buy more servers, so they don’t have to revert to other tactics like intrusive and obnoxious advertising. But rather than call it what it is – donations – the company is asking people to subscribe to reddit gold and pay as much as they want for it.

    reddit would never revert to such adverts.

  • http://twitter.com/manugill1995 @manugill1995

    i don't find anything wrong with it. they are just trying to get some help from the people who love them!

  • http://www.facebook.com/profile.php?id=1285459847 Chris Harris

    Didn't Blogger.com did something similar to that and eventually got taken over for a lot of $$cash$$? Nothing wrong asking for money from those who use the service. Better than adding ads imo where the users don't have any say in it.

  • http://www.ponderon.me Jimcale

    not a bad move. Reddit users are passionate about the site and may eventually subscribe to the program.

  • http://www.baseestate.com Craig

    If they have 280 million page views a month and can't support more than 4 guys then I think they may as well shut up shop as they obviously don't have a worthwhile product.

  • http://intensedebate.com/profiles/citricsquid citricsquid

    They have a choice. They can run adverts like they do: a single box at the side and treat users well, or they can cover the site in adverts (like digg), treat users like shit and make lots of money.

    they choose to treat users well.

  • Youngluck

    Idiot, u need to be punched in the face by A midget. Did u not read the part that said they don’t want to resort to obtructive ads? Redditors love them for that, and have responded accordingly. Thier worthwhile product is the community. Last time I checked there were 1100 people that had “donated”… Mostly $20 but some upwards of 5k.

  • MArk Stewart

    There is nothing wrong reddit doing it like what the other guys are saying. I guess it all depends on the viewing public if they'll opt to this. if i am a businessman who wants to gain more, I too would think of any strategy too for my thriving business.

  • http://careerpakistan.blogspot.com/ Post resume online

    I can't understand why these people can't monetize such a huge traffic. Better to have their own business model than to ask for donations.

  • Dave

    This is laughable, they want people to donate when they are poor but if the money was rolling you can be damn sure their parent company would be interested. Sorry but this is not some 'lone ranger' operation there is a parent company that has made a business decision to not put further funds into the site.

    Imo they should be looking to find a new owner

  • http://woodmarvels.com Jon

    You forgot the happy medium… I'd see it going well if in return for "donations" they offered shares in the company as well. Let's face it, if you are giving money to a private company, the least you can ask for is a portion of ownership in return for, what really is, an investment.

    Jon @ WoodMarvels.com

  • will

    totally ridiculous, they are owned by a billion dollar company. dont ask the users to donate.

  • http://www.facebook.com/patrickallmond Patrick Allmond

    I can't find it right now but I had a blog post about this awhile back on allaboutfocus.com title "Free is cool, but free dies". Get used to this reddit situation. Businesses/individuals are putting up free, cool sites and all of us are getting used to get all of these content and features for free. The reality is that that is not supportable forever. If it is takes time and effort it needs to be paid for and funded somehow. If it was someone line MS or Google that have amazing profit centers elsewhere they could afford to piss away tons of money for the reddit brand. But Conde Naste obviously does not have that kind of spare change lying around.

    Same thing is happening with twitter. Did you know they have taken at least $70M in VC funding? How are they making money ? They are not profitable but it is coming. You will start seeing ads and you will start seeing paid features. Get ready for it.

    This does suck but they should have been looking for a way to make money from day one. You cannot eat off of free.

  • Steve-o

    As a reddit user for a few years now, after I quit digg, I'm happy to support a site I enjoy with my own funds.. says something about the community and the type of folks who enjoy reddit

  • http://www.baseestate.com Craig

    In other words, do they want to make money or not. If not, continue as current and close down in a couple of years. If so, plaster the place with ads, make some quick cash and probably still close down in a couple of years. I know which one I would choose.

  • http://www.baseestate.com Craig

    You are right. At least twitter is starting to have a go at making money. Reddit seems to not want to because it would upset their sensitive users.

  • jebbdykstra99

    What a perfect example of Conde Nast NOT having a clue about what they have. 280+ page views a month – and they can't think of a creative way of monetizing Reddit. Spin it off. Sell it like ebay did with StumbleUpon. Conde Nast sounds pathetic and dumb by asking for donations, especially for this type of asset.

  • Sam

    This is a perfect example of why people like DHH says that mergers and acquisitions are bad for everybody but the founders and investors. The founders skipped out with a small lump of cash early on and Reddit has been basically hamstrung by an incompetent parent company that has no interest in growing them properly.

    Anyways, you missed the most interesting development in the comments section: somebody seriously wants to buy Reddit. I think that's the best hope for Reddit's future; they need some investment in order to hire more engineers to add features and some marketing-minded people to come up with revenue streams.

  • Crazy fool

    So the neo-socialists are finally figuring out that the world requires performance before pay. What is their answer? Beg from their users. Sad, but typical.

    Take an ECON 101 class, then build a website. I don't care if they go out of business if they refuse to learn what it takes to be responsive to real, paying customers.

    First they lived on daddy's trust money via angel investors, then on the corporate version of trust money, and once both those sources ran day they decided they should hire some people and produce a website that actually stays up for five minutes and provides real benefit to people. So what do they do? Do they ask themselves, how can we truly serve people and offer a great product for a fair price? No. They take the route of a socialist and ask people to give "each according to their means."

    Only thing left next is for them to demand a government bailout, then create a tax on users.

    Pathetic.

  • http://intensedebate.com/profiles/znmeb znmeb

    Reddit is utterly useless to me. A web site has two classes of users – seekers and sellers. If I put on my seller hat, Reddit doesn't bring me enough traffic to justify the ergs I expend to post there. If I put on my seeker hat, I find everything I need elsewhere – Google, Bing and Twitter. So – useless. ;-)

  • Jason

    How much did Conde Nast pay for reddit?

  • Drew Freyman

    First and foremost this is proof positive that Condé Nast does not understand reddit and does not want to financially enable its success. Second this implies the reddit team chose the wrong buyer. Finally, one must ask the question, at what point will Conde Nast begin to support the business, because without it the company will continue to run into the same road block in the future. If the answer is indeterminate, then there does not seem to be any sense in sending donations now–they will not position reddit for any long term success because they don’t do anymore than get it past the current crisis, not push it toward the real solution: forcing Conde Nast to step up to the plate or get out of the way.

  • Guest

    One hundred billion dollars!

  • http://twitter.com/alain94040 @alain94040

    1. You can't simply give shares of your startup away to the general public (unless you use something like http://fairsoftware.net, which I co-invented)

    2. They are not independent anymore. As the article notes, they are owned by a much larger corporation, so they don't even have startup stock to give away.

    So in principle I agree with your idea. In practice, for reddit it's too late. They already got acquired a long time ago. The lack of investment from the buyer is shocking though!

  • Bubu

    In the vicinity of $10 million.

  • Matt Levine

    "corporations aren’t run like charities."

    um..it seems that's exactly how it's being run.

  • http://twitter.com/SocialMedia411 @SocialMedia411

    It's called subscriptions – they should look it to this radical concept. People who really like your product/service pay for that product/service.

  • http://www.facebook.com/profile.php?id=1186297413 Anand Srinivasan

    Wonder why this post got so many negative diggs..Craig makes such a valid point. 280 million pageviews is a treasure trove. It's not about putting ads alone..If you have so many users coming to you, there are so many ways to monetize without screwing up the interface with ads. They just need one chat with loyal redditers on ways to make money..

  • The Meerkat

    Do you care to finish that thought? How is Condé Nast being charitable to them? Their advertising revenue is good enough to pay for most of their bandwidth, if not all of it. They're simply not turning enough of a profit to hire more employees.

  • fuzzmello

    boy, craig, do you ever not get it.

  • WJW

    That's because you're a cunt.

  • http://www.facebook.com/Chris.Knutson Chris Knutson

    Slight correction to the article.

    "What does one get for subscribing to reddit? Nothing yet, apart from the team’s “undying gratitude and an optional trophy on your userpage”

    This isn't exactly accurate.

    Subscribers, who pay any amount they want to, get access to a subscriber lounge along with some other potential perks. For example the People in the Reddit Gold Lounge were given an opportunity to beta test some a new Reddit feature last night.

    Granted this isn't anything spectacular. However, access to the lounge and beta is a lot more then "nothing".

  • Jonathan

    Free only works when you can keep the costs strictly controlled and are willing to use enough advertising (ask Plenty of Fish about that). With 280 million pageviews per month they should be generating $3 to $5 million in ad revenue with barely any advertising.

    I'd love to see their balance sheet and revenue numbers. What you'd find is Conde Nast is sucking money out of Reddit, leaving them to scrounge for cash to improve the service. That top 15%+ of cash flow per month that was available for operational growth, is now going to the parent company.

  • http://www.facebook.com/canella Patrick J. Canella

    Reddit can't shut down, if it does then Digg users wouldn't know where to find their content.

  • mark

    I've been a Redditor for 3 years. There's no other place like it. I was happy to donate.

  • jake

    Wow a lot of people are commenting about how supposedly stupid the Reddit team is for not plastering the site with ads.

    What Reddit has that a lot of other sites doesn't is really, really intense customer loyalty. However, if ads became intrusive or there are too many redditors will just migrate to a clone– you have to keep in mind that Reddit is open-source and if the community doesn't like what the admin team is doing setting up a new one under new ownership is very easy.

    Part of the reason that so many people flock to that website is because they're treated well by the admin team. We get good explnations of what happened when when the site is down for a few days. The advertising is easy and self-serve, but also confined to either an image box on the right side, or a sponsored post that appears on the front page. When new features are being proposed, the community puts in lots of feedback and the most up-voted comments are probably implemented.

    I was in the thread discussing the Reddit-gold idea and a lot of users put in their idea for what bonuses they would get if they subscribed, and the admins said "We'll see how many upvotes this post gets and maybe implement." And to this date, the Admins are pretty consistent with keeping their promises. Ideas like having a number of multiple upvotes on a single post seem to be popular.

    It's an ideal community and people keep coming back. It's a for-profit company but they truly are putting the users on the pedestal, and it's great that they're introducing a small subscription/donation model that won't screw over users who choose not to use it instead of making way like lots of other sites that require payment just to be useful.

    Think of how well the 'humble indie bundle' worked. This is the same thing except people are way more dedicated for some reason.

  • Dave

    280 million page views a month shows they have a worthwhile product. What they don't have, what a great many sites lack, is a way to make that make money. Different problem.

  • Reddit User

    If they're going to charge money, then they need to make their site not hang/crash on a regular basis.

  • http://intensedebate.com/people/Fish_ Fish_

    This really doesn't make much sense at all, if conde naste paid the estimated $10 million why couldn't they put in another million or 2 to pay for a few more engineers.

    Although conde shouldn't even need to pay anything if they are have 280 mil pageviews a month, even at a very low estimate of $0.5 cpm they would be making $1.6 million a year, which should pay for more than 4 engineers.

  • http://www.howtomakeawebsite.net Daniel

    No kidding Reddit's revenues aren't great. A couple of days ago I tried to purchase $200 worth of ads from their self-service ad platform, and I got an error with my valid credit card. I sent them an email, and they never got to me.

    It looks like they are not that worried about not earning either.

  • http://www.facebook.com/zacharyalexstern Zachary Alex Stern

    Nobody is going to "subscribe" to use reddit. The whole point is that it's a free site. 99% of the users would just leave if it became a paywall-only site.

  • Acky

    Reddit is one nasty looking site. Ewe.

  • Ayesee

    There's a different between "paywall" and paying for optional or ad-free content. I'm one of those who donated to Reddit with no promise of any future benefits– I, and thousands of others. I personally donated $25. If two thousand people (or roughly 1% of Reddit's daily userbase) donate that much once a year, we've managed to donate the money for one salary of an additional engineer or programmer.

    Reddit likes to give money to other Redditors, and it certainly likes to give money to Reddit. So long as the people making the decisions can manage to maintain the community as it is– free and enjoyable– while offering additional worthwhile functionality to users at a price of $2-$5 a month, this can and WILL generate enough revenue to expand the staff by at least half a dozen people.

  • http://twici.com Pedro Ferreira

    280million page views and people here think that by putting some ads users will go away and the quality will decrease…
    What a load of bs…
    Users are there because of the content and the admin team and not because it's ad free. If they want ad free content then they should pay for it or else the site will die.
    Reddit has bills to pay so stop with the nonsense that it should remain free to maintain the high quality of the site/users/admin team…
    If Condé Nast doesn't want to invest more money on the site, then they should sell it or give it back to the admin team…

  • http://www.99designs.com Matt Mickiewicz

    eBay sold StumbleUpon back to the founders for a fraction of what they originally paid for it…

  • Something Man

    Isn't this precisely the sort of problem they were planning to deal with by opening up their source?

  • Pat

    Did you read the article at all?

  • Smith

    ArsTechnica (another Conde property) uses a free/premium sub model. It works very well and is the absolute best plan of attack when you have a fanatic userbase.

  • ajehals

    I'd agree that reddit users like to support others within the community (look at soapier when it first hit reddit…), but I think that is because it is an open community. If you start having subscriber only content at a fixed fee that might fracture the community to some extent, not to mention the fact that $5 a month might be very little to me or you, but it may well be unmanageable, or simply unacceptable as an expense for members in China, Vietnam, India etc..

    A periodic donation drive probably would work though, I 'subscribed' this time around and took the trophy on the basis that if I did others might donate too, I also bought some soapier soap, put money into that whole P-dub defense fund thing (what happened to that…) and own a reddit T-shirt, and I was far from alone (well either that or reddit is one big elaborate scam to get me to shell out $50 every 6 months…). I will probably do so again if something of interest comes up, after all, I like reddit, it offers hours of interesting interaction a week, it keeps me informed of both what is going on with regards to things I am interested in and points me in the direction of information sources I wouldn't otherwise see.

    So, would I be in favour of exclusive content for subscribers? No, nor would I necessarily want an ad-free version of reddit for subscribers (reddit is one of the few sites that I have ad-block off for), because frankly reddit adverts aren't intrusive and on occasion quite relevant. Trophies are fine, maybe some other minor perks, but nothing that changes functionality or reduces access for non subscribers, oh and nothing that screws up the currently clean interface.

    Just my thoughts of course.

  • Shane Ronan

    Really, you can't just give shares away? I believe that's what exactly what Travelzoo did 10 years ago…

  • http://chacha102.com/profile Chacha

    On the blog post, they specifically mentioned that Reddit Gold Subscribers would get minor perks like an increase number of reddits on the home page. I don't think they would make Reddit Gold only content though.

  • http://www.facebook.com/lucky.dante Dante Orpilla

    The thing people don't understand about Reddit, is that it's commodity IS the community. It's not a content aggregator… It's an intelligent communities reaction to that content. THAT is its value proposition. THAT is what drives people back. In less than a year, I've seen the Reddit community donate money more money to Haiti than sites with 5 times the traffic, I've seen the community order food for anonymous Redditors that are hungry and down on their luck, AND THEN THOSE HUNGRY REDDITORS PAY THEM BACK… when they don't have to. I've seen the worlds largest Secret Santa get formed out of a comment thread. I've seen people on opposite sides of the globe reunited. When that kind of a community is in one place, it doesn't seem all that odd to ask them for help in keeping the lights on. It's kind of a no brainer. I think I donated quicker to Reddit than I have to any other organization or cause, and last time I checked, so had 1500 other people, less than 24 hours after the call went out… just saying'

  • Marc

    Reddit's not the only problem. Conde Nast has totally flunked the internet. They had some of the best mags around. And some of the best writing and pretty decent looking sites. Yet they blow it again and again.

  • http://intensedebate.com/profiles/sectsonthebeach Southern Comfort

    Uh.. because Reddit is asking for donations to provide a service and not offering shares in return… like a charity?

  • http://intensedebate.com/people/ninagosaimas ninagosaimas

    Hopefully with this update, those security and hacking issues will be eradicated.

  • chris

    they’ve already been taken over. they’re owned by conde nast

  • http://intensedebate.com/people/ioman ioman

    Conde Nast is staying true to the Reddit founders wishes, and to the Reddit fans by not including ads. Pretty noble is you ask me.

  • Kaj

    There are ads but they're not obtrusive at all.

  • http://yohan06.student.ipb.ac.id/ yohan

    i think i agree with that :)

  • http://www.baseestate.com Craig

    Really. I have a startup that has maybe 1% of the reddit page views and seemly make more money.

  • http://www.baseestate.com Craig

    No, same problem. You only have a product if it makes money. Otherwise you are a charity.

  • will

    wow, are redditors moderating these comments? EVERY single one on here with a negative view on the article is recieving negative votes. Pretty biased.

  • http://intensedebate.com/people/zungtow zungtow

    Dude that makes a lot of sense.

    Lou http://www.privacy-tools.es.tc

  • http://twitter.com/LouisC @LouisC

    You do get something in return. You get "Reddit Gold" which allows you to upyacht posts. It's quite prestigious. Also, you get beta access to new features.

  • Ryan

    Which means you have an incredibly low amount of overhead. Reddit isn't doing so well financially because they do massive amounts data transfer with an insanely large number of users and are expected to be super fast at all of it.

  • guest

    Google actually*

  • http://transformer-2-trailer.blogspot.com/ Transformers 2

    Reddit is outdated, digg is outdated, let those dinosaurs die!

  • guest

    Yes they did, I just read the interview with the founder of blogger in the book Founders At Work. He said they needed money for servers and people donated a total of 17 grand.

  • Yip

    They also need to pay to serve those 280 million page views each month and a portion of their revenue also gets eaten up by Conde.

  • http://adiku.com adiku

    i try it, and its not working. Ouch

  • mickey

    [citation needed]

  • http://www.baseestate.com Craig

    Basically what you are saying is they don't have a viable business model. It may not be cool to have to think about profits and just worry about being a big name with huge traffic, but eventually the cash will run out, and if handouts from geeks is what they are have lowered themselves to then it will soon be game over. It's not rocket surgery.

  • CastleRockCO

    This really shows that Conde Nast did not really think about the strategic value of Reddit for Conde Naste before it acquired it.

    The $10 million the paid is gone with the wind!

  • http://ranggaw0636.student.ipb.ac.id ranggaw0636

    not a bad move. Reddit users are passionate about the site and may eventually subscribe to the program.

  • Sachin

    It is a very interesting pricing strategy. As reddit, what price should you pick for this service? Let consumers decide. With that kind of traffic, they should get a good amount of money. And they don't need or exepect everyone to "donate"

  • http://www.facebook.com/william.david.dobbins Will Dobbins

    He's a reddit user, he just scanned the headline.

  • Brian

    I'm getting tired of seeing you spam this "privacy-tools" bullshit on EVERY blog.

  • http://www.youmobile.org coolfx35

    reddit's business model has been failing, they need to get their acts together and make it a better service like digg.

  • http://www.chaussures-puma-fr.com/ chaussures Puma

    http://www.chaussures-puma-fr.com

    nous bon march de gros chaussures puma , Chaussures Puma Homme

    Puma Basket, Puma Drift Cat, Puma Ducati Belts, Puma Sparco , Puma Fluxion ,Puma French 77 ,Puma Engine Cat, Puma Lazy Insecte ,Puma Kimi Raikkonen, Puma Ferrari, Puma Michael Schumacher, Puma Trionfo Low Baylee Mostro, Puma Puma Speed Cat ,Puma Tour Cat, Puma Trionfo lol
    Chaussures TN , Chaussures SHOX , Chaussures Rift puma seed cat , bon march avec des prix discount (30euro–48euro)

    http://www.chaussures-puma-fr.com/Puma-Basket-c6…. Puma Basket Brights : 40RURO

  • George W. Bush

    It's the Obama-effect, everyone hates a profitable company and everyone wants a hand-out.

  • http://twici.com Pedro Ferreira

    It seems like it…

  • Leland

    Craig i'm glad you are shaking things up with your against-the-grain comments. It's nice for people to try to adopt a different viewpoint from the crowd sometimes.

  • http://www.facebook.com/profile.php?id=1285459847 Chris Harris

    That's where I read it too. Strongly recommend that book for anyone who's thinking of launching the next big thing.

  • http://www.facebook.com/profile.php?id=1285459847 Chris Harris

    Why did I get 6 thumbs down?? Anything wrong with what I said?

blog comments powered by Disqus
Advertisement
Got a tip? Building a startup? Tell us