Apple drops restocking fee for returned iPhones

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Just a friendly PSA: after facing a tidal wave of customer complaints and bad PR, Apple has opted to waive the 10% restocking fee incurred on customers returning their iPhone 4s. I doubt this is any sort of admission of faultiness from Apple — they’re addressing the reception problem partially by making the bars bigger — it seems more like a tactful placation of their angriest customers. The restocking fee also figured in one of the lawsuits Apple is facing, so there’s that as well.

Sure, $20 or $30 isn’t that much money, but when all signs seem to point to your having returned a faulty product, and you still have to give them money, it can sting a bit.

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