How Can Brands Best Get In Front Of Digital Audiences?

Robin Wauters

Robin Wauters is the European Editor of tech blog The Next Web and lead editor of Virtualization.com. He was a senior staff writer at TechCrunch until his departure in February 2012. Aside from his professional blogging activities, he’s an entrepreneur, event organizer, occasional board adviser and angel investor but most importantly an all-round startup champion. Wauters lives and works in... → Learn More

Tuesday, May 25th, 2010

We’re still here at the first TechCrunch Disrupt conference in New York. Up on stage right now is an interesting group of people discussing how brands can best engage with digital audiences in this day and age.

This is an overview of what Judy Hu, Global Executive Director of Advertising & Branding at GE, Brian Pokorny (CEO of dailybooth), Christopher ‘moot’ Poole of 4chan fame and Andrey Ternovskiy, who started Chatroulette, had to say about that.

The discussion is paraphrased below.

Erick: Dailybooth and Chatroulette are somewhat similar. What is it about taking pictures or videos of themselves that is so compelling?

Andrey: I like the fact that people can interact with one another, but I’m also interested to see what other people would broadcast, what they look like etc. I think this combination of seeing each other is attractive.

Erick: There’s an element of unpredictability there. But why are there so many shirtless guys on Chatroulette?

Andrey: It grew into something uncontrollable alright. I just gave birth to Chatroulette and let it evolve the way it did. It was just an experiment.

Erick: what do you see as a natural evolution of communication?

Brian: You saw the phenomenon originate on YouTube, and it evolved into a new type of communication channel – through photos. Dailybooth is really the first platform that captures this notion of pointing cameras at themselves and sharing them. Is it new media or new communication? I think it’s probably both.

Erick: A big part of 4chan is the diversity of content. What people are familiar with are the LOLcat pictures, the rick-rolling, etc. Why is that type of thing so popular on 4chan?

Christopher: the content turns over constantly. We get 800,000 uploads on 4chan a day, everything is anonymous. we let people jump on and start sharing and spreading ideas. it’s how memes are born, I guess. It’s very basic, I mean 4chan is not Web 2.0 at all. But it’s all about the simplicity of letting people share whatever they want.

Erick: Judy, what do you think about all this as a brand manager?

Judy: well, we live by numbers, as a company. We’re not so much about putting ads next to men without shirts and pants on. But we do look at communities, and we realize that maybe we can find them in new places. But we’re largely a B2B company. Only 3% of our revenues comes from the consumer side. But we love to think about what we can do as an advertiser, e.g. on Dailybooth.

Erick: There is no advertising on Chatroulette, right?

Andrey: yes, a little, just to cover the costs.

Erick: should GE ever advertise on your site?

Andrey: if done properly, why not? But I want users to focus on the content. If we could put advertising in a way that doesn’t distract people from using the service, it would be doable.

Erick: Judy, so you’re clearly a B2B company. Why even bother doing a brand campaign on social media to reach people.

Judy: Brand building. We’re constantly reaching out to audiences, and in particular now to the younger demographic. Also, we’re all about innovation. We want to explore. Third, we also need to extend the brand, we want to make it iconic. We want to get our key messages across to everyone.

That’s why we’re today launching a crowd-sourcing effort to get ideas from the general community on how to do our next digital advertising campaign.

Erick: What would you do in Judy’s shoes, Christopher?

Christopher: I’ve been surprised by how many advertisers come up with half-assed campaigns. Many want to explore, but at the same time they’re terrified. Brands need to loosen up, and they need to realize that ads can simply pop up somewhere it may not seem appropriate to the brand marketer.

Erick: what’s the situation gonna be like in, say, 5 years? how’s the media experience going to change?

Brian: More distributed. Traditional media and advertising has always been very structured. On Dailybooth, we incite people to create their own communities. I think the users are going to define content creation and distribution in the future.

Erick: if you’d redesign 4chan right now, what would you do with it?

Christopher: the trend is real time, I guess. We can do more to make users ‘feel’ the experience of 4chan. There’s a trend of convergence.

Erick: what about video chat?

Andrey: I have some ideas that in the future people will be focused on communication over video, much more than before. I’m not a specialist on communities and social media, but I think things like webcams and microphones and the platforms like Skype we have now, will be used more. People will leave their houses much less than they do now.

Erick: is that a good or a bad thing?

Brian: I don’t think it’s mutually exclusive. You can connect to people on the other side of the world, using different media. It connects the world more than it disconnects.

Judy: I have to say I agree with Chris. The successful companies will be the ones that open their boundaries a bit, and get less restrictive.

Andrey: Video communication was undervalued in the past, in my opinion.

Watch live streaming video from disrupt at livestream.com

Person: Judy Hu
Website: ge.com
Companies: General Electric

Uniting jet engines and ultrasounds, locomotives and lab research under one brand takes imagination. As GE’s Global Executive Director, Advertising and Branding, Judy Hu has taken a complex array of technologies and forged a simplified global message for GE that can be seen in groundbreaking advertising, Olympic marketing, and the launch of GE’s newest business initiatives. That requisite imagination literally leapt onto the page and online in 2003 when Judy launched the now-familiar global campaign, “Imagination at Work,” introducing...

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Brian Pokorny is a [Managing Partner of SV Angel] (http://techcrunch.com/2013/04/03/brian-pokorny-sv-angel/). Prior to this, he was at Airbnb, where he joined via an acquisition of DailyBooth/Batch. DailyBooth was a venture backed start-up that Brian led for 3 years as their CEO. Before this, Brian was a partner at SV Angel with David Lee and Ron Conway upon the launch of the firm. He focused on investments within the consumer Internet, specifically within social media, mobile, and real-time data companies....

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Christopher “moot” Poole is the founder of 4chan—a simple, image-based bulletin board. Since its inception, 4chan has grown from a niche site targeting anime fans, to one of the largest and most influential communities on the ‘Net. Commanding over 9 million users a month, many popular viral videos, phenomena and memes get their start on 4chan. In 2009, moot was selected by TIME Magazine’s editors as one of the TIME 100”: an annual list of “The World’s Most Influential...

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Companies: Chatroulette!

Andrey Ternovskiy is a Russian teen and student who founded and built Chatroulette!, originally for him and his friends to meet new chat buddies. In a letter to the New York Times Bits Blog he introduced himself and his service: “I created this project for fun. Initially, I had no business goals with it. I created this project recently. I was and still am a teenager myself, that is why I had a certain feeling of what other...

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