A “market-leading gaming console company” hired a contact center provider, Alpine Access in Denver, to provide phone support. But they can’t find 200 or so video gamers who are willing to walk parents through how to pull a grilled cheese sandwich out of the optical drive near Denver so they’re going to that hotbed of excellent and stable talent: housebound Internet fans.
Their site, www.alpineaccess.com/superhero/, offers the opportunity to apply to a work-from-home job with benefits, competitive wages, and the opportunity to talk about video games.
Anyway, if you’re out of a job and you think about Bayonetta when you spend alone time, this may work. Give it a go.
Alpine Access Hiring 200 Video Gamers for Work From Home Jobs
Virtual Call Center Seeks to Fill Positions Immediately After Selection by Major Video Gaming Console Company
DENVER, May 17 /PRNewswire/ — Alpine Access, the premier provider of virtual contact center solutions and services, today launched an aggressive recruiting and hiring campaign seeking intermediate to experienced video game enthusiasts to provide inbound technical support to fellow gamers. Alpine Access was recently selected by a market-leading gaming console company to help customers resolve technical issues over the phone. All positions are available immediately and are performed from an employee’s home.
Ideal candidates are self-starters desiring home-based employment who enjoy playing video games on the latest gaming systems. In addition to being people-oriented and able to rapidly build rapport with fellow gamers, candidates must have strong technical aptitude, problem-solving skills and the ability to multi-task in a fast-paced environment. To learn more about specific employment requirements or to apply for these home-based positions, please visit: www.alpineaccess.com/superhero/
As the founder of the at-home call center model, Alpine Access has the ability to locate, hire and train people from anywhere in the U.S. With no geographical barriers, the company can employ gamers from across the country and provide them with the unique advantages that come with working from home. For example, applicants can select from full or part-time shifts and have input on setting their schedules.
The virtual employment model was a main reason the client selected Alpine Access to provide technical support to the more than 40 million users of its gaming platform. With access to the largest talent pool in the nation, Alpine Access can find applicants that possess very specific, hard-to-find qualifications. This employee-match program has proven to have positive financial benefits with better results for one-call resolution, customer satisfaction and customer retention. In this case, the unique skills and experience of video gamers make them ideally suited to help fellow gamers and quickly resolve their issues.
“A typical contact center is limited to hiring within a 30 mile radius, making it nearly impossible to find 200 well-qualified video gamers in a single location,” said Christopher Carrington, Alpine Access CEO. “Alpine Access’ home-based positions provide employees with paid training, competitive wages, access to benefits, and the freedom and flexibility to work from the comfort of their own homes. It’s a fantastic opportunity for people who play and enjoy video games.”