Google VP Bradley Horowitz Talks Buzz's Future, Gmail Innovation, And More (Video)

Jason Kincaid

Jason Kincaid worked as a writer for TechCrunch from April 2008 through 2012. He grew up in Danville, California and later relocated to UCLA in Los Angeles, California, where he studied biology with a minor in ‘Society and Genetics’. You can reach him at jkincaid@gmail.com → Learn More

Friday, March 26th, 2010

Last night dozens of entrepreneurs and investors met up in Palo Alto for Startup2Startup, a program founded by Dave McClure and Leonard Speiser that’s meant to help new entrepreneurs connect with their peers, and perhaps meet some potential investors. Each month, Startup2Startup invites a seasoned entrepreneur or tech executive to speak to the attendees; this month’s guest was Google VP Product for Google Apps Bradley Horowitz, who is charged with managing a big chunk of Google’s services, including Docs, Gmail, Calendar, Voice, and more. We’ve embedded the full video of the talk below.

During his talk, Horowitz spoke at length about Google’s new Apps Marketplace, which allows businesses using Google Apps to easily sign up for a variety of third party services like TripIt and Aviary, directly linking them to their Google accounts. He then sat down for a fireside chat with Dave McClure, who asked him about a variety of issues pertaining to Buzz, Gmail, and other topics.

Here are some of my notes from the fireside chat:

  • Horowitz says the Buzz team accomplished “extraordinary” feats in the first 48 hours after Buzz’s release to deal with the initial concerns
  • The launch of Buzz and the experiences of the team are extending not just to the Buzz and Gmail teams, but to all of Google as they think about the opportunity that social brings.
  • Google is thinking about how to make following less Boolean (either on or off). Wouldn’t it be great if there was a personal relevance, that allows me to get the parts of your life that I’m interested in, and filter out other parts. Google is really good at relevance and ranking. It’s one of our core competencies, and it’s something we want to bring to this space.”
  • “I ought to be able to follow nodes in an attention graph that aren’t just people, but imagine following a product, a place, a brand.” Twitter has done a great job at this in the sense that their profile is a proxy for an entity.
  • “Ultimately we’d like to provide something that is a tool for managing attention.” There are too many inboxes (several Email, social network silos, etc.).
  • Through the course of 2010, the lines between Google’s Docs products will continue to blur as they work better in tandem.
  • With regard to payments, Google has a lot of different marketplaces (Apps Marketplace, Android, etc.) and there’s an opportunity for Google to re-factor them, build more trust with users, allow users to pay in situ. There’s also opportunities in being open, allowing users to pay with whatever methodology they’re comfortable with.
  • With regard to policing applications on the App Marketplace (users on Google Apps can now hand their data over to third party apps using OAuth, and there’s a risk that they could be hacked or do something malicious), Horowitz says that Google “hasn’t ironed out all the eventualities in this process that might occur”. But administrators are given choice over what data they are handing over. It’s possible that this data could be abused/hacked. “In many ways you’re only as strong as the weakest link in the chain.” Companies will have to establish reputations with how they handle data and get better at disclosure. “We need to get better as an industry with helping users understand the flow of data”.
  • Number two app on the Apps Marketplace is Aviary, the free image editor, which surprised Horowitz
  • App Stores on mobile seem obvious, and until there’s a way to compile for all these devices, there’s going to be these different flavors of App Store. The opportunity to get beyond that is HTML5 and web apps.

Here’s the Horowitz’s full talk and the fireside chat, broken into two parts:
Part 1

Part 2

Here’s a one on one interview McClure and Horowitz conducted before the talk:

Website: google.com
Companies: Google, Virage Inc., Yahoo!

Bradley Horowitz is vice president of product for Google’s social products, including Google+. He has also led product for Google’s consumer application division which includes Gmail, Gtalk, Google Docs, Google Voice, and Calendar. Before joining Google in February 2008, Horowitz was Yahoo’s vice president of Advanced Development where he drove the acquisitions of Flickr and MyBlogLog, launched the Brickhouse incubator and developed new products like Yahoo! Pipes. Additionally, he was responsible for the company’s initiative to open...

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Company: Google
Website: google.com
Launch Date: September 7, 1998
IPO: NASDAQ:GOOG

Google provides search and advertising services, which together aim to organize and monetize the world’s information. In addition to its dominant search engine, it offers a plethora of online tools and platforms including: Gmail, Maps, YouTube, and Google+, the company’s extension into the social space. Most of its Web-based products are free, funded by Google’s highly integrated online advertising platforms AdWords and AdSense. Google promotes the idea that advertising should be highly targeted and relevant to users thus providing...

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