Morning Buzz: Live From Google’s Major Step Into The Social Spotlight
MG Siegler
Feb 9, 2010

This morning, Google is hosting an event at its Mountain View, CA headquarters to show off a new social product it has been working on. Google VP of Product Management Bradley Horowitz, VP of Engineering Vic Gundotra, and product manager Todd Jackson are on hand to show it off.

Below, follow our live notes (paraphrased):

They’ve announced it will start in a few minutes, waiting for people in traffic, etc…

Horowitz: Exciting news to share this morning. This is exactly the right audience. Next 45 minutes to hour we’re going to be showing off something. I bet many of you are live-blogging this. That’s not really realtime cause I can talk faster than you can type. We’ll be talking about that. It shouldn’t be so much work to find the right audience for content you want to share. The moments of our life is the most precious time we have. We want tools to manage it better. Let’s take a walk through time and space.

Several years ago a couple of Yahoos thought they could organize the web. Soon they hired up 10,000 people to organize content. Then come algorithmic search engines. But it was still pretty bad. There was no relevance. It was still really hard to find things. 5 Years later came Google. We’re seeing the same thing with social sites now. But it’s even hard to find value cause there is too much noise. When you have 500 or 5,000 friends it’s very difficult. TMI, oversharing. There are lots of ways to define friends – that’s how you can have 5,000. And this will continue growing, and the problem will get worse and worse.

This is a large scale problem. A relevance problem. We like these kinds of problems. It’s like when we launched Gmail. Today it’s Google Buzz we’re launching. A Google approach to sharing.

Jackson: I’m really excited to show you what Buzz looks like built into Gmail. We started 5 years ago with our new approach to Gmail. First we grouped conversations. Then we added chat. Then we added video chat. Today will Google Buzz, we have a new way to share and communicate inside of Gmail. It’s a new world. I’ll focus on 5 key features.

1) Auto-following. We didn’t want users to have to peck out a totally new social graph. There has always been a giant social network under Gmail. You auto-follow the people you email and chat with the most.

2) Rich, fast sharing experience. Same nice Gmail UI and keyboard shortcuts. Special attention to media.

3) Public and private sharing. We want things Google can index, but also private messages.

4) Inbox integration. The inbox is the center for communication.

5) Just the good stuff. Some much social data, we need to filter the noise.

——–Demo————-

Buzz tab is right below the Inbox tab in Gmail. As you can see, there are a lot of people I’m already following. In Buzz you see links, you see photos and videos.

We made it great to show media inline. You can see full-size videos and photos. We want photos to be a first-class citizen in Buzz. We built a new kind of photo viewer (overlay viewer). See images from Flickr and Picasa Web. Sharing URLs is a breeze too. When you paste in a link, we gather headlines and photos from the sites that you can select.

Keyboard shortcuts work the same that they do in Gmail. You can Like things (just like FriendFeed). And you can comment on things.

As you can see in the post box, you can easily post things publicly or privately. Public things go to your followers and your Google Profile. And these are instantly indexed by Google.

But you can also post to private, including private groups. We heard this switching was too hard to do in other products. We wanted you to do both really easily.

Inbox integration. Any item in Buzz can become a conversation. (Ha ha people have figured out his email address and are emailing him.) We put these Buzz conversations into you Gmail inbox. And if someone comments while you’re looking at it in your inbox, comments come in in realtime. Things go to your inbox when people comment on your stuff, or when they comment on your comments. Also when someone @replies you – just like Twitter. When you type @ and an initial, you get an autocomplete to see who you want to send it to from your contacts.

So what about finding the best content? We have recommended Buzz. Say I’m not following someone who is a friend of my friend – we put that into the stream, and it will say why it’s recommended (friends commented on it). If you’re not interested click on the “not interested” link and we’ll learn about that. We collapse the bad Buzz too – things like “brb” which don’t mean much to you.

Our strong belief is that organizing the world’s social information is a huge problem. The kind that Google loves to solve.

We’re going to shift gears now and talk about Mobile. We wanted to go a step beyond simply shrinking down our site.

Gundotra: If you liked what Todd just showed you – I think you’re going to love the things that take Buzz beyond Gmail. The early web had millions and millions of web pages. Google realized that you could study the links with PageRank. Today, we’re seeing the same phenomenon with social expressions. We asked ourselves in the real world, how do we find relevancy? Think about your own phone conversations – it’s subliminal so you might not realize it: You ask someone: Where you at — Location.

In the digital world we have not yet utilized location the way we do in the real world. Part of it is because computers think about location differently than we do. They think in lat/long, we think of Places. Google has half a decade investment in location tech. We have Latitude, new Places for Google Maps – we have 50 million of these. Now I’d like to show you three new product experiences for Buzz.

1) Go to google.com on your iPhone or Android phone web browser.

When you click on Buzz on the Google homepage, we find your location with your phone’s GPS – we take the lat/long and recommend a place we think you’re at. So how does this work indoors? The same technique but we use time or day, and things nearby you to guess where you are. It’s very smart. You can also use voice input to post to Buzz.

2) New application for Buzz.

This is a web app that works on Android or the iPhone. It’s a stream-like view for Buzz items. We have a new version of the Place page so show you a summary of a place. Watch the performance, it’s almost instant. There’s a tab called “Nearby” – maybe you’re at a concert and you want to see what people are saying about it. Just hit this button and we’ll show all the public buzz that’s close to you.

3) Update to Google Maps for mobiles (Android, Windows Mobile and Symbian today – other phones to come later)

There’s a brand new Buzz layer. This is nicely integrated to pull your location. We geotag buzzes. You can also post pictures right from Google Mobile Maps – again, geotagged. You can see white chat bubbles that show Buzz elements on the map.

Horowitz: In the third quarter we like to show a video.

———–Here’s a Buzz video demo.————–

Connect to other sites you use – including Twitter.

But wait, there’s more. As many of you know, we have a thriving Enterprise business. We’ve been testing this internally and it’s changed the way we’ve communicated. We’re announcing that we will launch this for business – not today, but coming soon.

We’re also big on standards. Things like PubSubHubbub, and Web Finger. We’re going to do everything we can to make this play nice with the ecosystem.

We’re launching in 9.5 minutes. It will begin to roll out to Gmail users. The journalists are in the first batch. You should have that at 11 AM PT. For the rest of the world it will happen over the next few days.

Finally, we’re just getting started. We’re not done. We’re going to put the product in market and get feedback.

Sergey Brin now on stage for the Q&A.

Q: What about privacy and stalking?

TJ: We want you to share publicly and privately easily. If you need to, you can block users too.

Q: Is there overlap with Google Wave?

BH: Absolutely. A lot of this in inspired by Wave. We want integration with Wave.

Q: What about Latitude?

VG: We launched Latitude a year ago. You can use both, this is a new layer.

Q (from Steve Gillmor): As you know, FriendFeed was bought by Facebook – but it looks like you got all the features (funny).

TJ: We try not to pay attention to competitors. Sharing was the next logical step to add to Gmail.

VG: We want to make this the model for sharing and openness. That means open APIs. We’re working with PubSubHubbub to open this data too.

Q: So you will be making APIs available by Google I/O?

VC: Public feeds are already available today and we’ll make more available.

Q: How is this public info tied to Google Profiles.

TJ: Everything public will show up on Profiles immediately. And it will show up in in Google search results instantly.

Q: Facebook Connect?

TJ: Nothing to announce at this time – but we’ll think about it.

Q: What about Google Voice?

VG: We’re definitely thinking about that too. All the products really.

Q: What about social services, why has Google been behind?

SB: Social has been transitioning. Look at us with Orkut, we’ve had success – this is just the next evolution. Other social things focus on entertainment, I find it useful for productivity.

Q: What about Facebook – how does take it on?

BH: Like what Sergey was saying, I think there is an opening to have a revolution with this. Make social products useful for productivity, for example.

Q: Is this about supplanting Twitter or Facebook with your algorithm?

TJ: In Buzz you can connect Twitter and Flickr from outside, and those can become recommended items.

Q: Can you write back to Twitter?

TJ: Not yet, but eventually you’ll be able to. Right now you can just pull in.

Q: What about spam?

BH: Ha yes, we think about this.

TJ: Fundamentally you see content from people you’re following so it’s harder for spammers to get to you.

Q: What about other sites you can connect to Buzz?

TJ: A few like Twitter and Flickr will be really easy to import. But we made it any feed you have on your profile too.

Q: How do you use it internally?

SB: I recently wrote an op-ed about the Google Books project. It’s hard when it’s just one point of view. So instead I posted it to Google Buzz and I had 50 or more comments. I did a general edit based on my feedback.

Q: Will Buzz elements appear higher on Google Search pages?

TJ: It’s the same way we do other social elements on search pages. We don’t do anything special to promote it.

Q (from Steve): What about track?

TJ: There are many cool ideas, we’re not sure exactly what to use yet. But that’s interesting.

Q: Can you talk a bit more about corporate customers?

BH: Nothing more today – but soon. It’s a V 1.something release. We’re drowning with possibilities with this product.

Q: If Orkut was more successful in the U.S. would you have built Buzz?

SB: When I was in high school I ran a BBS, it’s sort of like these services – it was horribly unsuccessful. I made poor choices. But as the Internet has evolved, we’ve seen things of the social nature evolve. There have been hundreds of iterations of communications online. This is part of a longer term evolution.

Thank you, and we’ll see you on Buzz. The End.

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  • Tim

    Please be a Facebook-killer. I hate Facebook.

  • Shafiu

    Lets just hope this is not another over-hyped service that we can use it for something.

  • Iharley

    Wasn’t that supposed to be Orkut?

  • http://www.ignimedia.com igniman
  • http://techcrunchies.com Anand Srinivasan

    Orkut has been an orphan in Google’s family for far too long..Please integrate it into something..something..

  • Jackson

    Unfortunately, more people I want to keep in touch with are on Facebook……..not Gmail. Google should buy Facebook and brave the antitrust scuffles.

  • http://www.bryanbartow.com Bryan Bartow

    Tim, that’s certainly easier said than done. Don’t count on it.

  • http://carltonsinger.wordpress.com carltonsinger

    Why is no other reputable tech blog covering this?

  • Jakob

    Any video stream?

  • http://datanetworkaffiliates.blogspot.com data network affiliates

    is this about the gmail new feature?

    make money writing down license plate number
    http://datanetwork.datanetworkaffiliates.com

  • http://www.hectorramos.com Hector Ramos

    Google Buzz event isn’t that subtle, is it? :)

  • SmallIvoryKnight

    I agree. The funny thing is, though, I just facebooked the link.

  • http://www.gabelittle.org/blog Gabe

    Tim – I agree 100%. Facebook blows.

  • Moshe

    +1!

  • NoPicnic

    So far I am just overwhelmed by your live notes.

  • Dirk Dijksma

    haha just use facebook and http://plocky.com/ together. I’m using it and works great.

  • sam

    This is a relaunch of Wave

  • Bailey

    Wow. Interesting so far. I love looking at static slides of the Google logo. Best presentation ever.

  • http://iptiam.com iptiam

    the social space is over, ppl will use gmail for email and faceook for connecting.

    they will not use facebook for email (which is what they are trying to do) or use gmail for social networking (which is what this seems to be)

  • yeah

    thanks.

  • evano oruvan

    This is going to another disaster like “Google Wave”

  • Chris

    so far this is stupid

  • http://www.joaorei.eu Joao Rei

    This is all about what Arrington was talking about in a recent post about social being the new search…

  • Worgenator

    gPad!

  • Worgenator

    gBuzz, sounds like a new web-connected vibrator

  • http://www.meetingwave.com jb

    Please be a popouri, heavy perfume, and adult-babytalk killer. I don’t mind FB, but can’t stand those three.

  • Mike

    Yes, thanks.

  • Tim

    buzz.google.com is redirecting to google.com/buzz

  • evano oruvan

    FAIL!!!

  • P

    Second paragraph of Horowitz’s speech sounds like it was quoted from a recent Techcrunch article.

  • Tim

    I would.

  • Dave

    This is *definitely NOT* a FB killer. Apple has figured out human factoring and appealing UI design. FB does it pretty good, and continues to learn through successive iteration. Apparently Google, despite much evidence of brilliance in other areas, has not figured this out at all. This is plain ugly and won’t attract most people from FB.

  • Eric Winther
  • lawl

    Wow, great coverage guys! I feel so informed. TC is the best! I now know it’s called Google Buzz.

  • yeah

    i was talking to my teacher and missed most of the buzz stuff but got the entire intro. useless. anyways my first big pet peeve about this is the ugly logo.

    Hi Google, I can make you a new buzz logo, for free, and I want no notoriety.

    aside from that i love this. thanks. so much more familiar and less disruptive than wave.

  • Dave

    Tim – clearly you are not a representative typical FB user.

    Iptiam – wait a year. You may be surprised to see how much “email” traffic flows on FB… A lot of people spend a lot of time on FB… I’ve noticed a trend toward people inviting me to dinner/lunch on FB – that used to happen in email only… Time will tell, but I’d bet more that FB will grow email market share than that google will grow social space market share (based on this demo)

  • Tim

    Wait, how is this different from Wave?

  • lawl

    I think it is Wave, but for all the bad press Wave got, they are rebranding under a different name.

  • copilotsupport

    wave is fail because you have to have an @googlewave.com account aka just another account to get your friends to use. looks like buzz uses your existing @gmail.com so it will be something that people can start using right away.

  • http://techcrunchies.com Anand Srinivasan

    More than organizing social web, this one is going to end up cluttering my inbox…There should be an option for me to not let anyone buzz me..

  • mike

    Nothing facebook or twitter can’t replicate.

  • Peter

    Remember when…..? Microsoft owned the desktop and then targeted servers, the internet, the mobile space and game consoles? All the expert pundits predicted total Microsoft dominance. Why? Because they could do no wrong. Gates ruled the world and was poised to vanquish all comers. Fast forward to today. Mr Softy still ‘owns’ the enterprise desktop. Google owns search. Will Google extend their dominance in search to social media? My guess is a resounding NO. Same economic laws apply. They will stammer and stumble while Twitter and FB extend their platform dominance in their respective spaces.

  • Brock

    Auto-following? Ah crap, the Google Idiots just can’t help themselves. Their 180 IQs have latched onto an idea they just won’t let go of.

    How complicated is this concept: Correspondents Aren’t (Always) Friends. I email my boss and my in-laws a lot; that doesn’t mean I want to share everything with them.

  • dmtr

    when is it gonna be available?

  • Saul Henriques

    Seems google wave inside gmail lolol, just…. #HYPE

  • http://techcrunchies.com Anand Srinivasan

    Plus the biggest FAIL here is that people use multiple inboxes..The inbox I access everyday is NOT the one which connects me to the friends and family I care about..

  • Dave

    Yammer just went out of business.

  • 1sttimelongtime

    It’s funny I was talking to my sister about this yesterday. Very cool indeed. something more people need to research and really make it count.

    Onward & Upward

    JoshDruck

    Follow me I follow back twitter.com/joshdruck

  • MIguel Alas

    It’ll be available in some minutes and progressly to the rest of the world.

  • http://gadelali.wordpress.com GADEL

    Google Buzz could be a Game changer :)

  • lawl

    So original

  • http://ww.mkelive.com Katie Felten

    I am very excited about this rollout as I spend alot of my day in gmail….also I like the initial feature set and am sure it will be expanded on as well. Can’t wait to try it out.

  • http://www.ArticlePlayground.com/ Article Playground

    Why do you hate Facebook for Tim?

  • http://www.ArticlePlayground.com/ Article Playground

    What happened to the Twitter link ?

  • Eric

    Setting up for a trademark battle with Yahoo over the name Buzz?

  • http://www.guiaslocal.com Guias Local

    This is nothing exciting.

  • Kendrick Jackson

    Watching the video, I honestly dont feel the need to venture outside of facebook to do most of the added features. Not enough of my friends are on gmail for this to be an added value at this point in time. The more people get gmail accounts the more this will become a facebook killer

  • http://www.slyvisons.com Pau Briggs

    is there any opportunities for webmasters of sites????

  • akkdio

    My communication is a mess – i feel that these years will be known as the social mess… we all want single integration for all the stuff we need that updates us and allows us to communicate from everywhere but we are not there yet – in fact I am part of the problem – I join this and get some people to join with me.. I have had myspace, FB, twitter and before that AOL and before that prodigy… I remember the big fear was not being able to have my AOL email if I did not have their service anymore… YIKES…. now it seems silly – but only because email tied to a paid service became non-existent. FB is a great place for people to connect but the UI is terrible… they change it all the time and add things automatically (get rid of the hugs box please) I don’t particularly like my Gmail UI either… To cut this short and get to my point… this socialmess we live in will continue but its what we want so we deserve the mess we are in because we are still figuring out how to use its glorious potential. The people at google, apple, FB and others (hey where is myspace (dead?) are giving us tools to try an figure it out – i welcome them… even if it drive me crazy…

  • http://www.newrockmusic.com Jeremy

    I want my inbox LESS cluttered not more, If I wanted that I’d use Yahoo!

    Jez

  • More

    “Why is no reputable tech blog covering this?”

    Fixed that for ya

  • http://blog.bradyoshiro.com bradyo

    this is awesome, too bad it’s not available on my google account yet. google please turn on buzz for my account, please!!!

  • Bjorn

    What post are you referring to?

  • http://www.ArticlePlayground.com/ Article Playground

    Google is that major. What more can you say!

  • Vance Decker

    “What about spam? …Fundamentally you see content from people you’re following so it’s harder for spammers to get to you.”

    Wa wa wa waaaat?! Wow these people completely delusional! They are drowning in their own group-think tidal wave. A QUARTER OF MY CONTACTS ARE SPAMMERS! Due to the ridiculously poor interface I have no energy to go through them one by one and remove them. Why were they added in the first place?

    …and hence we come to the biggest problem facing Google today. Hubris. Pure arrogant hubris.

    These are the same people who brought us the inbox which you can’t sort, and contacts you don’t want…

    Now, with Google buzz, my mother, coworkers, friends, and casual sexual encounters are all connected to each other. lovely.

  • Vance Decker

    Thank You! THEY JUST DON’T GET IT! They have become completely ridiculous.

    They are so mired in their own group think it’s ridiculous.

  • lea

    With the ability to share status updates content both video, audio and articles, Google could change Web 2.0 and create a service bringing real time in line with Youtube, Gmail, Blogger as well as integrating Twitter and Facebook to allow Social Networking to reach new levels
    Reasons to use it: http://bit.ly/google-buzz-opinionated-debacle

  • http://jellyrollpan.net alex

    Man those were some good shrooms.

  • http://www.sesligoruntulu.com sesli goruntulu chat

    evet aynisinden google iyi calisiyor bu aralarr hepsi guzell …

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