Context is King: How Videos Are Found And Consumed Online
Guest Author
Jan 30, 2010

Editor’s note: This is the third in a series of posts by guest writer Ashkan Karbasfrooshan. Previously, he wrote about the State of Online Video, and 12 Surprising Things Holding Back Online Video Advertising.  In part 3 today, he examines how videos are found and consumed online. Karbasfrooshan is the founder and CEO of WatchMojo , a producer of premium, informative and entertaining video content. The company’s catalog of 5,000 videos has generated over 110 million streams since 2006.

To try to understand—let alone guess—the future of video advertising, one needs to start by looking at the biggest trend in media over the past few decades.  In November 2006, Bear Stearns Cable and Satellite analyst Spencer Wang published a study called “Why Aggregation & Context and Not (Necessarily) Content are King in Entertainment”.  While Bear Stearns has since been acquired by JP Morgan and is now a mere footnote in business books, the study’s findings are more relevant than ever.  Let’s examine 8 key factors behind online video consumption

Factor 1: Media is Fragmenting

According to a recent NY Times article, in the 1952-53 season, more than 30% of American households watched NBC during prime time, according to Nielsen.  In fact, up until twenty years ago, you could buy a 30-second spot on CBS, NBC or ABC and reach “everyone.”  Today, NBC’s prime time reach is 5%.  Sure, NBC is lagging CBS and ABC, but neither the Tiffany network nor Disney’s counterpart is faring much better.  The secret’s out: fewer people watch TV and teenagers spend every waking minute connected to the Internet, increasingly through the mobile web.

Factor 2: Deportalization is Here to Stay

As the media world becomes fragmented and consumers move online, the Web is following a similar path, known as deportalization: the move away from the dominant portals of old, as social networks gain huge followings and vertical niche sites gain smaller, but more loyal, followings.

Ten years ago, you could buy a banner on MSN, AOL or Yahoo and reach “everyone” on the Web.  Five years ago, you could get the same result by buying a text link through AdWords and reach consumers who were either searching directly on Google.com, or surfing on the countless number of websites that were part of Google’s publisher network through AdSense.

Suffice to say, times have changed.  In fact, less and less often do consumers even seek out content  by actually going to a given site.  To paraphrase Jeff Jarvis, if something is important, it will find me, be it via newsletter, Facebook, Twitter or a shared link in an email.  In fact, Facebook might very well be the last giant Web property and when it launched Facebook Connect, it too began to extend its tentacles across the Web.  Twitter’s growth has maintained thanks to its off-site (API) growth, while YouTube exploded due to its open embeddable nature from the get-go.

However, after YouTube sold to Google for $1.65 billion and the site’s aggregate traffic soared, some video producers tried to find a way to generate an audience—and revenues—outside of YouTube in order to build a legitimate business.  In other words, media is becoming fragmented, the Web is becoming deportalized, and the front line of it all is online video.

Factor 3: Content is Not a Zero-Sum Game

If we return for a second to television, it’s worth noting that with the advent of cable television, as the number of channels rose, so did overall content consumption.

Analogously, as the number of content producers and distribution points increases online, consumption increases exponentially.  For proof, look no further than the recent comScore figures touting over 31 billion videos were viewed in November 2009.

Factor 4: Content is King?

Indeed, to paraphrase Viacom’s Chairman Sumner Redstone: content becomes more important than distribution mechanisms; as new channels of distribution creep up, it is the content that is always going to be necessary, hence the adage “content is king”.  If you fast forward to 2010, it’s true that with all of these social media aggregation and distribution tools, you are seeing media rise to the surface.  No one, after all, cares about the pipes; it’s what flows through the pipes that matters.  The context—Facebook, Twitter, email—in which people are introduced to media and consume it is becoming more important than the content itself.  Content is no longer king, context is.

Factor 5: Demand for Content is Elastic, Supply of Funds is Not

The problem, as you can imagine, is that while it’s perfectly plausible for global advertising to grow, it will not grow fast enough to feed all of the mouths at the creative table.  As “consumer touch points” increase, the number of people that each piece of content reaches becomes smaller at the time of publishing/broadcast but can grow over time.  That’s the theory, anyway.

This is a double-whammy trend.  It is negative because the audience for something (and corresponding revenue) will be less than what the most popular event on television will be, which partially explains the cachet television still has over its online brethren.

But it is also a positive trend in that as a content owner you will be able to derive more revenue over the course of the content’s shelf life.  Don’t get me wrong, syndication on television is an enormous revenue stream, but that is not an option for all programming, whereas online, technically, anything has both a shot at building an audience and having some kind of residual revenue stream.  The problem is that there is no vetting process per se online so the lowest common denominator can be zero.

Factor 6: Chasing Hits Has Proven Futile

Ultimately, overall consumption of media will increase but hits become less frequent and each hit will become more niche.  The stats support this hypothesis, despite YouTube’s aggregate size and macro-level success, each clip’s average viewership shows that regardless of whether the video is user-generated, premium or super-premium (for a definition of the differences click here), on average:

  • It will garner 500 views over time
  • 25% of those views will come in the first four days and
  • by and large, only the first 30 to 60 seconds will be watched.

How can you build a business on that?

Factor 7: Discovery vs. Recovery

Exasperating matters is how content is actually unearthed.  To borrow from John Battelle’s breakdown of search: videos are found via recovery and discovery.

Statistics show that:

  • 45% of views come from direct navigation where a user goes to YouTube and searches to “recover” something they have already seen or are actively looking for.  Of course, YouTube is the world’s second largest search engine and most of those searches are now conducted on YouTube.com, which reinforces the argument that YouTube is now the best Internet M&A of all time.
  • The other 55% of the time, users stumble upon a video and “discover” it.  That is right, over half of the time, users land on something randomly.

In other words, while traditional media views the web as a place where pirates turn to to rip off their copyright, the truth is, only half of all of the content consumed is actually searched for, the other half is stumbled upon, meaning you actually have to distribute it widely enough to increase the likelihood that people even notice it, let alone give a damn!

This is why you need both lots of content and a diversity of it.  Indeed, Time.com former Managing Editor Josh Tyrangiel admitted that “long form journalism, a staple of magazines like Time, is not working” online.  The same applies to long form video online, and by extension, on mobile.

Factor 8: Size Matters

So what works?  To gain more insight into that (and to avoid an overly biased outlook), I reached out to Dina Kaplan, who is the COO of blip.tv.  (We use blip.tv’s video player on our web property).  According to Kaplan, a Pyramid of Content is emerging on the Web.

I tend to agree.  Back in February 2007, I wrote an article called “The Commoditization of Distribution and the Scalability of Content”.  In it, I alluded to a rudimentary pyramid with super premium on top, premium in the middle and UGC at the bottom:

It’s certainly not rocket science, and Kaplan and I are not alone in having that view.  She continues: “Hulu is the best-known platform sitting at the top of the pyramid, in terms of hosting and distributing network content.  YouTube, which has long been known for hosting great viral and one-off videos, has owned the bottom of the pyramid.”

The question remains: who will own the middle.  A couple of years ago, YouTube made a move towards “torso content”.  Kaplan’s blip.tv is obviously making a play for the middle, “blip.tv [wants to own] the middle of the content pyramid: the best original shows produced for the Web.  These shows are produced by talented individuals and production companies who are building up loyal audiences for their shows, just as the producers of a traditional TV show would.”

With things like Apple launching the iPad and IPTV gathering steam, Kaplan is confident that “shows will move around from screen to screen and you’ll choose to watch content on whatever screen is most convenient for you at that moment.”

Of course, with Boxee’s struggles to get traditional media on-board, one wonders if new media producers have a golden opportunity to win traditional ad dollars, which dwarf new media dollars by a wide margin.  For all the talk and excitement about online advertising and online video advertising, TV advertising in the US remains a $75 billion industry.

When you realize the dichotomy between the existing business that is Television and the potential that might be Online Video, you realize why the stakes are so high.  Come back next week when we update our Pyramid of Content to reflect the reality of 2010 and look at how videos will be monetized online.  Also read:

Part 1: State of Online Video

Part 2: 12 Surprising Things Holding Back Online Video Advertising

Next Week – Part 4: How Will Videos Be Monetized

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  • http://www.howtou.net Ashish

    This is what we understood long back. Typically people don’t search for specific videos, mostly they are referred by those who found it earlier and share with their friends.
    I don’t think SEO optimization will do the trick here. As the community grows people will prefer watching videos based on their own community (liking) rather than searching in a huge archives of dissimilar interest.

  • My Locator ®

    context = niche = channel = location, location, location

  • http://www.datingheadshots.com Karma King

    Great article! glad I found it. does anyone know the context of the graph “Online video advertising Forecast” where did it come from and what do the numbers represent? are those $$$ billions?

  • http://www.watchmojo.com ashkan karbasfrooshan

    I keep track of the various estimates from different research groups. So it is a file I created and update continuously… and yes, it is in Billions.

  • http://www.facebook.com/people/Sakti_Buana/600347575 Sakti Buana

    All those analysis to prove that “content is the king” is worth so much to agree on. :)

  • http://popurls.com/pop === popurls.com === popular today

    === popurls.com === popular today…

    yeah! this story has entered the popular today section on popurls.com…

  • http://www.Edwinson.com Casey Edwinson

    I see affiliate marketing being a great way to monetize video with a CPA model.

  • http://www.facebook.com/people/Ariel_Diaz/512694 Ariel Diaz

    I’m looking forward to Part 4 of this series as well. Eric Schmidt had some interesting thoughts on monetizing video depending on the volume of viewership. I tend to agree, with a few additional thoughts, including a more robust direct payment model for niche content with loyal audiences. Full thoughts on a recent blog post:

    http://blog.youcastr.com/how-to-monetize-
    online-video-based-on-audienc

  • http://gumption.typepad.com Joe McCarthy

    Great synthesis and analysis!

    I like the way you’ve woven together fragmentation, deportalization, search, recovery, discovery, and the issues of supply vs. demand as they apply to both content and attention [spans].

    I’m wondering, though, whether you [still] believe that context is king, especially given a quote you share toward the end:

    Kaplan is confident that “shows will move around from screen to screen and you’ll choose to watch content on whatever screen is most convenient for you at that moment.”

    To me, it sounds like the proliferation of contexts for viewing content would be likely to devalue context relative to content … rendering content [still] king.

  • http:www.prowebsitemaker.com Rich Currie

    This is something I have tested and found to be true all a long! Great post! This is a must read for the people that just don’t seem to get it yet!

    Keep the good stuff coming!

  • http://buzzlr.com serdar

    great article, i dont think the “content is the king” rule is gonna change in time. Now people using search engines to find what they are looking for, in future people may use decision engines but still they will try to find an answer and these answer will be on the other websites. In short, content is the king and the websites produce good content will always get traffic.

  • http://www.watchmojo.com ashkan karbasfrooshan

    To be more precise:

    $750 = $750 Million
    $5,400 = $5.4 Billion,
    etc.

  • http://www.eduk8.com Nicholas

    The question will be who makes the money? Content may very well be king, but for every author that becomes wealthy hundreds die destitute.

    If the objective of this point is to make money, content is not the determining factor, but how it becomes obvious and available for people to use in the necessary contexts.

    I believe that the concept of “deportalization” is going to affect many content verticals. One could perhaps say that their are two music verticals currently: iTunes and everything else. Much of the else is sharing.

  • http://www.tubemogul.com Brett Wilson

    For more background on the charts above check out our research section: http://www.tubemogul.com/research

  • Morgan

    Anyone know a way to ‘consume’ a video other than to ‘watch’ it? I am really trying to get in on this BS bandwagon, but using a word less appropriate than a more common word, to make it sound new, is driving me nuts. Help.

  • http://www.datingheadshots.com Karma King

    Thank you Ashkan. That is very helpful. I just was not sure what the graph was telling me.
    Great articles, I’ve read all three so far and am looking forward to your fourth article. Very Insightful. thanks again.

  • JacopoGio

    Great post! Waiting for part 4.
    As a TV man, I think that the middle market will not come as a separate one but instead it will converge to the top TV market. In the end PRO will be top and Consumer Produced will be bottom.
    Other question, is really Youtube targetting only the bottom of the pyramid ? Not convinced.

  • http://www.datingheadshots.com Karma King

    If I understand the question correctly, I think there are a variety of was to “consume” video. the two that come to mind are ” analyze” and “learn” both of which are a more proactive use, if you will, of the content in a video.
    Raw video can be analyzed to determine aspects and key factors of the visuals and even audio incorporated in the image record for use in other ways. For example, the multiple video records of the Haiti earthquake could be analyzed to determine at a macro level how buildings at “x” miles from the epicenter behaved before, during and after the earthquake.

  • http://www.watchmojo.com ashkan karbasfrooshan

    hey Morgan,

    believe it or not, once can get “cute” and argue the difference, but in the context of this post, it was simply – brace yourself – a synonym.

    Tune in next week to Part 4 where I will add a line explain the subtle nuance. Humor me.

  • http://clipta.com Alan Masarsky

    Great article, Ashkan! I couldn’t agree more – Context is King. I am a bit surprised that such a large percentage of video content is discovered and not actually searched for. I would predict that this trend will change in the near future as more efficient video search engines emerge, and more content gets produced online. I believe there is, and will be, and large need for a search engine to be able to seamlessly deliver relevant search results of all the millions of video content (premium, UGC, or super premium) in ONE place. I think we will see the use of video search engines as a discovery tool increase significantly from .63% over the next few years . What do you think?

  • Steve O

    how does one ‘consume’ a video exactly???? terrible headline!

  • http://www.watchmojo.com ashkan karbasfrooshan

    People! Consume, watch, view, observe, intake, etc.

    That being said, we chose consume because we’re talking about the business of video, hence consumers… thus consume!

  • Bob Cadore

    Does arrington pay by the word for this dogcrap? Seriously. Wishful thinking of there being a middle in this pyramid don’t ya think? There are only two sections to the pyramid top & bottom. Hulu&TV gets the top, Youtube gets the rest. There is no middle or whatever middle there is now will only get smaller and smaller as user-generated video gets smarter funnier and better production values with better and more powerful tools. Paying to produce or paying to distribute to win the middle is a waste of dollas. May as well throw that middle money into your fireplace at least it will keep you warm. Big media won’t ever pay for or acquire the middle content because they can duplicate it. Big media may at some point pay to acquire the niche user-gen sites tho because they can’t duplicate it but it will all depend on future monetization which seems to be getting better for user-gen already. Advertisers are already warming to user-gen video as they realize it’s only offensive user-gen that they don’t like and that’s a small small portion of user-gen.

    More diarrhea coming for part 4?

  • http://www.articleplayground.com ArticlePlayground.com

    And assumes that Ashkan Karbasfrooshan became another internet millionaire too!

  • http://www.spacetruffles.com Gennefer Snowfield

    Excellent post and analysis, Ashkan.

    You definitely synthesized the stages through which viewers search/discover videos, and the points at which you have an opportunity to capture those viewers.

    I still believe that discovery is the biggest hurdle in a content saturated market with fragmented channels and portals through which to access them. While content is king for compelling attention and driving ongoing consumption/engagement, it doesn’t matter how good the content is if no one can find it, and I’ve seen a significant number of quality videos produce low results (in terms of traffic/views) simply because the category has not yet penetrated the mainstream market (speaking to narrative/episodic series here vs one-off virals and YouTube videos).

    And while one of the benefits of the web is the ability to target at a niche level, you still need to reach some degree of critical mass within that community to be business viable. It’s for that reason that I tend to agree with Dina Kaplan on screen convergence and the movement toward users being able to watch videos on whatever screen is most preferable and/or convenient. I believe this is also where we’ll uncover opportunities to monetize *around* the content.

    In an increasingly channel-agnostic space where content is available in multiple places, giving the users data portability where they can access their favorite shows wherever they want — mobile, computer or digital streaming via set-top box to TV — will become a subscription-level service that consumers may actually be willing to pay for, and that offer value added experiences that are both contextually *and* ‘content-ually’-relevant.

    Gennefer
    Founder, Space Truffles Entertainment

  • http://www.watchmojo.com ashkan karbasfrooshan

    Obviously without content, it’s all moot. I think however that content takes on even greater value in the right context… this is something I will get into more next week.

  • http://www.watchmojo.com ashkan karbasfrooshan

    Bob, thanks for the kind words and support! I’ll make sure to send you Part 4 when it’s up.

    That all being said, with all due respect, you lose a lot of credibility by maintaining that all YouTube videos are the same and that advertisers are warming up to UGC. Otherwise, how do you explain the fact that 99% of VC-backed, ad-supported UGC video companies have flopped?

    You’re also missing a key point by asserting that TV and Hulu will “get the top”, a lot of TV content (and especially the stuff that will do straight to Web) isn’t all that good, and online will expose that because unlike TV, executives can’t force it down viewers’ throats.

    As per your comments on Big Media: there’s TV media and Print Media and how each views online video is different because with old media and online video, “those who can won’t and those who want can’t”.

  • http://www.stav-seo.ru/ stav

    interesting article, tnx.

  • http://techcrunchies.com Anand Srinivasan

    Nice article..But I wonder why the chart on youtube pageviews does not add up to 100%!

  • http://www.videocrux.com Prashant menon

    SEO optimization and professionally tagged videos are the future of the online video industry. What is required now is to make premium videos easy to discover and easy to view through a combination of Human Powered metadata and technology. This is exactly what http://www.videocrux.com has been doing.

    Lack of rich and reliable metadata inhibits some highly desired use cases. User may want to look for some very specific videos for instance on “former Beatle on climate change” or “consequences of climate change”. Enabling such use cases leads to higher engagement and reach of video content. Further, such metadata, made publicly accessible, enables search inside a video from both generic and video search engines.

    Check out http://www.videocrux.com and the professionally enhanced videos with proper table of contents like in a book. For eg. http://www.videocrux.com/video/19130/Apple-unveils-the-iPad

  • http://www.flooey.org Flooey

    Point 6′s first graph is actually very misleading. The pertinent question isn’t what percentage of videos are hits, the question is what percentage of views are to hit videos.

    If we assume that a video with over 100k views is “a hit” (just under 2% of videos, according to the chart), and we further assume that all videos with more than 100k hits got the minimum for their category and the ones with less than 100k got the maximum for theirs (ie, the most conservative possible assumptions), you still get than more than 50% of views were to a hit video.

    That certainly implies to me that chasing hits is in fact still a reasonable strategy.

  • http://www.watchmojo.com ashkan karbasfrooshan

    Flooey, a hits-based strategy can work if you execute it well. But most companies have not. Take for example 60Frames, they had a really great hit with the Wassup 2008 video but they shut down in 2009. Granted, it’s not representative of every hit-based company and just an example, but still…

    I think companies producing video should position themselves for 2010-2015 when online video ads materialize.

    If you create content that is a hit in 2008, it’s akin to having eyeballs on your search site in 1998, the way AltaVista did.

  • http://www.facebook.com/people/Nick_Gall/679697333 Nick Gall

    Interesting article with a great set of charts and graphs. But some of the assertions seem to contradict one another.

    The key takeaway for me was factor 7. According to the pie chart (“How Are Videos Discovered Online”), almost half (45%) of videos are discovered by direct search—not context. The person is searching for something they’ve already seen! I found this surprising. Of the other half (55%), 80% of it is “other, e.g., blogs”. This isn’t context is king, it’s the old adage “links are king” (http://bit.ly/9oRzXF).

    What’s also surprising (and contradictory) is how irrelevant social networks, social bookmarking, and email appear to be when it comes to discovering videos. Only ~7% of videos are discovered this way. This contradicts Factor 4 and the title of the article (“Context is King”): “The context—Facebook, Twitter, email—in which people are introduced to media and consume it is becoming more important than the content itself. Content is no longer king, context is.”

    This quote is just plain wrong if the pie chart in Factor 7 is to be believed. Curiously, factor 4 is one of the few without any supporting chart or graphic.

    My takeaway from the article is that search and (blog) links are still “king” when it comes to discovering video content.

  • http://www.watchmojo.com ashkan karbasfrooshan

    Nick, I think people are misreading (my fault) what I mean by context. It is NOT Facebook, Twitter or a blog link, it is where those places take you to. In other words, it is first and foremost the content + the environment they are distributed to.

    Why? To some, it’s obvious; to others, less so.

    Come back this upcoming weekend when we look at Monetization and get into that some more.

  • Zach James

    Great stuff! Thanks for the link Brett.

  • http://movieclips.com Zach James

    Ashkan, great article and research. Thanks. Definitely, premium content is at the top of the pyramid. We are adding our name to the ranks of premium content — it is not just TV that dominates that spot, but also movie clips, licensed from the studios. We launched last month, movieclips.com

    Looking forward to your next article.

  • http://www.stav-seo.ru/ stav

    I’m looking forward to Part 4 of this series as well. Eric Schmidt had some interesting thoughts on monetizing video depending on the volume of viewership.

  • http://worldonlinereview.com/2010/02/06/context-is-king-how-videos-are-found-and-consumed-online/ Context is King: How Videos Are Found And Consumed Online | World Online Review

    [...] Read more on TechCrunch [...]

  • Bud Man

    >Exasperating matters is how content is actually unearthed…
    Exacerbating, you fool, exacerbating.

  • http://www.watchmojo.com ashkan karbasfrooshan

    Apologies, not the first time I make that mistake. Seppuku time!

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    [...] According to comScore’s 2009 U.S. Digital Year in Review, more than half of all time spent watching videos on the Web (52 percent) last year was on Long Tail video sites beyond the top 25.  What you see is a real barbell distribution, with Youtube on one end and the Long Tail sites on the other.  Total video views more than doubled between December, 2008 and December, 2009, from 14 billion to 33 billion streams. So there is hope yet for niche video producers. [...]

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  • http://michaelwertheim.wordpress.com/2010/02/07/navigating-the-digital-frontier-session-4/ Navigating the Digital Frontier – Session 4 « Michael's Media Musings

    [...] Context is King: How Videos are Found and Consumed Online [...]

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    [...] Search Of Types Of Contextually Relevant Content I believe it was this article by Ashkan Karbasfrooshan on TechCrunch that sent me down the ‘Context is King’ [...]

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    [...] nicht nur beschleunigt, sondern auch deren Beschleunigung beschleunigt? In einer Reihe von Gastbeiträgen auf TechCrunch stellt Ashkan Karbasfrooshans (WatchMojo) Studien zum Online-Videokonsum vor, die [...]

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  • http://gravityranch.com/2010/03/24/the-long-tail-of-video-sites-capture-half-of-all-viewing-minutes/ The Long Tail Of Video Sites Capture Half Of All Viewing Minutes « Media | Technology | Mayhem

    [...] According to comScore’s 2009 U.S. Digital Year in Review, more than half of all time spent watching videos on the Web (52 percent) last year was on Long Tail video sites beyond the top 25.  What you see is a real barbell distribution, with Youtube on one end and the Long Tail sites on the other.  Total video views more than doubled between December, 2008 and December, 2009, from 14 billion to 33 billion streams. So there is hope yet for niche video producers. [...]

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