Confirmed: Google and T-Mobile looking into Nexus One 3G Issues

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Screen shot 2010-01-11 at [ January 11 ] 10.05.44 AM

There are few buzzkills as harsh as tearing open a much-anticipated new gadget only to find something glaringly wrong with it. It doesn’t happen all that often anymore, with the big players all having some pretty rigorous Q&A practices in place. Unfortunately, all the reassurances in the world that something “shouldn’t happen” doesn’t help cool the burn when it actually does.

A good number of new Nexus One owners are feeling that burn this week. They sifted through the hype for weeks, took the plunge, and.. something’s wrong. According to this post over on the T-Mo support forums, Nexus Ones around the country are bouncing back and forth between 3G and EDGE like some sort of depressing tennis match (or not connecting to 3G at all) in places where the 3G signal is usually bountiful.

It took a few days, but Google and T-Mobile are on the case. According to an itty-bitty blurp statement straight from T-Mo’s mouth:

Google and T-Mobile are investigating this issue and hope to have more information for you soon. We understand your concern and appreciate your patience.

Good luck, guys – lets just hope this isn’t something that will require a hardware replacement. Those tend to get pricey.

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