6 Reasons Why Twitter Japan's Subscription Model Might Work (In Japan)
Serkan Toto
Nov 27, 2009

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We reported today that Digital Garage, Twitter’s partner in Japan, is ready to roll out a new, Japan-only way to monetize the service. The way it’ll work is pretty simple: Japanese Twitter users will soon be able to charge their followers to view tweets – on a monthly basis or per single tweet. Otherwise they will only see excerpts or no text in the postings at all. Digital Garage gets a 30% cut.

Not charging companies for holding accounts but having users pay to view tweets? What may sound like a bold move at first actually makes sense, as the web in Japan (where I am based) features a number of peculiarities that play into the hands of Digital Garage’s Japanese operations:

  • Japan is the only market in the world where Twitter offers an official mobile client (launched last month). And in this country, the mobile web is bigger than the fixed Internet, with no signs of a reversing trend (not too few people even expect the gap to be widening in the future).
  • Japanese mobile web users are used to pay for content. The possibility to conveniently pay through the monthly phone bill makes it easy for content providers to charge fees ranging from a few cents to many dollars (more background). And tweets are nothing but content.
  • Charging for premium access on the fixed web isn’t unusual either. Japanese social networks like Mixi or special interest sites such as super-popular recipe site Cookpad have been doing this for years (paying monthly unlocks premium features on both the mobile and fixed Internet). Roughly speaking, between 5 and 15% of all members usually opt for these premium models in Japan. Twitter is estimated to have around 2 million registered users in Japan – enough critical mass to make a payment model experiment worthwhile.
  • Writing in Japanese and Chinese characters, Japanese Twitter users can squeeze considerably more text into single tweets than those posting in English, for example. This theoretically boosts the potential for posting tweets that are “valuable” content-wise. It might also be part of the thinking behind the pay-per-tweet option.
  • In sharp contrast to the West, Japanese web users are generally way more interested in what celebrities (singers, actors, TV stars etc.) “are doing” or “what’s happening” in their private lives. Some posts on their official blogs can contain simple content such as a picture of a lunch meal and still draw thousands of comments – on a single posting (click here for an example with 10,000 comments). Digital Garage explicitly says the payment model is geared towards fans of those “famous” Twitter users.
  • Fueled by coverage in the press and even on national TV (unusual for any web service in Japan), Twitter’s growth in Japan has been accelerating in the past weeks. Elsewhere it seems to be flattening currently.

It’s unclear at this point if only users of the Japanese interface will be able to see if Digital Garage’s experiment (Twitter Japan doesn’t exist as a separate entity) turns out to be successful or not. Another question is how the payment option will be handled in the API and how closely Twitter in the US is watching what’s going on in Japan. We’ll stay tuned.

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  • sr

    The best thing about this isn’t Twitter finding a revenue stream, it’s a web company identifying that products can be different in other countries and identifying what can work where. Hopefully others will follow :)

  • http://www.techcrunch.com/2009/11/27/twitter-japan-paid-premium-accounts/ Twitter Japan To Introduce Paid Premium Accounts Next January

    [...] 6 Reasons Why Twitter Japan’s Subscription Model Might Work (In Japan) November 27th, 2009 at 7:46 am [...]

  • http://www.spirofrog.de Jobs

    10000 comments, not bad at all!

  • http://www.shutupinternet.com Zack Shapiro

    I think it’s definitely important to look at cultural aspects of how people use devices, services, and the web. Japan is clearly a different animal from America in terms of electronics and what people are willing to pay for.

    One important thing to point out about this article: Japanese cell phone service subscriptions are entirely different than those in America. We pay for pretty inflexible plans. They can build plans from the ground up depending on how and when they use their phone the most. That contributes in part to why this revenue plan could work in Japan with Twitter.

  • http://tweetipix.com/?p=2949 Twitter Tweet » Blog Archive » 6 Reasons Why Twitter Japan’s Subscription Model Might Work (In Japan) (TechCrunch)

    [...] See the original post here: 6 Reasons Why Twitter Japan’s Subscription Model Might Work (In Japan) (TechCrunch) [...]

  • http://www.facebook.com/people/Dc_Collier/1297190363 Dc Collier

    and the comment at the top of that thread says “First!” proving people are more alike than different…

  • http://joey.jp Joseph

    Translations of Japanese tweets from MyGengo: http://mygengo.com/discover/twitter/celebs

  • http://www.danieldirico.com Daniel DiRico

    Agreed.
    Many people associate the phrase “Think globally, act locally” with environmental movements (which is mostly the case) but it also applies to business models in general.

    If you’re lucky enough to grow a company to global scale, it is vital that your product and/or services bend and twist to the local markets and cultures as you expand abroad. You’ll be much more successful this way. Even the almighty iPhone had to make some modifications to enter China.

  • http://www.bitcurrent.com Alistair Croll

    I think this idea could work here too, depending on the value of the author’s messages. IMHO this is the downfall of the traditional analyst industry. The exodus of analysts from venerated firms is being accelerated by those analysts realizing they have a following; next, they’ll want to make some money from it.

    I wrote this up a while back: http://www.bitcurrent.com/twitters-business-model-pay-to-follow/

  • http://www.twitlan.com Tweet in 81 languages

    Do n’t know whether this would work..I highly doubt this revenue model ..

  • Yano

    terrible terrible terrible also terrible precedent just terrible

  • http://www.q4blog.com Catherine Crofton

    Not sure how this would work. Many of the people I follow, I have encountered accidentally. I might see a few of their tweets over time and then decide to follow them . In this particular model how would I get a sense of someone if I can’t see their tweets without paying –would I just get the most recent tweet? This type of revenue model may cause people to self-edit if they feel that their followers should get value for their money. Would less personality come through? Would less socializing happen? Personally I would rather pay a nominal monthly service fee and be free to follow whomever I want and for as little/long as I want. If Twitter gets too restrictive I’m outta here.

  • http://www.socialmilestone.com/2009/11/6-reasons-why-twitter-japans-subscription-model-might-work-in-japan/ Social Milestone » Blog Archive » 6 Reasons Why Twitter Japan's Subscription Model Might Work (In Japan)
  • http://atomictango.com/2009/10/27/hypocritical-mass-the-big-lie-about-twitter/ Freddy Nager

    This would never work in America, where most Twitter users appear to be more interested in promoting themselves than following others. (I suspect that the majority of active Twitter users — those who tweet at least once per day — are spammers, marketers or self-proclaimed experts.) A lot of following on Twitter is done as a quid pro quo courtesy (“If you follow me, I’ll follow you”).

    While some users do use Twitter to follow certain celebrities, corporations, or political/business leaders, I suspect you would see a near 100% drop off if users had to pay to do so — particularly since those celebrities, etc., are likely to be sharing their info for free elsewhere. Would you pay to follow TechCrunch on Twitter knowing that you could simply come here to read the articles for free? Would you pay to follow a friend who’s also on Facebook?

    Charging to follow would also hurt small businesses and average individuals who are still developing their brands and customer bases. Some would never get their Twitter accounts above 0 followers.

    Twitter USA should be charging people to tweet, not to follow. That would certainly cut down on the noise and spam. Even if each tweet cost just ten cents, it would improve tweet quality, and shut down the bots and spammers who have turned their Twitter accounts into automated feeds.

  • Alex Linhares

    THE REASON IT WILL FAIL:

    If people can retweet–>then the tweets will be available free of charge

    If people CANNOT retweet–>then the “prominent” accounts slowly decline.

  • http://smart-home-blog.com MIchael

    Agree with you. Maybe because I’m not Japanese and not so social but I wouldn’t pay for possibility to read somebody’sTwitter posts. Moreover, there is a few alternatives for Twitter – Tumblr, Plurk, Emote.in, Squeelr, Beeing, Jaiku and identi.ca. And most probably will be something new :)

  • Fatty

    Pay to view tweets huh…
    Would one even pay subscription fees for Techcrunch i wonder?

  • http://thenextweb.com/2009/11/27/weekly-recap-3/ The Next Web’s Weekly Recap

    [...] partner in Japan, Digital Garage, would take a 30% cut. Serkan Toto, who is based in Japan, offers an explanation of why this subscription model will likely work in Japan. Personally, I believe the subscription [...]

  • http://www.natfinn.com/ Blues Book Finn

    not only will people not be able to retweet, what will stop users who pay for the content to duplicate the “paid” content in another account, retweet, and get the credit. And when Twitter “shut down” the content, what stops users from simply rephrasing the tweets?

    Not to mention how “sponsored” content could hurt Twitter’s search-ability, the viral impact of twitter, and the ability for companies to freely use the API device for creation.

  • CoryBRuddell

    might work in Japan, but would totally fail here i Believe. I sure do not wanna pay to read anybody’s tweets

  • http://stephenou.com Stephen Ou

    Even though China had the largest amount of Internet users, but the Chinese government still had a lot of work to solve the problem like censorship of the Internet (especially the blocking of China), otherwise, Twitter will never ever consider the Chinese big market! And now as you see, Twitter is going to Japan!

  • http://www.facebook.com/people/Matthias_Bhmer/524422729 Matthias Böhmer

    What do you think about a real-time audio twitter? http://tiny.cc/KxgSl

  • http://itsnotvalid.com itsnotvalid

    I don’t think they will decline, but those @replies would make them wanting to see the original.

  • http://jp.techcrunch.com/archives/20091127twitter-japan-paid-premium-accounts/ Twitter Japanが来年1月から有料アカウントを開始

    [...] アップデート: TechCrunchの社外ライターSerkan Toto(日本在住)が、Twitterの有料制は日本ではうまくいくだろう, その6つの理由という関連記事を書いている。 [...]

  • http://www.facebook.com/people/Foo_Yee_Chong/511844225 Foo Yee Chong

    i’d say this model makes perfect sense in Japan. but only for celebs cos they get a devoted, godlike following.

  • http://www.techgearx.com/twitter-japan%e2%80%99s-new-monetization-plan-premium-content/ Twitter Japan’s new monetization plan: Premium content |

    [...] could work across Twitter’s user base? TechCrunch’s Serkan Toto, who is based in Japan, lays out the case that the premium content model is a good fit for the Japanese market because consumers are already [...]

  • http://newsfed.net/2009/11/28/twitter-japan%e2%80%99s-new-monetization-plan-premium-content/ Twitter Japan’s new monetization plan: Premium content | Newsfed – Aggregate local and tech stories with related videos and tweets!

    [...] could work across Twitter’s user base? TechCrunch’s Serkan Toto, who is based in Japan, lays out the case that the premium content model is a good fit for the Japanese market because consumers are already [...]

  • http://www.stoth.com/2009/11/27/twitter-japan%e2%80%99s-new-monetization-plan-premium-content/ Twitter Japan’s new monetization plan: Premium content | Stoth

    [...] could work across Twitter’s user base? TechCrunch’s Serkan Toto, who is based in Japan, lays out the case that the premium content model is a good fit for the Japanese market because consumers are already [...]

  • http://www.uberbin.net/archivos/web20/twitter-japon-micropagos-por-contenidos-premium.php Twitter Japón: micropagos por contenidos premium | Denken Über

    [...] Via y más info en ALT1040 y Bitelia.. excelente post: 6 Reasons Why Twitter Japan’s Subscription Model Might Work (In Japan) [...]

  • http://www.upoff.com/2009/11/27/twitter-japan%e2%80%99s-new-monetization-plan-premium-content/ Twitter Japan’s new monetization plan: Premium content | UpOff.com

    [...] could work across Twitter’s user base? TechCrunch’s Serkan Toto, who is based in Japan, lays out the case that the premium content model is a good fit for the Japanese market because consumers are already [...]

  • sean

    This is a truly awful monetization scheme. No way this work. I don’t care how much different the japanese market is from the US – I guarantee this will fail and I’d bet money on that fact.

  • http://www.WhenInManila.com Vince Golangco

    Paying to see Tweets….. NOOOOOOOOOOOOOOO!!!!!

  • KL

    That’s great then. Looks like another market QQ can conquer.

  • Marco

    Why? If the Twitter Japan would look like Twicco one day, there won’t be a charging problem.

    Right now, no one would want to pay:

    A) too often not accessible

    B) ugliest UI in the whole world, heck, even Digsby looks (a tiny bit) better than Twitter.com

  • http://www.youtube.com/michaelqtodd Michael Q Todd

    This sure will be interesting.what a lot of people underestimate is the amount of diposable income in Japan and (as the article points out) the fervent fanaticicism for news about “celebrities”

  • http://www.facebook.com/people/Ian_Richard_Hendry/536260194 Ian Richard Hendry

    Really? How about people retweet and add charge THEIR followers to read it? A market opens for reselling tweets!

    What’s missing from this whish is key is that Twitter will take only 30% of the tweet revenue. I am assuming anyone will have the option of a premium account, so anyone who feels they have valuable content will be able to earn money from their tweets. This could possibly include retweeting someone else’s valuable content, as most retweets are today.

    Charging for content isn’t new anywhere. People happily subscribe to premium rate SMS texts telling them what their sports team is doing, or what’s happening to celebrities in a jungle. Some of the better newspapers are moving to a paid for model online with their websites. I don’t see this being any different.

    Ian Hendry
    CEO, WeCanDo.BIZ

  • http://www.techcrunch.com/2009/11/28/misunderstanding-twitter-japan-now-says-there-wont-be-a-subscription/ “Misunderstanding”: Twitter Japan Now Says There Won’t Be A Subscription Model

    [...] We reported yesterday about Twitter Japan’s plans to start charging followers to view tweets from certain users starting January and explained why this paid subscription model could work in Japan. [...]

  • http://gokidance.exblog.jp/ William Taylor

    I agree, horrible precedent!

    However I honestly don’t think it will work in the long run.
    I don’t understand why Japan is being portrayed as a special country where common sense just doesn’t apply.
    If content wants to be free it will be, this applies in Japan as much as anywhere else.
    Not all Japanese are crazy over stupid wanker celebrities.
    On a final note, is Twitter even that popular in Japan? Mixi still seems to be the big player.

  • http://www.emote.in/gaurav Gaurav

    Emote is going good and is a great platform.

    Emote believes that communications + emotions create CONNECTIONS and an emotion is worth a thousand words.
    Emote is an attempt at creating this missing link(in other microblogs) by attaching an emotion to each notice posted by its users and in doing so, emote stands out from other plain microblogging sites.

  • http://go2graphics.com/g2/2009/11/28/more-on-the-twitter-charging-story/ More on the Twitter Charging Story | g2

    [...] Techcrunch has a piece on the Twitter charging users in Japan story. They argue that it could work for the following reasons: Japan has a mobile Twitter client and mobile is bigger than fixed in Japan. [...]

  • http://dynamicsblogger.com/2009/11/twitter-mockup-site-illustrating-a-payment-model/ Twitter Mockup site illustrating a Payment Model | DynamicsBlogger

    [...] I don’t know if this would work or not if Twitter implemented it, but TC seems to think it might, since this mockup follows exactly the functionality described here: http://www.tech…t-work-in-japan [...]

  • http://thenextweb.com/pl/2009/11/28/podsumowanie-tygodnia-2/ Podsumowanie tygodnia

    [...] sieci komórkowej. Partner Twittera w Japonii, Digital Garage pobierałby 30%. Serkan Toto tłumaczy dlaczego taki model sprawdzi się na ich rynku. Zapewne oba modele będą funkcjonowały na [...]

  • http://trendo24.com/6-reasons-why-twitter-japans-subscription-model-might-work-in-japan/ 6 Reasons Why Twitter Japan's Subscription Model Might Work (In Japan) | Trendo24

    [...] Read this article: 6 Reasons Why Twitter Japan's Subscription Model Might Work (In Japan) [...]

  • http://virussx.temiga.org/?p=1024 Temiga — Virussx

    [...] Fuente:6 Reasons Why Twitter Japan’s Subscription Model Might Work (In Japan) (TechCrunch) Twitter Japan to introduce payment model Share and Enjoy: [...]

  • http://www.pousta.com/2009/11/29/y-tu-que-le-pondrias-a-un-twitter-pro/ Y tú qué le pondrías a un twitter pro? « Pousta ///

    [...] prensa especializada, es decir, esa dirigida por nerds cuarentones expertos en “internet, redes y social [...]

  • http://www.lockergnome.com/theoracle/2009/11/29/will-you-pay-to-tweet/ Will You Pay to Tweet? ~ Revelations From An Unwashed Brain

    [...] include paying per credit card, using their mobile phone bill or to purchase prepaid tickets. Techcrunch have posted an analysis why this subscription based model makes sense to be implemented in Japan. [...]

  • http://blog.politiken.dk/kosmopolit/2009/11/30/undergrund/ Wall Streets digitale undergrund « Ida Jeng « blog.politiken.dk

    [...] Twitters nye betalingsmodel, som testes i Japan [...]

  • http://www.interactividad.org/2009/11/30/zona-zapping-69-30-noviembre-2009/ Zona Zapping 69 – 30 noviembre 2009 – Interactividad.org

    [...] TechCrunchcreen que puede funcionar, ya que en Japón están muy familizarizados con los micropagos a través [...]

  • http://www.essential-japan-guide.com/ Shane

    I can see this working in Japan. There is already a trend there of huge numbers of people following blogs by ordinary and famous people alike on subjects ranging from ramen to home cooking recipes and everything in between. These types of “charisma bloggers” will attract Twitter followings, even for a fee.

  • http://asiajin.com/blog/2009/12/09/cyberagent-launches-twitter-clone-called-ameba-now/ Asiajin » CyberAgent Launches Twitter Clone Called “Ameba Now!”

    [...] Serkan Toto mentioned in his TechCrunch article on Twitter’s monetization attempt that they had failed, Japanese web users are generally way more interested in what celebrities [...]

  • http://customerecosystem.wordpress.com/2009/12/03/why-twitter-shouldnt-pursue-an-advertising-busines-model/ Why Twitter shouldn’t pursue an advertising business model « Customer Ecosystem

    [...] was excited last week to read that Twitter was considering a subscription model in Japan, only to have them put the kibosh on those plans the next [...]

  • Richard Woodthorpe

    Our community translation platform is offering tweet translations for free: http://www.asiatranslate.net/you-translate

  • http://www.handbags-club.com designerhandbags

    good post,thank you for your sharing.

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