Have you returned your BlackBerry Tour like you just don't care?

Matt Burns

Matt is a Senior Editor at TechCrunch. Matt Burns is a family man first and attempts to be a writer second. Born and raised in the heart of the automotive world, only cars eclipse his love of gadgets. He previously wrote for Engadget and EngadgetHD before moving into the party house that is TechCrunch. He learned the retail side of... → Learn More

Thursday, September 17th, 2009

blackberry-tourThe BlackBerry Tour is apparently being returned in droves. It seems that the trackball is easily mucked up, which requires constant cleaning and sometimes just outright fails. RIM’s recommendation is to clean the trackball with compressed air. Serious. Barron’s quotes a TownHall Investment Research director as saying that Sprint’s return rate on the Tour has “been climbing toward 50%.” Yeah, Waterloo, that’s a problem. Personally I used the Tour for several weeks and didn’t see any trackball issues. Although, my usage consisted of it sitting on my desk and occasionally on the center console of my car as I don’t get out much.

{democracy:68}
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