We’re looking for new store employees who love technology and teaching and helping others. In particular, we’re looking for people with technical backgrounds who can help customers choose the best Microsoft products and services for their needs and troubleshoot any technical issue they may have.
You can find a list of the specific jobs here. It looks like each location is hiring for 8 different types of positions: Retail Assistant Store Manager, Retail Customer Service Associate-Full Time, Retail Customer Service Associate-Part Time, Retail Inventory Associate, Retail Sales Associate-Full Time, Retail Sales Associate-Part Time, Retail Technical Advisor, and Retail Trainer.
Those all seem pretty standard for electronic retail, including Apple Stores. Of course, Apple fancies the positions up with nicer sounding titles. What Microsoft calls a “Retail Technical Advisor”, Apple calls a “Genius”. And what Microsoft calls a “Retail Customer Service Associate”, Apple calls a “Concierge”. What Microsoft calls a “Retail Sales Associate”, Apple calls a “Personal Shopping Specialist”, and so on.
The headline on the Apple Store jobs page reads “More than a retail job”, so it’s kind of funny that each of the Microsoft Store jobs have “retail” in the title.
And here are the “come work at our stores” pitches by the two companies:
You have unique experiences, skills and passions—and we believe you can bring them all to Microsoft for a rich, rewarding career and lifestyle that will surprise you with its breadth and potential. Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.
Be the face of Apple—help people learn about, shop for, and get the most out of their Apple products. That means we’re not just looking for people with retail experience. Creative pros, technical experts, and business consultants have a place here, too.