
J.D Power and Associates just issued Volume 2 of their Wireless Customer Care report, which runs from January to June of 2009.
It’s a big three-way tie this time around, with T-Mobile, Alltel, and Verizon all taking a victory lap. AT&T follows behind with an “About Average” (3/5) rating, while Sprint stumbles with a paltry 2/5.
At this point, T-Mobile can pretty much build a small fort out of these little glass trophies, having taken one home 9 out of the last 10 reports. Don’t be too surprised if these things start popping on the garage sale circuit.
Seattle, WA
San Diego, CA
Menlo Park, CA
Boston, MA
Berlin, Germany
San Francisco