My chat with Verizon about FIOS

Thursday, January 15th, 2009

Biggs is the editor of TechCrunch Gadgets. Biggs has written for the New York Times, InSync, USA Weekend, Popular Mechanics, Popular Science, Money and a number of other outlets on technology and wristwatches. He is the former editor-in-chief of Gizmodo.com and lives in Bay Ridge, Brooklyn. You can Tweet him here and G+ him here. Email him directly at john@techcrunch.com. → Learn More

fios

I’ve been eying FIOS for a few years now – I know Doug has it and likes it – and was just inspired by a commercial on cable to pop by the Verizon site to check on FIOS in Brooklyn. Almost immediately I was shunted into a chat with “Philip” who proceeded to offer me DSL. Phil then encouraged me to “check back” with some regularity, something that would be swell if I cared enough to check back regularly.

What is it with third-generation networking systems? Carriers refuses to plug in anything, whether it’s fiber or WiMAX or real 3G, and then wonder why their revenue is so low. It took carriers a good decades to really bring in 3G – I remember Japan whizzing around on wireless networks in the 1990s and the European telecom I worked for in 1998 already implementing 3G in Poland. It can be argued that we didn’t really get 3G – or any devices that could actually use 3G – until the iPhone.

Sorry, Philip. I won’t be checking back. I’ll keep my eye on wireless technology like the MiFi from Novatel. There will be a day that you drop a little box in your living room and all your wiring problems are solved.

Fine: I’m a crank. But don’t offer me something I can’t have and shunt me over to your lesser and less valuable offerings when I’m asking to pay for your crown jewels

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