Disruptive Knowledge Management: Facebook's Private Videos Shows Social Media is Sneaking Through the Backdoor

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In January, David Gurteen observed that disruptive knowledge management tools are now originating with consumers, not from enterprise. Despite a proliferation of technological tools, knowledge management remains the clear bottleneck for enterprise innovation. But the walls are slowly coming down.

The paradigm’s changing. Yesterday’s Facebook announcement about embeddable videos was no big deal. However, the privacy feature, you can decide which friends view the videos, allows users to build walls in their consumer applications.

This shift – putting up walls in consumer apps rather than removing them in enterprise apps – may be the major source of KM innovation in the next few years. (Google Apps and Yammer both allow users to bypass IT entirely.)

Does this signal a new wave of enterprise partnerships with consumer applications for internal KM problems?

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    […] Disruptive Knowledge Management: Social Media is Sneaking Through the Backdoor – Jeff Widman with a simple, but provocative statement on the future of KM: "… putting up walls in consumer apps rather than removing them in enterprise apps – may be the major source of KM innovation in the next few years." […]

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    […] Disruptive Knowledge Management: Social Media is Sneaking Through the Backdoor – Jeff Widman with a simple, but provocative statement on the future of KM: "… putting up walls in consumer apps rather than removing them in enterprise apps – may be the major source of KM innovation in the next few years." […]

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    […] I suggested that the next wave of knowledge management innovation may come from consumer applications invading the enterprise space. What are you doing to make the enterprise more accessible to users? (How are you avoiding a […]

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    […] perspective, this enviroment is far easier to manage. But from a user’s perspective, collaboration squishes through walls–trying to make Notes the knowledge management OS feels […]

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    […] perspective, this enviroment is far easier to manage. But from a user’s perspective, collaboration squishes through walls–trying to make Notes the knowledge management OS feels […]

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