Logitech shines where Monster Cable failed

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Remember a few weeks back when my Monster Central remote suddenly stopped working? If you didn’t, its no biggie, I still love ya. Anyway, here is a nice story about how Logitech handled a similar out of warranty issue with a Harmony remote. Instead of sending the guy packing and with the advice to buy a new remote – like Monster Cable did with me – they shipped him a brand spanking new remote. Yeah, I’m still a little burned that Monster didn’t do anything for me so it’s nice to see a company actually care about their customers. Oh, and by the way, the Monster Remote is made by Logitech just supported by a Monster Cable. Food for thought.

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