T-Mobile temporarily halts 5610 XpressMusic sales – but it's not a recall

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Just a few minutes ago, we started receiving tips that T-Mobile and Nokia had decided to recall the 5610 XpressMusic phone. T-Mobile dispelled the rumor almost immediately. According to our T-Mobile representative, they’ve temporarily halted all sales of the Nokia 5610 XpressMusic due to a defective component causing the LCD to go on the fritz.

Though they’re not going to sell it until they can work out the issue, the problem isn’t widespread enough (nor is it anything dangerous, like a melting power charger or batteries that light your pants aflame) to issue a mass recall. That said, if you’re having an issue with your 5610, hit up T-Mobile and they’ll work something out.

T-Mobile’s official statement after the jump.

T-Mobile’s official statement:

T-Mobile has temporarily discontinued sales of the Nokia 5610 XpressMusic to address a defective component in some units that may cause the LED display to go blank. Although we believe the issue to be limited to a very small percentage of devices, T-Mobile and Nokia are committed to providing the best customer experience, which is why we are temporarily suspending sales of the device until Nokia has resolved the issue. If a customer has purchased a Nokia 5610 XpressMusic and is experiencing issues with their device, they should contact T-Mobile Customer Care or visit a T-Mobile retail store, to discuss available options.

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