User reviews of Guitar Hero World Tour aren’t so hot—it’s averaging a 5.8 on Metacritic (but nets an 87 based on “professional” reviews). One reason for the low score is this weird drum kit sensitivity issue that a bunch of people are reporting. Activision, the game’s publisher, says the problem only affects an early run of drums.

Be that as it may, Activision says it will offer a drum tuning kit to help you out if yours is malfunctioning. You’ll need to head to activision.com/support to get the “fix my game, please” process started.

Meanwhile, Rock Band 2 is doing a little better on Metacritic.