Dell kind of bites the bullet on faulty GeForce M rigs

Tuesday, August 19th, 2008

Devin Coldewey is a Seattle-based writer and photographer. He has written for the TechCrunch network since 2007. Some posts he’d like you to read: The Dangers of Externalizing Knowledge | Generation i | Surveillant Society | Choose Two | Frame Wars | The User’s Manifesto | Our Great Sin His personal website is coldewey.cc. → Learn More

Dell is offering a 12-month warranty extension for those of you suffering (or about to suffer) from faultily manufactured GeForce GPUs on your laptops. Their previous solution was to fool the BIOS into turning the fans up all the time, thus preventing overheating at the cost of noise and wear and tear — not really the best trade-off. So now they’re essentially saying “Okay, we’ll give your machines another year to crap out. If they don’t, consider yourself lucky.” They don’t specify what exactly they’ll replace the defective bits with, but I they’d be fools to replace them with similarly faulty parts.

I agree with commenter “Mike” who says:

Why only a 12 month extension? This should be to the end of time. It’s a DEFECTIVE PART. You should indemnify ANY future problem.

Amen, brother. While it’s good Dell is doing what it’s doing, why not just release a comprehensive list of serial numbers or whatnot that can be sent in no matter what? Click below for the models getting the extension.

The models receiving a 1-year warranty extension are:

Dell Precision M2300
Latitude D630
Vostro Notebook 1400
Dell Precision M4300
Latitude D630c
Vostro Notebook 1510
Dell Precision M65
Latitude D820
Vostro Notebook 1710
Inspiron 1420
Latitude D830
XPS M1330
Latitude D620
Vostro Notebook 1310
XPS M1530

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