Comments on: Rackspace Downtime: A Reminder That All Are Vulnerable

By: CEO Friday: Why You Need At Least Three Datacenters « Expensify Blog

CEO Friday: Why You Need *At Least* Three Datacenters « Expensify Blog — Fri, 22 Apr 2011 07:00:40 +0000

[...] 2nd time in 2 months. Rackspace, the most reliable (and most expensive) has a long history of going down. 365 Main — perhaps the most prestigious host in the Bay Area — went down in a [...]

By: Cloud Computing Part 1 – Amazon EC2 Zone Reaches Capacity | Wire Turf

Cloud Computing Part 1 – Amazon EC2 Zone Reaches Capacity | Wire Turf — Thu, 16 Jul 2009 23:17:29 +0000

[...] can happen when something takes out a Rackspace data centre (trips on a powercord, network outage, car crashes into a generator, whatever…). But the cost of this is a lot of added latency and it should be a choice that we [...]

By: Steve

Steve — Tue, 15 Jul 2008 15:44:50 +0000

You might want to take a look at ViaWest. I’ve had a great experience with them so far.

By: Michael T. Halligan

Michael T. Halligan — Tue, 15 Jul 2008 02:39:09 +0000

I’d have to double and triple @Jen’s recommendation for Inetu. I worked with their owner, Dev a decade ago at his previous company, and he runs one hell of a tight ship. Inetu is one of the best ISPs out there, with many postings in NetCraft to prove it : http://news.netcraft.com/archives/2008/06/12/inetu_is_the_most_reliable_hosting_company_site_in_may_2008.html

They might not have the size that Rackspace has, but they also don’t have the Hubris.

By: peter

peter — Sun, 13 Jul 2008 21:16:09 +0000

Nothing in the world is 100%, and this incident just confirms that even further. I have used rackspace at times for my customers where reliability and uptime was a major factor, but now reading this post, might as well use my regular provider

By: PR NY

PR NY — Sun, 13 Jul 2008 10:08:13 +0000

Downtime is the one factor that will prevent SAAS from reaching its full potential to be used by Mid sized businesses..

Microsoft’s model is to use a hybrid model which will synch once online.

That may work for Small businesses – but a medium sized firm would find the business productivity loss to be staggering if they were dependent on the SAAS model.

By: Nag

Nag — Sun, 13 Jul 2008 05:25:38 +0000

If you are big(multi million dollar ), then go with some big standard guys,

Siemens

Cheers, Nag

By: COLOTRAQ

COLOTRAQ — Fri, 11 Jul 2008 18:52:48 +0000

Find a better provider through better research http://www.colotraq.com

By: Jennifer

Jennifer — Fri, 11 Jul 2008 03:26:19 +0000

we use liquid web and have been very pleased – as opposed to fanatical support- their support is ‘heroic’ and I would much rather have a hero than a fanatic on my side any day of the week.

By: Ross

Ross — Thu, 10 Jul 2008 19:26:07 +0000

adf,

Actually Grahm Weston is the Chairman, Lanham Napier is the CEO.

NT,

Have you tried looking at nother managed providers such as datapipe or logicworks? You may also want to check out ThePlanet as they just launched their managed hosting line.

By: Rackspace down - what’s the lesson? « Storage Optimization

Rackspace down - what’s the lesson? « Storage Optimization — Thu, 10 Jul 2008 19:16:42 +0000

[...] reports today that one of Rackspace’s data centers went down overnight due to a cooling issue. This is the [...]

By: Jen

Jen — Thu, 10 Jul 2008 17:50:39 +0000

Check out INetU – http://www.inetu.net.

By: adf

adf — Thu, 10 Jul 2008 17:07:55 +0000

Fabio Torlini isn’t CEO of Rackspace. He’s marketing director/ business manager for Europe. Graham Weston is the CEO.

By: NT friend

NT friend — Thu, 10 Jul 2008 11:03:45 +0000

NT, try gogrid.com

By: NT

NT — Thu, 10 Jul 2008 08:21:18 +0000

We are Rackspace customers and whilst we don’t experience network downtime, we regularly have downtime due to their inefficiencies. Whatever you do don’t rely on their backups, they either can’t restore your data or take a day to do so. Fanatical?

Can anyone recommend a decent ISP, is there such a thing?!?!?