AT&T delivers plastic bag via 2-day DHL

John Biggs

Biggs is the East Coast Editor of TechCrunch. Biggs has written for the New York Times, InSync, USA Weekend, Popular Mechanics, Popular Science, Money and a number of other outlets on technology and wristwatches. He is the former editor-in-chief of Gizmodo.com and lives in Bay Ridge, Brooklyn. You can Tweet him here and G+ him here. Email him directly at... → Learn More

Friday, May 23rd, 2008


A lot of people are harshing on AT&T lately for service issues but don’t let it be said that they can’t send a plastic bag on time and under budget. TUAW’s Brett ordered a 16GB iPhone but got charged for two. After canceling his order, AT&T was kind enough to send him, in a huge box, a “MISC iPhone PPA BAG” aka the bag the iPhone comes in when you buy it from a store. Thats right: they probably spend $15 to ship air and plastic. Hopefully the 3G iPhone comes in a box made of chocolate so at least someone will get a treat during their next customer management software screw-up.

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